2 restaurants servant le petit-déjeuner, spécialités Cuisine anglaise
Vérifier la disponibilité

Avis sur Macdonald Linden Hall Golf & Country Club

4 out of 5
Macdonald Linden Hall Golf & Country Club
North Road, Longhorsley, Morpeth, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 121 avis sur 415." "
Note des voyageurs de 8 (Bien), d’après 169 avis sur 415." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 415." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 415." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 415." "

8,0/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Chris

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Already shared in the check in and dining review. First time I’ve ever been told that I am 15’ early for my dinner reservation and therefore can’t have a menu. Also the communication between hotel and spa reception is hopeless. Overall we felt like an inconvenience to staff. Hotel facility was very good standard but I won’t stay again.
Séjour de 1 nuit en mars 2024
Réponse de Antonio le 9 avr. 2024
Dear Chris, thank you for your review and feedback, It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guest satisfaction. I am sorry to learn that some aspects of your stay did not meet your expectations. Please be assured this is not indicative of the usually high standards of hospitality we would wish to offer and I am only sorry your stay was marred by these shortfalls. I have shared your comments with the relevant head of department for investigation and action, they would also like to be associated with my apologies and we truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

2/10 Horrible

Christine

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Antonio le 9 avr. 2024
Dear Christine, thank you for staying with us, feedback are important to us to improve. I am sorry if some aspect of your visit did not meet your expectations and we hope to have the opportunity to welcoming you back soon.Kind regardsAntonio

6/10 Satisfaisant

Leanne

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en février 2024
Réponse de Antonio le 9 avr. 2024
Dear Leanne, thank you for staying with us. I hope you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

6/10 Satisfaisant

Gandhar

Voyage d’affaires
Les points forts : Confort de la chambre
OK only if deal
It was good for the price paid but would not like the service offered at full price.
Séjour de 1 nuit en février 2024

8/10 Bien

David

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Jan 2024 stay
The hotel is tired and needs some updates. However the positive are the staff, nothing is too much trouble
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Vejay

Les points forts : Propreté, personnel et service, confort de la chambre
Kate and Sharon were great.
Séjour de 2 nuits en janvier 2024
Réponse de Chris Main le 27 janv. 2024
Dear VejayThank you for your review,I will pass on you kind works to both Kate and Sharon.Kind RegardsChris MainGeneral Manager

8/10 Bien

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely stay that could have been perfect
We had an amazing stay. The staff were fantastic , and the hotel is beautiful, surrounded by stunning grounds. We slept like a log every night , and the bed was so comfortable . Breakfast was amazing too , one of the best hotel breakfasts ive ever had. Unfortunately the corridors and rooms are a bit tired around the edges and needing a little tlc , the carpets are getting a bit threadbare and the corrodors smell a bit stale
Séjour de 2 nuits en janvier 2024
Réponse de Chris Main le 20 janv. 2024
Dear OliverThank you for your review,Great to hear you had a lovely stay, we will certainly take onboard your comments regarding the décor.We look forward to welcoming you back soon.RegardsChris MainGeneral Manager

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would highly recommend, lovely place will definitely be returning
Séjour de 1 nuit en janvier 2024
Réponse de Chris Main le 19 janv. 2024
Thank you for your review,Great to hear you will recommend us and that you will definitely return.We look forward to welcoming you back soon.RegardsChris MainGeneral Manager

8/10 Bien

Marie

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Unprofessional
Stay was amazing. On initial arrival reception was manned by a new member of staff who was very helpful. The older member of staff was very demeening to the new member on over three issues which i thought very unprofessional and impolite.
Séjour de 1 nuit en janvier 2024
Réponse de Chris Main le 19 janv. 2024
Dear MarieThank you for your review,I will certainly look into the issues you experienced as this is certainly not the norm at Linden.Kind RegardsChris MainGeneral Manager

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Chris Main le 4 janv. 2024
Thank you for your review.We look forward to welcoming you back soon.RegardsChris MainGeneral Manager

