2/10 Horrible
Rose C.
3 déc. 2025
Les points faibles : Propreté
Pictures looked nice but we never saw the inside. We booked for five days over Thanksgiving holiday. Received info to access property the morning of our arrival and owner mentioned that there may be construction so we might have to park elsewhere. He failed to explain that elsewhere was more than two blocks from condo. My husband and I are both 77 years old and brought with us, food, coolers, clothes, dog and crate. We were not physically able to carry all our stuff this amount of distance. Immediately contacted owner and requested cancellation and refund. His response that was not received until the following day was read the cancellation clause. No refund. Thank goodness VRBO understood the situation and refunded our money. We were able to book an ocean front dog friendly hotel efficiency at the last minute. Did not think owner handled this professionally nor understood or cared about our situation.
Rose C.
Séjour de 5 nuits en novembre 2025