Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
452 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
452
291 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
291
122 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
122
69 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
69
70 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
70
8.6/10
Sauberkeit
8.4/10
Personal & Service
7.8/10
Ausstattung
8.4/10
Zustand der Unterkunft
8.2/10
Umweltfreundlichkeit
Bewertungen
2/10 – Ungenügend
Verifizierter Reisender
24. Sept. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im September 2023
Antwort von Holiday Inn Express Neptune Management am 25. Sept. 2023
Thank you for your review. We apologize you weren't happy with your stay. If you would like to discuss the inconveniences you experienced further, please don't hesitate to reach out.
8/10 – Gut
Statler, Berlin
22. Aug. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Hotel is close to the beach (15min to Belmar) and to Outlet Mall (5min). Also not so far away from Newark Airport.
Statler
Aufenthalt von 4 Nächten im August 2017
8/10 – Gut
Peter
Mit dem Partner gereist
22. Mai 2024
Gut: Sauberkeit und Personal & Service
Unfortunately during construction, great potential, very comfortable room
Peter
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 22. Mai 2024
Thank you for the wonderful review! We're so happy you had a great stay.
10/10 – Hervorragend
Shaquille
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shaquille
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 22. Mai 2024
Thanks so much! We're glad you had a great stay.
2/10 – Ungenügend
Willie
Mit dem Partner gereist
16. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing I did not get to stay because they were renovating and could not provide me with any handicap accessibles, staff told me that they were not allowed to assist where no ramp was avaiable. I am demanding a full refund I had to look all over the city to find a reasonably price hotel after driving for over 12 hours. I have never saw such a mess. Please refund my $300.00. I know what the listing says but the promise of a bag meal, and again I was told I had to go around the side of the hotel and walk up some steps which i am unable to do.
Willie
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 20. Mai 2024
We sincerely apologize this was your experience. We understand you recently spoke with management, and they apologized personally for the issues. Again, we apologize this was your experience, and we hope you consider giving us another chance in the future.
6/10 – Okay
Motoko
Mit der Familie gereist
16. Mai 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The front staff was good. They did not clean inside the microwave in the guest room.
When I try to fix coffee in the room there is no creamer. Seems like didn’t check amenities.
Motoko
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 20. Mai 2024
Thank you for your review and feedback. We're sorry you experienced this issues, and we'll address this with the housekeeping team. We appreciate you letting us know, and we'll make sure it doesn't happen again moving forward.
10/10 – Hervorragend
Richard
12. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Under construction the side doors were left open, the main entrance was blocked. The Neptune area of NJ is not a good area, the local stores have great security for this but not the IHG.
Richard
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 16. Mai 2024
Thank you for your review and feedback. We're glad you enjoyed your stay, but we apologize there were some aspects that could have been improved. We've addressed your concerns with the team, and we'll work on improving.
10/10 – Hervorragend
Alexia
12. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were amazing
Alexia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 13. Mai 2024
Thanks so much! We're thrilled you enjoyed your stay.
10/10 – Hervorragend
Jennifer
3. Mai 2024
Jennifer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Express Neptune Management am 6. Mai 2024
Thanks for the incredible review!
2/10 – Ungenügend
Tawana
Mit der Familie und kleinen Kindern gereist
29. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was under construction and there was nowhere to park. The building was not what I had seen online
Tawana
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Express Neptune Management am 30. Apr. 2024
We're sorry you weren't happy with your recent stay. We are undergoing a renovation, and it is noted on our website and all third-party sites. We're disappointed this negatively impacted your stay, but we hope you consider staying with us when the renovation is complete.
10/10 – Hervorragend
David
29. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
David
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Express Neptune Management am 30. Apr. 2024
Thanks!
6/10 – Okay
Crystal
27. Apr. 2024
Verbesserungswürdig: Ausstattung
The room my family and i stayed in was great. Very nice, Spacious and clean. Hotel is Close to food and shopping.
My problem comes from the pool. It was very dirty and grainy. My son got a red burning rash from it twice. I brought it to the attention of the front desk person at the time. He was very unconcerned or sympathetic, supposedly called his manager with my situation and all i was told is that a third party comes to clean the pool and test the water and it’s fine. Tell that to my son who is writhing in burning pain because of the rash he got in the pool and had to get out on both occasions he was in it. Hotel is also under renovation lots of noise in check in area and no longer offer hot breakfast buffet. Only grab and go from a closet. This was my second time at this hotel. First experience was great, unfortunately this one not so much.
Crystal
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Express Neptune Management am 30. Apr. 2024
We're sorry you weren't completely satisfied with your recent stay. We are currently undergoing a renovation which is noted on all sites. We do apologize that your son had a reaction after going in our pool. We check our pool several times throughout the day and levels were all normal. We're sorry this was your experience, and we wish you the best in your future travels.
