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Avis sur Catcha Falling Star

3.5 out of 5
Catcha Falling Star
West End Road, Negril, Westmoreland

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 145." "
Note des voyageurs de 8 (Bien), d’après 34 avis sur 145." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 145." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 145." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 145." "

9,6/10

Propreté

9,8/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Sharlene

Les points forts : Personnel et service
Séjour de 3 nuits en mars 2024

10/10 Excellent

Noella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'll start by saying we spent 2 weeks at Catcha Falling Star and enjoyed everything the resort has to offer. The staff was welcoming, helpful and friendly. We stayed in the Venus suite that had spectacular views, storm watching and sunsets. The only drawback was the loud DJ music from Rick's Cafe and the plumbing in the bathroom needs to be updated. Otherwise we would highly recommend a stay here.
Séjour de 14 nuits en décembre 2023

10/10 Excellent

Jeff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miss Cassandra and her staff have once again proved that Catcha is a special place. Consistent for sure. Staff are fantastic, food great, atmosphere perfect. Special thanks to our servers Carol, Davina, Ordia and Kevin the lifeguard. We appreciate all the staff and we definitely feel like part of the family. We love the Pisces cottage but be prepared for street noise. For us it is part of the atmosphere but some may find it too loud. There are other options at the resort and all rooms are great. See you next year.
Séjour de 8 nuits en novembre 2023

10/10 Excellent

Rehana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our experience was amazing from time we checked in to check out. People, restaurant, and ambiance were beautiful . We would definitely book a stay again
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Homer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a cottage(Libra)...and thoroughly enjoyed the proximity to the crashing waves. Each of the cabins allowed privacy and were comfortable. We appreciated the unique touches abd thecstaff were superb.
Séjour de 2 nuits en août 2023

10/10 Excellent

Ramiek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an amazing property. The staff is friendly and courteous. The views are priceless. You wont be disappointed if you stayed here.
Séjour de 2 nuits en août 2023

10/10 Excellent

Sade

Séjour de 9 nuits en août 2023

10/10 Excellent

Samone

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en juillet 2023

8/10 Bien

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023

10/10 Excellent

ROLONDA

Séjour de 3 nuits en juin 2023

10/10 Excellent

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a beautiful location with stunning views, polite staff and delicious food
Séjour de 3 nuits en mai 2023

10/10 Excellent

Nadine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gem location. Beautiful cliffside property, immaculate flowering grounds. Excellent staff. Only 17 units & fully booked during our stay, yet still felt secluded. Ivan’s, great restaurant & baron site. If you chose to, Rick’s Cafe is right next door for some evening action. Highly recommend Catcha Falling Star
Séjour de 3 nuits en mai 2023

8/10 Bien

stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice beautiful ocean. Friendly staff.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Mario

Séjour de 10 nuits en avril 2023

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great time at Catcha Falling Star! the room was really large with a great view! the staff was very friendly and welcoming. food & drinks were good too!
Séjour de 4 nuits en mars 2023

10/10 Excellent

CAROL, Buffalo

Séjour de 7 nuits en mars 2023

10/10 Excellent

Marvin Cecil Cox

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What an amazing place. The staff was excellent everyone was friendly. The food was great, one of the best places to eat in Negril. The views of the ocean and the sunset were spectacular. Will repeat next year. It’s on the cliffs with a small pool, left the resort one time to go down to the beach. Didn’t need to go anywhere. A great place to chill and do nothing. I loved this property.
Séjour de 7 nuits en février 2023
Réponse de General Manager le 19 mars 2023
Thank you for staying with us, we appreciate yuor feedback.

10/10 Excellent

Todd

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catcha Falling Star is a fantastic place in the wonderful West End of Negril. Great location, beautiful scenery, friendly and helpful people all around. Ivan's is the best restaurant in Negril and so between staying as a guest and having Ivan's bar and restaurant right there - tremendous. They could do some routine maintenance in units and upgrade the microwave, but these are minor given how great everything else is.
Séjour de 14 nuits en janvier 2023
Réponse de General Manager le 19 mars 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Janice

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Otherworldly!
Réponse de The Catcha Family le 18 déc. 2022
Thank you!

