The hotel staff were in touch with me months before we were staying, a personal text introducing themselves and asking if we had any questions. The check in/out process was super easy, the place was in a a great location in downtown and place was so nice!
When we arrived, our room number and code was sent to us and said our room was ready. When we got to the room, we opened the door to find that someone from the connecting room opened the connecting door and had people staying in the room that was supposed to be ours. I went down to the front and they quickly got us another room, gave us a free parking code, and gave us a bottle of champagne!
We loved the location and property! They even contacted us beforehand and had the fridge stocked with our selected purchases before we arrived. Great service just a text away. We will definitely stay here again!
Close to downtown, secure. loved the courtyard. this facility is a restored hotel, and the absence of a place to check in was a little unsettling for an old codger like me. Parking was seriously limited. We would stay there again now that we understand the process.
Bode was so cute and comfortable! It was close to downtown but far enough away it wasnât too loud. We were very comfortable and enjoyed the bar and coffee shop!
Everything was amazing from the personal concierge, to the cleanliness, to the comfort of the bed and the entire feel of the place. We loved being close to everything downtown. Staff was super helpful and very kind. Would highly recommend a date night or group date night here. They have thought of every detail! We will be back
Excellent choice for a weekend in Nashville! Quick walk to downtown and also walkable to The Gulch. Very nice property, communicative employees. Convenient to have a cafe and a bar on campus!
Attended an event at the Music City Center, very walkable. The firepits looked inviting but it was raw and cold. The tech for check in was a bit challenging as I don't have a large screen. Had to ask at the coffee place how to get around the hotel but warm, clean, convenient
The property is very well maintained and met all our expectations. Location is convenient and within walking distance to many of downtown points of interest.
The location was great and within walking distance or a cheap uber/lfyt ride if you didn't want to. Grounds/hotel was as pictured online. The staff was super friendly and helpful. The hotel coffee shop makes great coffee as well! My only complaint is there was bad weather that caused us to stay in for the night and the cable quit working. When I reached out that night I was told it would be the morning to have someone check it out. So we had no tv but we did have each other :) I would stay here again!
This property was perfect for my husband and I to enjoy ourselves. I liked that we did not have our room cleaned everyday. Where the property was located was perfect for enjoying downtown and some peace and quiet. â€ïžâ€ïžâ€ïž