This is owned by a company, not just a few owners. Check in was wrong. We were instructed to enter through the alley. We tried every door as there are several in the alley. The access code didn’t work for any. So I called and got customer service who had to look my information up in their system as they have “several properties”. The nice lady told us the entrance was not in the alley. Provided us with a combination for check in (different than my code provided in the check in instructions). Wrong code, but at least it was the right door. Get in the place, finally, and the space is absolutely beautiful. Large enough for our group to spread out and enjoy ourselves. The showers were amazing. One person in our group enjoyed the jet tub. Speaker system throughout the place is high quality. Unfortunately we weren’t able to turn off the speakers in the bedroom. So those of us that stayed up late bothered the others who were trying to sleep. The chandelier in the main bathroom didn’t work. No soap in the dispenser when we checked in. Extra supplies in the laundry closet, so we filled it. Check out was easy. However, the instructions for garbage was very vague (again large company with blanketing statements to cover all their properties). We saw zero trash receptacles or dumpsters around the property. We only had tow bags of trash, but would have happily disposed of it had we located a dumpster. The floors are not well insulated between levels. We could hear the floor above us