The property was nice and spacious. Communication wasn't quick and we had a maintenance issue and the property manager responded saying maintenance came to the house and no one answered the door. We were there the time the person came, but they never knocked or rang the doorbell. We know as the following morning the police came knocking on the door saying the alarm went off. We hadn't left that day and were just having breakfast. They told us the alarm goes off all the time. It also lacked some basic things in the kitchen, such as a toaster or a cookie sheet. We used foil to broil things in the oven as a toaster. No potholders either. The garage door opener also wasn't hooked up. Overall the place was nice, just a few odds and ends that were overall minor inconveniences. I do wish the response would have been better. We wanted to know check out protocol and never heard from the owners, so we checked out like we had checked in. There were 6 adult women over 40 so this wasn't a party pad for us either. We all are also new to VRBO, so perhaps this is normal??