Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Choapan 28 - Lux Apartments in Condesa ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

Où se situe l'hébergement ?

Dans le quartier de La Condesa, cet appart'hôtel chic se trouve à moins de 2 km de Parc México et World Trade Center Ciudad de México. Avenue Paseo de la Reforma et Monument de l'Ange de l'Indépendance se trouvent également à moins de 5 km de distance. Station de métro Patriotismo n'est qu'à 2 minutes à pied et Station de métro Chilpancingo est à 13 minutes.

Choapan 28 - Lux Apartments in Condesa Avis, Prix & Photos 2025

10/10 Excellent

Diego

Voyage en groupe

17 sept. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The apartment is beautiful and everything was clean, host can work on communication though, took to long to answer, we asked for new towel (weather was to humid and rainy so towels wouldn't dry) but never got an answer to our request.

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Philip, The Villages

Voyage en famille

14 sept. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Wonderful apartment that was ideal for my daughter and I on four day trip. Apartment was clean, comfortable, and nicely situated outside of downtown, but near enough for a quick Uber ride. Nothing was lacking, and if I return to MC, I would definitely go back to this apartment.

Séjour de 4 nuits en septembre 2025

10/10 Excellent

Shardai

27 août 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Amazing apartment

Séjour de 8 nuits en avril 2025

6/10 Satisfaisant

Julie

Voyage en groupe

24 août 2025

Les points forts : Propreté

A few friends rented a few units in this building, which is nice for everyone to have their own space but still feel like they are together. We had unit 102b and would not recommend anything on the ground floor. It is extremely muggy and my clothing was constantly damp. We ended up moving to a higher floor and it was not damp at all. The location is loud at night with a lot of street traffic noise (honking, ect). Would not recommend to light sleepers

Séjour de 8 nuits en août 2025

10/10 Excellent

adam

7 août 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Super nice property in a well located part of Condesa.

Séjour de 5 nuits en juillet 2025

10/10 Excellent

Pey

Voyage en famille

1 août 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Wow, this stay exceeded my expectations. It was my first time booking an apartment-style hotel with a virtual front desk, so I was a bit nervous. The night before check-in, I tried to reach out for the buzz code since the confirmation email said the entrance codes would be sent within 24 hours—but I hadn’t received anything, and there was no response on WhatsApp either, which worried me. Fortunately, the next morning during their business hours, I got a reply and received all the necessary codes. From that point on, everything went smoothly. The value is amazing—you get a full suite with a kitchen (even though we didn’t use it, it was nice to have, lol), not just a standard hotel room. Staff were also friendly and helpful—they helped us store our luggage after checkout. Tip based on my experience: The best way to reach them is through WhatsApp during their business hours—they respond quickly then. I’ll definitely come back to Mexico City (because I absolutely loved it!) and would happily stay here again.

Séjour de 3 nuits en juillet 2025

4/10 Médiocre

Oscar

Voyage d’affaires, Voyage en couple

26 juil. 2025

Les points faibles : Services et équipements

No nos limpiaron el depa en ningún día, les tuvimos que pedir toallas limpias y papel. Aparte había un anuncio que sugerían la propina de 3-5 usd diarios. Cómo vamos a dar propina si nunca tuvimos un servicio de nada. Las puertas de la habitación y la entrada no cerraban, se acababa el agua caliente muy rápido.

Séjour de 6 nuits en juillet 2025

10/10 Excellent

Mario Jose

Voyage en couple

27 juin 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The apartment was perfect for us (2 persons), it has the necessary amenities for the 8 days that we were there. The support the administrator and cleaning ladies gave was great. *The only down side is the communication before the travel was kind of difficult with the office that administers the property.

Séjour de 7 nuits en juin 2025

2/10 Horrible

Fabrizio, LOS Angeles

6 juin 2025

Séjour de 4 nuits en mars 2025

6/10 Satisfaisant

Jenny

Voyage en couple

31 mai 2025

Les points faibles : Services et équipements

The location can’t be beat. Close the many restaurants and cafes. If you are a light sleeper bring some ear plugs as some nights can be loud.

Séjour de 4 nuits en mai 2025

10/10 Excellent

Ece

16 mai 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Séjour de 5 nuits en mai 2025

2/10 Horrible

Voyageur vérifié

4 mai 2025

Les points forts : Propreté et confort de la chambre

Absolutely awful experience – stay away

We had one of the worst hotel experiences we’ve ever had here. The property never sent check-in instructions. Only after we reached out did someone respond—and only via WhatsApp, not through Hotels.com. Even worse, the access code they gave us was wrong. We were locked out for hours and only gained entry at 2am, after several unanswered messages. There is no concierge or reception, just a WhatsApp number that’s only monitored between 10am and 4pm. If you need help outside those hours, good luck. Things got even worse at checkout. Not only were they unaccommodating, but they actually sent cleaners into our room an hour before checkout, trying to kick us out early. Completely unprofessional. To top it off, when we contacted Hotels.com for help, their customer service was shockingly unhelpful. Instead of resolving the issue, they pushed us to switch to a cheaper hotel in a random part of town, with no concern for our safety or preferences. The agents were pushy and dismissive, offering no real solution. We booked through Hotels.com expecting a vetted property and reliable support—neither delivered. As a Silver member, this was incredibly disappointing. Avoid this property, and think twice about relying on Hotels.com if something goes wrong.