10/10 Excellent

Earl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paradise Found
Catcha exceed our expectations! We loved our room, the Coral, and our housekeeper, Loretta. We ate all of our meals, except 1, at Ivan’s. The Chef does magic, and never disappoints. The ambiance of dining at Ivan’s goes without saying. We have already booked a return stay. We went from there to a beach location, and there is no comparison. My only “issue” was the water pressure. I have very thick hair, and trying to get shampoo out was a challenge, but after a couple of days you just don’t care. 😬. The rooms are all so very different, but we found our little piece of paradise in the Coral. That’s why we wanted to hold it this far in advance. I wouldn’t change a thing. 💝
Séjour de 4 nuits en novembre 2022
Réponse de The Catcha Family le 18 déc. 2022
Thank you so very much for taking the time to wite your review and we would love to have you back!

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view was amazing. The food was amazing. Staff were very very friendly and awesome.
Séjour de 2 nuits en novembre 2022
Réponse de The Catcha Family le 18 déc. 2022
Thank you for your review, we hope to have you back!

10/10 Excellent

ANNIKA, DAMASCUS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredibly beautiful and unique experience right on the cliffs in Negril. Wonderful grounds and a wonderful restaurant. I hope to be back soon!
Séjour de 2 nuits en novembre 2022
Réponse de The Catcha Family le 18 déc. 2022
Thank you for staying with us!

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is very charming. Wait staff were amazing and friendly. If you are looking for 5 star status this ain’t your place. It’s very private and more like living on a tree house environment, which was beautiful. Manager could use an new hospitality course.
Séjour de 7 nuits en novembre 2022
Réponse de GM le 13 nov. 2022
Thank you for staying with us

10/10 Excellent

Stephanie Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was great! Had an amazing room(Virgo) and the staff was awesome. Management communicated with us on anything we needed from reservations, check in and throughout our stay. We appreciate you having us and can not wait to come back.
Séjour de 2 nuits en octobre 2022
Réponse de The Catcha Family le 3 nov. 2022
Thank you for taking the time to write your review. It was lovely to have you here and know you will be coming back to Catcha as soon as you can!Take care

8/10 Bien

Jerie

Séjour de 4 nuits en octobre 2022
Réponse de Cassandra le 27 oct. 2022
Thank you for your review, we appreciate the feedback.

8/10 Bien

Chika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place; zen-like surroundings; warm and friendly staff; great food; and the most beautiful view of the most beautiful sea. Best part- all of the hidden “books and crannies” (places to relax). Will be back “asap!”
Séjour de 4 nuits en septembre 2022
Réponse de Catcha Family le 3 oct. 2022
Elizabeth! It was a pleasure to have you stay with us! Please feel welcome whenever you can/want/need and we will be happy to have again. Just don't wait too long.

10/10 Excellent

Jessica

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

10/10 Excellent

HUGH

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top drawer hotel
This is a Top place to stay not only west end but all of Jamaica.
Séjour de 5 nuits en septembre 2022
Réponse de Catcha Family le 3 oct. 2022
Wow, a big thank you for taking the time and writing us this review! After this one we expect you to be ck rather sooner than later. Once again, thank you!

8/10 Bien

Kim

Voyage en famille
Les points forts : Propreté et personnel et service
The property location is beautiful. Staff were very nice and always making sure you had everything you need. Service in resturant slow-but excellent food. Clean rooms. Unusual few people hanging out around pool/resturant our last two days that was hassling a few guest trying to get them to “take tours of island”. The staff spoke to them friendly but did not make them leave. They were not paying guest and surprised they were allowed to sit in resturant and walk around property all day. Lastly, the construction-Owner is putting in rock over concrete and bit annoying with noise and limited sitting by the pool. We were not aware of this. Overall, relaxing and enjoyable stay.
Séjour de 6 nuits en septembre 2022
Réponse de Catcha Family le 19 sept. 2022
Hello, I am sorry you were not aware of renovations. When booking with us during the month of September it states that the low prices are due to renovation sale at the time of booking. In regards to outside people being in the restaurant; Ivan's is open to the public. We do not allow harassment and apologize if you feel that we did not deal with it properly. We will improve on that part! It makes us glad to hear that you found the property to be beautiful and the staff to be nice. We would love to welcome you back to our cliffside after renovations to an even more beautiful property! Kindly

