2/10 – Ungenügend
Randy A.
11. Aug. 2025
This stay was terrible from the beginning. We showed up and the temperature was 76 degrees inside. The air conditioner wasn't working properly. There was a portable air conditioner in one of the rooms and fans in the rest of the rooms. They know they have a problem and didn't own up to it. The temperature actually went up to 77 degrees. I contacted the company that was renting it out and they just kept on giving me 'sorry about the inconvenience, we will get back to you'. They said they were in contact with the local maintenance company. Now they are saying I denied them access into the unit to investigate, but that wasn't true. I never denied them access. My 87 year old mother in law was extremely uncomfortable!!! The TV service didn't work either. I am still working with VRBO to get reimbursement. I definitely will not be staying here again.
Randy A.
Aufenthalt von 2 Nächten im Juli 2025