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Bewertungen von Takuma Boutique Hotel Rooms & Suites Jamaica

3 out of 5
Takuma Boutique Hotel Rooms & Suites Jamaica
Mount Zion Rose Hall, Montego Bay, Saint James

Bewertungen

6.0
9 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.6/10

Sauberkeit

7.2/10

Personal & Service

6.2/10

Ausstattung

6.6/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Brandy

Verbesserungswürdig: Sauberkeit und Personal & Service
This property should allowed to have tourist or anyone that is not from the area I booked it last minute and couldn’t get into the property and when I called the owner he was rude and said he’s not in Jamaica he lives overseas and can’t control outside. Allow tho I got a welcome message they weren’t even expecting me .. This was the worst experience and also it’s misleading
Aufenthalt von 1 Nacht im April 2024
Antwort von Delroy Allen am 4. Apr. 2024
We sincerely apologize for the inconvenience you experienced in not being able to reach Takuma Boutique Hotel Jamaica. At Takuma Boutique Hotel Jamaica, we value every comment and suggestion highly, as our goal is to ensure the happiness and satisfaction of all our guests. Our property is equipped with 24-hour surveillance cameras encompassing the perimeter, ensuring security through a well-fenced layout and comprehensive video monitoring. Additionally, for the convenience and safety of our guests, a clearly visible buzzer is installed at the gate for incoming visitors. It's noteworthy that at Takuma Boutique Hotel Jamaica, approximately 95% of our guests are international travelers, highlighting our global appeal and commitment to excellence in hospitality.

6/10 – Okay

QUONESHIA, Jonesboro

Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

angella, Christiana

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
The staff was friendly and were very helpful the food was good and we enjoyed our stay only problem was that when booking they had some miss communication and the hotel didn’t have our reservation.
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Elizabeth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our 3 night stay was great, Mervin was wonderful always made sure we were ok and the property was family oriented and that's awesome.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Lida

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Felicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jamaica's best kept secret!
We stayed at Takuma for three nights and it was amazing. It was safe. The food by Ms. Carole was AMAZING!! Staff was very accommodating. The pool was a great temperature. Honestly, the food was way better than the resorts.
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Christina

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Ashley

Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Yadira

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
False Advertising
Staff was friendly however this is not a hotel and amenities offered were not available there is not 2 restaurants no art gallery no deli on site no shopping store on site. Pool side bar is closed. Only open bar is 4 flights up. We asked to have bottle brought down so the elderly lady doesn’t have to go up and down in doing so they filled up half a pint bottle for $100 of grey goose. Dinner was prepared by Ms.Carol which was delicious but way over priced at $30.00 per plate when we went to a local restaurant we were not charged half as much and we were checked on frequently. At Dinner we literally were offered water given our meal and no one checked on us so we simply got up said good night and left. Thankfully this was only 1 night. And they should be clear on what offer and have on site. Omar,Paulette and Carol are Great i For service I give them a 5 but for everything else I give them a 1… Pool area is nice but Pool was a bit dirty. There is absolutely nothing to do nothing around the area unless you get transportation it was nothing like we imagined. Thankfully we were at a different hotel for our stay and this was our last night. Very dissatisfied and will not rebook or recommend to anyone. Oh and no art gallery on site either.
Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

INGRID

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
False advertisement. Not what was offered. Thought this was a hotel and suite. It’s someone’s home they turned into rooms to rent. after I checked in the guy said oh someone is in the other room. Also, he said the premises shuts down at 11pm. Like really we’re on vacation and again it’s a private home so you can’t get it like that. We ran out of there so early the next morning. Would never recommend.
Aufenthalt von 1 Nacht im März 2023
Antwort von Team Takuma am 10. März 2023
I am terribly sorry that you had a bad experience Here at Takuma Boutique Hotel Jamaica customer satisfaction is our number one priority. Takuma Boutique Hotel Jamaica is not for everyone. You booked one room ,bathroom and patio Did you had some one else in you room ?. We do not rented shared rooms nor bathrooms .We are not your typical big box Hotel ?Takuma Boutique Hotel Jamaica is unique boutique hotel for people who looking for some thing different.than you all inclusive big box hotels. When you stays at Takuma Boutique Hotel Jamaica You will get a chance experience Jamaica's lifestyle and culture.. and also eat real authentic Jamaican food and fruits picked freshly daily fron the property.. This is what we pride ourselves withreal Jamaican lifestyle and culture.

10/10 – Hervorragend

Roberta

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Takuma Boutique Hotel is a hidden gem in within Mt Zion community, within the backdrop of nature, mountains and prestine beach views.Our stay at Takuma was refreshing, relaxing and overall enjoyable. We stayed 6 nights, ate wonderfully prepared meals by Ms Carol, made from local fare, fruits straight off the trees around the hotel, and vegetables picked from her gardens. If you want authentic Jamaican meals prepared with love and wonderful spices this is the place to be. Mr Gus was wonderful and attentive if we needed anything and advised us of local beaches, trails for ATV and horseback riding right up the mountain. This is the best place to stop to quench your thirst as Mr Gus makes the best Rum Punch you will ever drink, you may not be able to stop at one. Mr Oren oversaw the daily happenings on the grounds, music to move your soul to nightly poolside moveis, and advised us of places to go and places to stay away from. Overall Mr Oren, Ms Carol and Mr Gus were such a delight to get to know and spend the week with. I am sad to be leaving this beautiful paradise, but know I will be back to vist very soon. Thank you for making our vacation so excusite.
Aufenthalt von 5 Nächten im Februar 2023

8/10 – Gut

Jayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was great. Close to golf. Views of the ocean are great.
Aufenthalt von 3 Nächten im Februar 2023

2/10 – Ungenügend

ROCHELLI

Aufenthalt von 3 Nächten im Dezember 2022

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing. The views from the hotel were breathtaking. Everyone was so friendly.

