Familienhotels West-Michigan

„They overbooked rooms so we did not get a king bed and had queens instead. No offer of discount“

„Schönes Hotel. Hatten leider nur eine Nacht. Zu kurz für das schöne Hotel. Tolle Lage am See. Ruhig und erholsam. “

„Standard-Hotel wie in den USA üblich. Schon etwas in die Jahre gekommen aber in gutem Zustand. Verkehrsgünstig gelegen. Ideal für Eltern von Studenten der FSU.“

„Overall, the hotel seemed to be poorly managed. The room key pad's battery was dead and we were not able to re-access the room after our belongings were inside. The front desk staff member, Matt, was very helpful but was not fully trained on the procedure to unlock the door. Due to his tenacity and dedication to helping, he was able to gain access after much effort. In the morning, breakfast was delay by 20-25 minutes. Considering a large number of guests were staying at the hotel for events in ...

„Dayanara at the front desk was absolutely amazing! She went way out of her way to help us with accessibility for our room. Super appreciate her and everything she did for our family!“

„The room I was assigned had an unpleasant odor. I explained that to Casey and she immediately assisted me in finding another, acceptable room. Casey was great! Travelers should know that Sparks by Hilton is a “no frills “ motel. So no note pen or pen in the room. No coffee pot in the room. Be sure to grab a cup from the 24 hour coffee area near the lobby because there isn’t one in your room. The breakfast was a self-serve, minimum selection continental breakfast. It was fine, but again, ...