10/10 Excellent

Amanda Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very beautiful, intimate property with wonderful staff. Resident dogs Lucky & Lulu are the sweetest pets. All staff we encountered were so kind and welcoming. We can’t wait to return.
Séjour de 7 nuits en août 2022
Réponse de Catcha Family le 6 sept. 2022
And we can't wait to have you back! Thank you for this wonderful review and Lucky and Lulu says hi! We are truly happy that you enjoyed! Love and blessings!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2022
Réponse de Catcha Family le 3 sept. 2022
Thank you and please come back again!

10/10 Excellent

Leronda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food at Ivan’s is beyond wonderful happy hour loved it bartenders are amazing. Rooms nice and cozy over all stay amazing views of ocean even more amazing. Definitely recommend 1 million percent. All staff very helpful and nice
Séjour de 5 nuits en août 2022
Réponse de Catcha Family le 12 août 2022
We appreciate you taking the time to write us a review, thank you for that! It makes us so happy that you enjoyed your stay with us and we hope to see you back our way rather sooner than later!

10/10 Excellent

Sharon, Glen Burnie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing, so serene. The views, gardens & cottages were spectacular. The chef Rose prepared such delicious food.
Séjour de 2 nuits en juillet 2022
Réponse de Catcha Family le 5 juil. 2022
Thank you so much for your review and it will be passed on to Ms. Rose. Thank you for staying with us and please come back again!

8/10 Bien

Curtis

Séjour de 1 nuit en juin 2022
Réponse de Catcha family le 23 juin 2022
Thank you for your review!

10/10 Excellent

Joseph

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed our stay at catcha fallin star. The rooms were very clean, with AC and no mosquitoes thanks to the screens on the windows behind the wooden shades. The property is beautiful and over looks the ocean and has plenty of cliff jumping, if you’re into that sorta thing. The staff is super nice and welcoming, by our fourth day we were on first name basis with everyone from security to chefs :) For a warmer welcoming Jamaica feel stay here.
Séjour de 4 nuits en juin 2022

10/10 Excellent

Andres

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just beautiful
This resort was perfect for what we were looking for. The staff was very friendly and the food was delicious. It was such an amazing stay. Definitely recommended.
Séjour de 1 nuit en juin 2022
Réponse de Catcha Family le 12 juin 2022
Thank you for taking the time to write us a review! It is so great to hear that you found your stay amazing and would recommend us. We truly hope to see you back our way again!

10/10 Excellent

Mandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2022
Réponse de Catcha Family le 13 juin 2022
Thank you for the 10 star review

10/10 Excellent

Lori

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a beautiful and relaxing property. I will definitely want to come back and will most certainly refer my friends!
Séjour de 4 nuits en mai 2022
Réponse de Catcha Family le 16 mai 2022
Thank you Lori! We look forward to having you stay with us again!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful property on the cliffs of Negril. Great food onsite at Ivan’s and Kool Vibes jerk chicken across the the street. Very friendly and helpful staff. Overall a wonderful place to stay.
Séjour de 4 nuits en mai 2022
Réponse de Catcha Family le 9 mai 2022
We thank you for your review! Hopefully we have made such an impression on you, that you will be back in a not too distant future!

