2/10 – Ungenügend
Kate B.
21. Sept. 2025
I had planned to stay here for my 60th birthday. I brought my elderly mother from the Seattle area and met my sister from the Spokane area. We arrived just after the check in time but I still hadn’t received an email on the code to get in the home. I reached out and asked for the code. We waited 1/2 hour and then contacted VRBO. The agent who had difficulty understanding me through chat finally tried to contact the owner and couldn’t reach them. He just offered a refund. When asked where I stay, he just said the booking would be refunded and I could contact Expedia to stay at a hotel. Only 1 hotel with two rooms and halfway decent ratings (no elevator, no room with sitting area). Basically a couple of nightmare days. So very disappointed. Owner never reached out to apologize or explain. Very upsetting!
Kate B.
Aufenthalt von 2 Nächten im September 2025