8/10 Bien

Marisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The leisure facilities are well maintained and work very well. The grounds are also very well maintained and extensive, ideal when your dog loves running. The pub menu is limited in choice (usual burgers and other pub fare that we don’t eat), plus and their food is expensive, hence we went somewhere else. The restaurant food was very good quality and reasonably priced, apart from the cheese platter. There is, however, little choice when it comes to vegetables.
Séjour de 3 nuits en décembre 2023
Réponse de Chris Main le 4 janv. 2024
Thank you for your review.We do hope to have the opportunity to welcome you back.RegardsChris MainGeneral Manager

4/10 Médiocre

Sonia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wont be back!
Hotel is very dated and shabby looking, I booked a king size room which was 2 single beds which were pushed together and kept parting in the middle, carpets were stained and worn, i felt the room was overpriced for the standard, there was no bottled water, or mini bar and no mention of any kind of room service. We found kettle which was stored away out of site in tv cabinet on depature so didnt use, you can get water if you are happy to traipse to dispenser which wasnt ideal at 3am if you dont want it warm, as for the spa i wouldnt bother as you will be lucky to find a lounger and its tiny! Food was awful took a fork full of bubble and squeak which took a layer of skin off roof of my mouth no warning from waiter that it was going to be as hot, im just glad it wasnt a child (i eat out regularly and have never been served food that hot!) Especially without warning!! We wont be back !!
Séjour de 1 nuit en décembre 2023
Réponse de Chris Main le 4 janv. 2024
Thank you for you review.Naturally its disappointing to hear you did not enjoy your stay and wont be returning.RegardsChris MainGeneral Manager

10/10 Excellent

Siraj

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great Hotel & Spa
Excellent, responsive staff, beautiful location, relaxing ambience, fantastic spa and swimming facilities, great breakfast....not sure what else one can ask. Will certainly be one of my top place to indulge and relax.
Séjour de 1 nuit en décembre 2023
Réponse de Chris Main le 28 déc. 2023
Thank you for your glowing review.We look forward to welcoming you back soon.RegardsChris MainGeneral Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Wouldn’t return
Really didn’t enjoy my stay. The room was old and I could hear so much noise all night - I didn’t sleep. Wi-Fi didn’t work and food for room service was extortionate!
Séjour de 1 nuit en décembre 2023
Réponse de CH le 5 déc. 2023
Thank you for taking the time to review your stay. We will pass your comments onto the management team.

6/10 Satisfaisant

John

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
The staff were excellent - friendly and endlessly helpful. The spa was well appointed and spotless. However our room was "tired": the bath was chipped and marked in several place, the mirror was chipped around every edge, the paintwork was poor and missing in some places and there were two large damp patches on the bedroom ceiling. We also had a grim meal on the second night in "The Pub" - about which we complained.
Séjour de 2 nuits en novembre 2023
Réponse de . le 11 nov. 2023
Thank you for your review.RegardsChris MainGeneral Manager

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Chris Main le 25 oct. 2023
Thank You for your review.

10/10 Excellent

craig

Séjour de 1 nuit en octobre 2023
Réponse de CH. le 14 oct. 2023
Thank you, Craig.

4/10 Médiocre

Paul

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Need a better check in service at night
I arrived just after 11pm at the front desk which is 24hr manned. I wasn’t seen to till just gone midnight. I had to wait over an hour when I was tired and just wanted to get my head down. In the morning when I complained the receptionist was unapologetic and did not think I was entitled to anything back. It was only when the manager came that I received some compensation and she was a lot more understanding. Nobody wants to wait over an hour to be seen. I was five minutes from having to leave and pay again for somewhere else at midnight
Séjour de 1 nuit en septembre 2023
Réponse de CH. le 28 sept. 2023
Thank you for your feedback, Paul. We will investigate this with our evening team.

4/10 Médiocre

Emma

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de CH. le 25 août 2023
Thank you Emma.

2/10 Horrible

Bunmi

Séjour de 1 nuit en juillet 2023
Réponse de CH. le 9 août 2023
Thank you Bunmi. We would love the opportunity to understand your rating.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de CH. le 9 août 2023
Thank you.