8/10 – Gut
Elizabeth
27. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ckean, spacious room. But, under construction....a little loud.
Elizabeth
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Express Neptune Management am 30. Apr. 2024
Thank you for your review and feedback!
10/10 – Hervorragend
Jared
11. Apr. 2024
Jared
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Express Neptune Management am 1. Mai 2024
Thanks! We're so glad you enjoyed your stay.
10/10 – Hervorragend
Sandra
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great time
In this hotel. Everything is brand new and the continental breakfast had many options.
Sandra
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Express Neptune Management am 8. Apr. 2024
Wow - thank you so much for the incredible review! We are so happy you enjoyed everything about your recent stay.
10/10 – Hervorragend
Nelson
6. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room nice and clean.
Nelson
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Express Neptune Management am 8. Apr. 2024
Thank you!
4/10 – Schlecht
Janice
Mit dem Partner gereist
31. März 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Poor room housekeeping, very limited grab&go breakfast-apparently no delivery that day; towels in room were removed but not replaced
Janice
Aufenthalt von 5 Nächten im März 2024
Antwort von Holiday Inn Express Neptune Management am 1. Apr. 2024
We sincerely apologize this was your experience. We appreciate your feedback, and we will work on improving moving forward. Thank you for staying with us, and we hope you give us another chance in the future.
10/10 – Hervorragend
isabel
Mit dem Partner gereist
30. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
isabel
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 1. Apr. 2024
Thank you for the review and feedback!
10/10 – Hervorragend
Tracey, Chesapeake
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my 3rd time staying here also clean and nice
Tracey
Aufenthalt von 2 Nächten im März 2024
Antwort von Holiday Inn Neptune Management am 28. März 2024
Thank you for the wonderful review! We're thrilled to hear you continuously choose to stay with us and always have an exceptional stay. Thank you again, and we look forward to seeing you again soon.
10/10 – Hervorragend
Malcolm
Geschäftlich gereist
26. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff
Malcolm
Aufenthalt von 2 Nächten im März 2024
Antwort von Holiday Inn Express Neptune Management am 27. März 2024
Thank you!
10/10 – Hervorragend
David
24. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The main road out front of the property is in need of some serious repair.
David
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 25. März 2024
Thank you for your review and feedback.
8/10 – Gut
Rennie, Washington
Mit dem Partner gereist
22. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed for one night after visiting a nearby art gallery. The staff was very professional and efficient. Check in was a breeze and when we had some trouble with our TV someone came up and quickly resolved the issue. The hotel was undergoing renovation so we didn't have access to the pool or the gym but the facility was clean and still functioned well. It was a little noisy from the traffic but not unbearable. The bed was comfortable and the following morning we had a very nice hot breakfast.
Rennie
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 22. März 2024
Thank you so much for the wonderful review! We are so glad you completely enjoyed your stay, and we hope to see you again soon.
10/10 – Hervorragend
harold
19. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Efficient, clean, economic, convenient
harold
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 20. März 2024
Wow - thank you!
10/10 – Hervorragend
Diana
Mit der Familie gereist
17. März 2024
Front desk staff very nice
Diana
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 18. März 2024
Thanks!
10/10 – Hervorragend
Lorin
Mit der Familie gereist
16. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property was just completely redone. It was beautiful and everything was clean and new. The staff was helpful and friendly. The breakfast Buffett area was clean and food was delicious! I would totally recommend staying here and will stay again. Great hotel and staff.
Lorin
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 18. März 2024
Thank you for the wonderful review! We are so pleased you enjoyed everything about your stay, and we look forward to seeing you again soon!
10/10 – Hervorragend
Timothy
13. März 2024
Timothy
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 2. Apr. 2024
Thank you so much for the wonderful review!
10/10 – Hervorragend
harold
13. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
harold
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 15. März 2024
Thanks so much!
2/10 – Ungenügend
Elizabeth
12. März 2024
Elizabeth
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 1. Apr. 2024
We apologize you weren't happy with your recent stay. If you would like to discuss the issues you experience, please don't hesitate to reach out to us at your earliest convenience.
10/10 – Hervorragend
Olivia
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am shocked at how nice this place is. When i got here, they put me on the 3rd floor, where all the rooms are renovated, and WOW. It is absolutely gorgeous. Everyone was so kind, and as a solo female traveller i felt very safe at the hotel!:)
Olivia
Antwort von Holiday Inn Express Neptune Management am 11. März 2024
Thanks so much for the incredible review! We are so happy you completely enjoyed your stay with us, and we hope to see you again soon.