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was absolutely fantastic. Staff were all great. Ivan's restaurant is deliciousl. View is breathtaking. Quiet and chill, but you can walk up the road in 2 mins to Ricks Cafe for a party, or cab to the beach. Alot of other good restaurants nearby. Fun swimming in the ocean and the sunset cant be beat. We even got to see some wild dolphins. Overall amazing experience!
Séjour de 4 nuits en avril 2022
Réponse de Catcha Family le 2 mai 2022
Thank you for this wonderful review! We truly appreciate you taking the time to write us. It makes us truly happy that you enjoyed and had an amazing experience. Hope to see you back our way soon again!

10/10 Excellent

Janet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay if you love a scenic natural Jamaica setting and watching the boats go into Ricks Cafe. Also a great view of the working lighthouse! Nice pool and area to swim in the sea! Great lifeguard too! Popular restaurant…Ivans! The Star cottage is very roomy but could use the branches from the almond trees removed from over the roof area so the almonds wont fall onto it at night and wake the guests up😊
Séjour de 3 nuits en avril 2022
Réponse de Catcha Family le 5 mai 2022
Thank you for your wonderful review! We will consider the almond tree, but glad you enjoyed the property! Will also send your praises to Chris, our lifeguard! Hope to see you back soon enough!

8/10 Bien

Karin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to be!
We had a very nice stay! The Moon cottage could use a little TLC but was clean and had everything we needed. We were awakened at times at night by barking dogs and other loud noises that seemed to come from the gate/entry area of the hotel, but other than that no issues. Great staff and a beautiful place!
Séjour de 5 nuits en décembre 2021
Réponse de Catcha Family le 3 févr. 2022
Thank you for your review! We are sorry about the dogs, we have had complaints regarding that before and unfortunately there is nothing we can do about that. However, the TLC part we will take to heart! Happy to hear you enjoyed the staff and property! Once again, thank you for taking the time to write us and we hope to see you back our way soon enough!

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing views - quiet relaxing getaway
Séjour de 4 nuits en janvier 2022
Réponse de Catcha Family le 2 févr. 2022
Thank you for your review! We appreciate you taking the time.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience instead of using an all inclusive. This was better with privacy. Less crowded 😃
Séjour de 3 nuits en janvier 2022
Réponse de Catcha Family le 23 janv. 2022
Thank you for your review! Glad you enjoyed your stay with us and we truly hope you come back our way again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!!!
This is not your typical hotel it’s cottage style accommodations with a rustic feel. The grounds are immaculate and the rooms are Very clean. They do a great job with the upkeep of the premises. The only thing I would say for my room for example is that the electrical seem to need upgrading.
Séjour de 2 nuits en janvier 2022
Réponse de Catcha Family le 17 janv. 2022
Thank you for your review! We do take pride in keeping the grounds well taken care of, our gardeners do a great job. Thank you for your feedback in regards to what needs a little facelift as well :)

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful property and excellent restaurant
Catch a falling star is a magnificent property on the cliffs of Negril. The property amenities as well as the on-site restaurant , Ivan’s, were excellent! My baggage was lost by the airline and Cassandra , the manager, was so very helpful in making multiple calls to the airline as well as lending me some essential items. The rooms are a little outdated and ours was a bit noisy being by the gate , but we knew this might be the case prior to booking . Overall I would recommend staying here!
Séjour de 4 nuits en décembre 2021
Réponse de Catcha Family le 24 déc. 2021
Thank you for your review! We are glad you found our amenities to your liking. We were also happy to help you with your luggage inconvenience and make the best of your situation, thank you for acknowledging that! You were wonderful even given the circumstances and it would be our pleasure to host you again! We welcome you back with open arms!

10/10 Excellent

ryan a

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Every room is unique decor and vibe I took the opportunity to see most rooms on the property and could see myself staying at any one of them. Food and staff were amazing.
Séjour de 11 nuits en décembre 2021
Réponse de Catcha Team le 21 déc. 2021
Thank you for a wonderful review! It makes us truly happy to hear that you enjoyed not only the property, but also the food and found our staff to be amazing. Looking forward to seeing you again in a not to distant future!

10/10 Excellent

Eunice S

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2021