Séjour de 7 nuits en avril 2025

10/10 Excellent

Vanessa, Los Angeles

Voyage en famille

2 mai 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Loved it, safe and clean

Séjour de 3 nuits en avril 2025

10/10 Excellent

Nicolis

Voyage en groupe

30 avr. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

We had an excellent stay at this property in Mexico City. The location was excellent and easily walkable to great local neighbourhoods that were both safe and had many dining/cafe/bar options. The building itself is very safe and quiet. Two things I would highlight are that there isn’t an air conditioning unit (we didn’t need one, the evenings are cool enough for open windows, but if you’re sensitive to hot weather) and that the hot water tank for the shower was quite limited and exhausted quickly. Besides that, the place was excellent. I’d definitely recommend it and would come back myself in the future. Thank you for the great stay!

Séjour de 6 nuits en avril 2025

8/10 Bien

Kimberly

29 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Pros: - super clean and well designed apartment - oxxo across the street which was convenient to buy water -near a juice spot/ esquina del chilaquiles, and popular taco spot on the corner Cons: -NO AC NO FAN got really hot during the day and night which made it hard to sleep and did not want to open the window/balcony for safety reasons. -luggage storage is only until 3:30 pm which was unhelpful for me since my flight was at night. -very loud at night, walls are thin? -hot water runs out which i understand trying to conserve but it was hard to shower as well because the showerhead was kinda spotty with its water streams which made me need to stay in the shower longer than i usually do. -communication via expedia was nonexistent? I was sending messages and got no replies. I had to reach out to expedia for a number/email then they were more responsive through those modes -code to one of the doors did not work when i checked in and a random door on my floor got closed and locked and i did not have the code to it. Small annoying things that could easily be avoided. -only 2 rolls of toilet paper,1/3 roll of paper towel. fine for me because i stayed by myself but prob not enough if you have more people for a longer stay.

Séjour de 6 nuits en avril 2025

8/10 Bien

Priscila

Voyage en famille

28 avr. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

La propiedad está en una buena ubicación, muy segura

Séjour de 7 nuits en avril 2025

10/10 Excellent

Miriam

Voyage en couple

24 avr. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

This was my first time staying at Choapan 28, and overall it was a great experience. There were a few hiccups in the beginning—I didn’t receive my check-in emails 24 hours before arrival, and since it was my first time, I was a bit nervous. Thankfully, the cleaning staff on site were incredibly helpful and helped me get everything sorted out. We also had some issues with the door codes at first, but once that was resolved, everything went smoothly. The apartment was clean, safe, and in a perfect location—very walkable with great dining options, easy access to transportation, and a real local vibe. I’d definitely stay here again!

Séjour de 5 nuits en avril 2025

8/10 Bien

Mackenzie

Voyage en couple

20 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Lovely area and a beautiful, clean condo! There was a bit of noise from the upstairs neighbors at times, but otherwise, it was a great stay—I’d definitely book again.

Séjour de 2 nuits en avril 2025

8/10 Bien

Sharleen

19 avr. 2025

Les points forts : Propreté et confort de la chambre

Great location

Very pleased that we booked this apartment. The location is wonderful! So much close by in Condesa and access to everywhere else with a nearby metro station. The bed was very comfortable and the black out curtains made for a great sleep. Very nice large shower and super clean. It has the basics but you will have to buy coffee and toilet paper if you stay more than a day or two. The entry code to the main door we were given didn’t work and they didn’t respond to messages until the next day, but I’m sure if I had called we could have gotten it sooner. Thankfully we got lucky with someone exiting and our apartment code worked so it wasn’t an issue. The balcony didn’t have any seating and the balcony door didn’t lock. However, everything seemed safe and I would absolutely book again.

Séjour de 5 nuits en avril 2025

10/10 Excellent

Arely

14 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Very clean and helpful staff.

Séjour de 3 nuits en février 2025

10/10 Excellent

Laura

Voyage en famille

8 avr. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Apartment was beautiful and clean! Easy accessible via burner and easy to walk for local dining!

Séjour de 8 nuits en mars 2025

10/10 Excellent

Alejandra

Voyage en famille avec de jeunes enfants, Voyage en famille

5 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Everything was great! Beautiful location and clean rooms .

Séjour de 7 nuits en mars 2025

10/10 Excellent

Israel

4 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Séjour de 3 nuits en mars 2025

10/10 Excellent

Lidya

Voyage en famille avec de jeunes enfants

1 avr. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Muy limpio bonita área muchos árboles alrededor ! Lo único qué no me gustó es qué dan 2 rollos de papel higiénico para los 7 días y no cambian de toallas y no tienen ventilador

Séjour de 7 nuits en mars 2025

6/10 Satisfaisant

Jennifer

31 mars 2025

Les points forts : Propreté et confort de la chambre

Nice place but loud at times due to highway nearby

It was a lovely modern place in a great location, but it was too loud due to its position near the highway. Like, aggressively loud. I would not stay there again. Next, there was no one there ever representing the property, and that was a little unnerving. I called a number and finally established a WhatsApp relationship with someone who was very attentive, but I had to work for it. If loud engines from a highway close by doesn’t bother you too much, I would recommend. Next time I visit Mexico City, I’m going to try to find a quieter location if at all possible. Mind you, there were quiet minents as it wasn’t loud all the time.

Séjour de 7 nuits en mars 2025

Choapan 28 - Lux Apartments in Condesa

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