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was used as a venue for a university reunion. Location, comfort and service all very good. Would very happily return
Séjour de 1 nuit en juillet 2023
Réponse de CH. le 9 août 2023
Thank you Paul. We are glad you had a lovely time with us.

8/10 Bien

Helen

Séjour de 1 nuit en juin 2023
Réponse de CH. le 9 août 2023
Thank you Helen.

8/10 Bien

Matthew

Voyage d’affaires
Les points forts : Propreté et personnel et service
Staying for a work trip in the aera. Lovely old hotel, full of character in a beautiful location. Although the room was clean, the shower head was loose and a bit of a pain. The room was very warm but did have a fan (no air conditioning). Ate in the attached Pub and had an enjoyable meal if a little pricy. Had to skip breakfast as it was £24 and over our budget! All the staff we encountered were extremely helpful and friendly.
Séjour de 1 nuit en juin 2023
Réponse de CH. le 9 août 2023
Thank you for your review Matthew. We hope you choose Linden Hall on your business travels again in the future.

6/10 Satisfaisant

Helen

Séjour de 2 nuits en juin 2023
Réponse de CH. le 9 août 2023
Thank you Helen.

10/10 Excellent

June

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de CH. le 15 mai 2023
Thank you June!

2/10 Horrible

Adrian

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Very poor quality - not 4 star accommodation
The hotel is in a lovely setting. The staff were all great. The biggest let down was the room quality. I booked a super deluxe hoping for a higher end finish, I couldn’t be further from what I was given. The room, particularly the bathroom was extremely tired. It appears no upkeep has been undertaken for a decade or more. I expected much much more for the price of the room. The facilities - spa was very good. Then £24 for breakfast which was passable but the size is laughable. The sausage had been held on heat and was dry. This hotel needs re-evaluation for its star rating. I would say it struggles to get a 3 but no where near a 4.
Séjour de 1 nuit en avril 2023
Réponse de CH. le 1 mai 2023
Thank you for taking the time to review your stay Adrian. We will pass your comments onto the management team.

10/10 Excellent

Lynn

Séjour de 1 nuit en avril 2023
Réponse de CH. le 23 avr. 2023
Thank you Lynn!

10/10 Excellent

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely spot, really friendly, warm, cosy, excellent brekky, lovely grounds, welcoming, massive rooms!
Séjour de 2 nuits en avril 2023
Réponse de CH. le 23 avr. 2023
Thank you Simon. See you in the future!

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay
Beautiful hotel, amazing facilities, lovely bedrooms. Faultless.
Séjour de 2 nuits en avril 2023
Réponse de CH. le 23 avr. 2023
Thank you Caroline! See you again soon.

8/10 Bien

fiona

Séjour de 4 nuits en avril 2023
Réponse de CH. le 1 mai 2023
Thank you Fiona!

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de CH. le 23 mars 2023
Thank you Nicholas! See you again in the future.

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was lovely, very relaxing break. Staff were outstanding nothing was too much trouble, very friendly. We are planning a return.
Séjour de 1 nuit en février 2023
Réponse de CH. le 23 mars 2023
Thank you Tracy! We hope to see you again!

10/10 Excellent

George

Séjour de 1 nuit en février 2023
Réponse de CH. le 23 mars 2023
Thank you George, we hope to see you again in the future.

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast scrambled eggs - not to be missed
Séjour de 3 nuits en janvier 2023
Réponse de CH. le 2 févr. 2023
Amazing! Thank you Gordon.

6/10 Satisfaisant

Laura

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needs an update.
Room was very tired, paint flaking off the walls and bathroom although clean had black mould in the grout. Didn’t make it very appealing! Service was very slow. Good at the pub was nice and standard again slow service. Everywhere was cold. Enjoyed the spa facilities but no robes provided (supposed to be in rooms but not in). Lots of potential but missed the mark.
Séjour de 1 nuit en janvier 2023
Réponse de CH. le 2 févr. 2023
Hi Laura, thank you for the feedback. This is disappointing to read - we will discuss with the teams.