2/10 – Ungenügend

Alexis

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
HOUSE FROM HELL this is a HOUSEnoy a HOTEL
Beware THIS is NOT a HOTEL Beware THIS is NOT a HOTEL Beware THIS is NOT a HOTEL This is someone's house that ia next to an open graveyard and lil shack houses with goats running around . Left from New York to Motego Bay Jamaica 1500 miles to come to a nightmare. (Halloween in November. ) Couldn't come Or go when i pleased without Getting in contact with the host on site house manager to open the house gate . Or to get into my room without the house managers persmission .This place is a hazard for your Health. Possible gas leaks, destruction from renovation, Refrigerator does not work. Ordered food and never got it and made me pay $20usd Very very very very very very very very very very very very very dangerous house and area please read! Airport Customs never heard of this house posing as a hotel no one in that small town knew how to get to that house Still trying to get money back but house manager wont give it back . Even though i didnt stay their
Aufenthalt von 4 Nächten im November 2022
Antwort von Managing director Delroy AllenAllen am 19. Dez. 2022
We are terribly sorry that you had a bad experience. Here at Takuma Boutique Hotel, Jamaica, guest satisfaction is our number one priority and we strive to do everything within our power to make sure our guests are completely satisfied.Takuma Boutique Hotel is an ecotourism destination nestled in the cool hills of Mount Zion, away from the hustle and bustle of city life and the pollutants that you'd find in urban areas like New York City. One of the benefits of living in a tropical paradise like Jamaica is that there are no gas lines and in suburban/rural areas such as Mount Zion, guests do not have to worry about pollutants as they can freely breathe in the fresh mountain air and sea breeze. As stated on our website and other booking engines, we are proud practitioners of community tourism and one of our goals is to offer visitors an authentic experience of local living and a chance to meet and mingle with the residents who are very warm and welcoming. Since we've been in operation, we've had a stellar record of guest safety made possible not only by the hotel's management, but also by the residents who are truly invested in the safety of the community and its guests. We plan on keeping it this way.Takuma Boutique Hotel has 2 commercial restaurants, 2 rooftop decks and 6 elegant suites with kitchens. However, guests who book rooms typically do not have access to amenities that come with a suite. You might have also noticed that the construction of a pool, and jacuzzi are underway and we ask that you pardon the appearance of that area at this time. Also, coming soon is Jamaica’s first Non-Profit Tennis Academy and Enrichment Center for the economically disadvantaged youth of Mount Zion. Takuma Boutique Hotel Jamaica is not all for profit. We are truly invested in the betterment of the community.Get Outlook for Android

10/10 – Hervorragend

Lavon

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Aufenthalt von 6 Nächten im Juni 2022

2/10 – Ungenügend

JASMINE

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2021

2/10 – Ungenügend

Roberta

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2020

2/10 – Ungenügend

Dee, BRONX NY

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room I booked wasn't available and I was placed in a room with no AC. There was no stove like they stated in the house. There wasn't much of anything to do in the area. The food was very over priced and it didn't worth it. The people in the community is very nice and pleasant. I wouldn't go back to stay at this property but I will visit the community for the friends i met...
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Takuma Boutique Hotel am 4. März 2020
Hi Dee We greatly appreciate your feedback and we take every guests complains into consideration and try to improve out property The reservation that you booked was for a duplex room, the duplex rooms does not come with a refrigerator nor stove, It stated on the website that some of the rooms are air-conditioned and some rooms have a ceiling fan and a wall fan .Please check your reservation again Takuma Boutique Hotel Villa Suites is 1.6 miles from all the major hotels. All our foods are organic and freshly picked each day. We are not your typical big box Hotel who serve frozen food. Thanks

10/10 – Hervorragend

Alex, NJ

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
PROS - Staff. Service. Breakfast. Location. Clean. Views. Comfort. Bathroom. Balconies. CONS - Location. Amenities. I LOVED my stay. Check-in and Check-out was a Breeze. Staff was so nice and helpful. Our flight landed late and we had a few errands to run before arriving So with couple of phone calls & texts I was able to checkin super late (which I apologize & appreciate your patience with me). Breakfast was delicious Everyday. The View from the balcony in the bedroom was so Beautiful. The Bathroom was nice and clean with good water pressure. The whole layout is nice in the Suites. My only Issue is that the bedrooms do not have televisions. They are located in the living room/seating area. Also the location is in Bush. Its a bumpy ride up once turning off highway. Its kind of hard to find. But I will definitely stay there again!!
Aufenthalt von 2 Nächten im November 2019
Antwort von Team Takuma am 2. Feb. 2020
Hi Alex Thanks for staying with us at Takuma Boutique Hotel and villa Suites Jamaica. We are super excited that you had a lovely stayed with us.We take every feedback into consideration We are now looking to put TVS in the bedrooms and not just in the living rooms.In the future just type the hotel on Google and your Google map will take you there.Thanks for staying with us One Love Jamaica.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Keely, Toronto

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely property Upgraded rooms Friendly Staff Could use more signs and advertising
Aufenthalt von 1 Nacht im August 2019

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the room was dirty, the door on the balcony was broken, the screen window was broken and we found caulk putty
Aufenthalt von 1 Nacht im Juli 2019