6/10 Satisfaisant
Jennifer N.
22 juin 2025
Les points forts : Propreté
Nice place but some challenges
Great location, super easy check-in and out process, & enjoyed not having to worry about a key & simply use the keypad codes.Only provided 2 bath, hand & washcloth towels provided per guest, 2 rolls of toilet paper per bathroom & one roll of paper towels. There were 4 of us & we were there for 5 nights so even though we could utilize the washer, there were times it was inconvenient not to have a fresh towel. There were no dish towels in the kitchen so when we cooked there was nothing to dry the dishes with. The small kitchen wipes we were provided were just not adequate to clean a kitchen.Our microwave kept tripping & the only response was to find the fuse box and reset it. We did that but the microwave would only function for about 3 seconds at a time before it would trip again. Management wanted us to continue to troubleshoot rather than coming to fix it, also telling us they "had been having trouble with the microwave in that unit". After being without a microwave for 2 days, finally a new countertop one was delivered outside our door in the hallway one evening when we got back to the condo.The kitchen floor was dirty with food particles & hair when we arrived, & the leather couches didn't appear to have been wiped down. The fitness center was not as it appeared in the photo, for what it's worth.For what we paid, plus the fees, we had higher expectations for the service & facility. The convenience was great, but overall we would not choose this again.
Jennifer N.
Séjour de 5 nuits en juin 2025