I had high hopes for this property based on the listing, but unfortunately, my experience was very disappointing. We left before we even took our luggage off of the wheeley cart. The unit was absolutely disgusting. There were strands of hair on the pillows, blood spots and crumbs on the bed linen, mold and filth on the ceiling tiles, stains on the couch and dead bugs in the lamp shade. When we walked into the unit we were welcomed with the stench of urine which they attempted to cover with foul smelling cleaning products… I tried to open the sliding door for some fresh air but was blasted in the face with cigar smoke.Before we even arrived I had unsuccessfully tried to register our vehicle for parking and was frustrated with Big Fish Rentals when they were unhelpful to resolve the issue.Speaking of Big Fish Rental - what a nightmare of a business they are running. Upon departure of this unit (again, we only stayed for maybe 5 minutes) I tried to contact the phone numbers provided in the very lengthy email from Big Fish Rental but both numbers went to voicemail. I then texted another number that was provided to request a refund and inform them that we left but just kept getting very generic responses. I have had brief and unresolving text/email/phones with Julie, Xavier, Angel, France and Ana… none of whom helped at all. In hindsight, I should have known that this wasn’t going to be a smooth vacation. The “Welcome” email from Big Fish Rental was full of warnings pertai