10/10 Excellent

Kerry

Séjour de 1 nuit en janvier 2023
Réponse de CH. le 17 janv. 2023
Thank you Kerry!

8/10 Bien

Juliet

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms looking tired. They really need some tlc. Cocktail bar needs a larger choice of cocktails if its to stay a cocktail bar.
Réponse de CH. le 17 janv. 2023
Thank you for your feedback Juliet.

6/10 Satisfaisant

Sumeet

Voyage en couple
Les points forts : Propreté
Beautiful property and surroundings. Staff are very friendly. Stayed for 2 nights. On our first night we booked a table at the pub. The service was very slow and it took about 20 minutes before someone took our order for drinks (we also ordered food at this time obviously). The food itself was excellent. The service at breakfast was excellent in the hotel as was the food itself. The second evening we went for a drink at the cocktail bar, it took about 10 minutes to get served despite there being no queues. A member of staff at reception had to come and serve us. The hotel seems to be understaffed. The shower facilities in the room (228) were poor, the water would go from warm to extremely hot suddenly and without warning and was enough to scold you if you werent paying attention and were trying to relax. The bath drain was also blocked and took about 20 minutes to fully drain after finishing. The room itself is a generous size although the room seemed bare and it was probably missing a sofa or a desk. We werent sure if the room had tea and coffee and eventually found it in the TV cabinet. If the room had adequate desk space it wouldnt have been hidden away. Although the room was supposed to have a king-sized bed it was actually two beds joined together with two mattresses so there was an uncomfortable gap in the middle of the bed.
Réponse de CH. le 17 janv. 2023
Thank you for your feedback. We will share this with the teams.

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing Stay
Enjoyed our stay at Linden Hall, staff were great and the food in the Linden Tree pub and in the Dobson restaurant at breakfast was very good The hotel is possibly in need of some TLC but our stay represented good value for money
Séjour de 1 nuit en janvier 2023
Réponse de CH le 17 janv. 2023
Thank you Christopher! See you in the future.

10/10 Excellent

Chantelle

Séjour de 1 nuit en décembre 2022
Réponse de CH. le 4 janv. 2023
Thank you Chantelle!

8/10 Bien

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas break
Had a wonderful few days away over Christmas. Staff were attentive but not overpowering. Only issue i had was the restaurant menu was not greatly extensive. Would recommend Linden Hall….lovely place
Séjour de 3 nuits en décembre 2022
Réponse de CH. le 28 déc. 2022
Thank you Maureen, we hope to celebrate again with you next year!

10/10 Excellent

Howard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic period property and great value for this standard of hotel
Réponse de CH. le 28 déc. 2022
Thank you Howard! We look forward to you visiting us again soon.

10/10 Excellent

Michelle

Séjour de 1 nuit en décembre 2022
Réponse de CH. le 13 déc. 2022
Thank you Michelle!

10/10 Excellent

karen

Séjour de 1 nuit en décembre 2022
Réponse de CH. le 13 déc. 2022
Thank you Michelle!

6/10 Satisfaisant

Alan

Voyage en famille
Les points forts : Personnel et service
Hotel felt a little dated compared to other hotels in the area.
Séjour de 1 nuit en décembre 2022
Réponse de CH. le 13 déc. 2022
Thank you for your review Alan.

10/10 Excellent

Kaimi

Séjour de 1 nuit en décembre 2022
Réponse de CH. le 13 déc. 2022
Thank you Kaimi!

6/10 Satisfaisant

Elizabeth

Séjour de 3 nuits en novembre 2022

4/10 Médiocre

Simon

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
In need of refurb, very tired looking rooms. Pool area very poor.
Séjour de 1 nuit en novembre 2022
Réponse de CH. le 15 nov. 2022
Thank you for your feedback Simon.

10/10 Excellent

Mark

Séjour de 1 nuit en novembre 2022
Réponse de CH. le 15 nov. 2022
Thank you Mark!