4/10 Médiocre
Amber O.
18 juil. 2025
If you’re looking for a house on the private side of the lake that has a boat launch this house DOES NOT have one. Their listing says it does and also that it doesn’t. When I inquired about it I was told twice that it DID have a boat launch and I would be given access when I checked in. When I arrived I reached out to vacasa about this and they then told me it did not. When I explained my frustration and that I had been told it did and we planned our entire trip around putting our boat in-they said sorry, but we do not offer any refunds for amenities. What?!? We have tried calling to speak to a manager repeatedly with no response. I will be filing a complaint with the BBB. The house is just ok but I would definitely not call it allergy free or accurately described in the listing- given it claims there is a boat launch and apparently their own employees don’t know the details of the property. Completely horrible experience and trip. If Vacasa is managing this property I would not recommend it!
Amber O.
Séjour de 5 nuits en juillet 2025