Upon arrival, the home was very clean, the kitchen well stocked and the beds very comfortable. It does need a bit of TLC and more comfortable chairs. Unfortunately, I had injured my knee before my arrival and stairs in this split level were very difficult for me and both bathrooms were downstairs. I discussed my situation with Chanda and she was good enough to arrange a transfer to a one level unit. I would highly recommend B2 vacations, they respond to your messages very quickly and your issues are dealt with within a very short period. Thank you Chanda and staff for all your help.