10/10 – Hervorragend
Alfred
10. März 2024
Alfred
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 1. Apr. 2024
Thanks for the wonderful review!
10/10 – Hervorragend
Emily
Mit der Familie gereist
9. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Emily
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 11. März 2024
Thanks!
10/10 – Hervorragend
Pamela
Mit einer Gruppe gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, nice breakfast, and courteous and professional staff.
Pamela
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 11. März 2024
Thank you so much! We're thrilled you enjoyed your stay.
10/10 – Hervorragend
Adelso
4. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Than
Adelso
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Holiday Inn Express Neptune Management am 5. März 2024
Thanks for the great review!
8/10 – Gut
Cynthia
Mit der Familie gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Holiday Inn Express was convenient for us to stay overnight. We did book because there was a pool and gym, but it was under renovation when we arrived which would have been good to know. Otherwise, the property was newly renovated (or almost) and everything was clean and nice.
Cynthia
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Express Neptune Management am 4. März 2024
Thank you so much! We are thrilled you enjoyed your stay, but we apologize the pool and fitness center were closed due to renovations. We hope you choose to stay with us again when the renovations are complete, as we know you'll love the results. Thanks again!
10/10 – Hervorragend
Valeria
Mit der Familie gereist
2. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean!
Valeria
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Holiday Inn Express Neptune Management am 4. März 2024
Thanks for the incredible review! We are so glad you enjoyed your stay.
2/10 – Ungenügend
John
6. Feb. 2024
John
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 8. Feb. 2024
We're disappointed to hear you didn't enjoy your stay. We would like to know more about the issues you experienced so we can work on improving moving forward. We're sorry this was your experience, and we wish you the best in your future travels.
6/10 – Okay
Eron
5. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The heat didn't work out just now warm air continuously
Eron
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Holiday Inn Express Neptune Management am 5. Feb. 2024
Thank you for your review and feedback. We apologize there was an issue with your PTAC unit, and we'll let maintenance know immediately so they can repair it. Thank you again for your review, and we hope you choose to stay with us in the future.
8/10 – Gut
Danny
1. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was friendly and helpful and breakfast was sufficient
Danny
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 1. Feb. 2024
Thanks so much for the incredible review!
6/10 – Okay
Alexis
Mit dem Partner gereist
28. Jan. 2024
Verbesserungswürdig: Personal & Service und Ausstattung
We had a 1.5 hour wait to get our room after the allotted check in time. The room was okay as far as cleanliness goes. Linens were clean and beds made. The provided breakfast was largely stale or cold food. With several items having run out after 2hrs of the time it was available. Seating in the dining area was also very limited.
Alexis
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Holiday Inn Express Neptune am 29. Jan. 2024
Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Neptune. We sincerely apologize you ran into several issues during your stay, and we have reviewed your concerns with the entire team. We strive to provide our guests with an exceptional stay, and we're disappointed we fell short. We appreciate your feedback, and we will work on improving.
10/10 – Hervorragend
CHARLENE
25. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Met our needs and is reasonably priced. Excellent staff.
CHARLENE
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 29. Jan. 2024
Thank you so much!
2/10 – Ungenügend
Erin
23. Jan. 2024
Erin
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 29. Jan. 2024
We're sorry to hear you had a poor experience with us at the Holiday Inn Express Neptune. We appreciate your feedback, and we'll work on improving moving forward.
8/10 – Gut
Michael
20. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Michael
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 22. Jan. 2024
Thanks so much!
10/10 – Hervorragend
Elissa
Mit einer Gruppe gereist
15. Jan. 2024
Elissa
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 15. Jan. 2024
Thanks for the 5-star review!
10/10 – Hervorragend
Jeffrey, Riverview
9. Jan. 2024
Jeffrey
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Express Neptune Management am 29. Jan. 2024
Thanks for the 5-star review! We're so glad you enjoyed your stay.
10/10 – Hervorragend
Tracey, Chesapeake
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was very clean and the staff was very friendly. The breakfast was excellent
Tracey
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 12. Jan. 2024
Thank you so much for the incredible review!
2/10 – Ungenügend
Lynn
4. Jan. 2024
Verbesserungswürdig: Personal & Service
Lynn
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 12. Jan. 2024
Thank you for your review and feedback. We apologize you weren't happy with your stay, and we wish you the best in your future travels.
6/10 – Okay
Thomas
3. Jan. 2024
Thomas
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 12. Jan. 2024
Thank you for your review.
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience
Overall experience was good. Family enjoyed the clean room but the smart TV could not be connected to any phone or tablets with or without HDMI.
Also the room could use more 🗑️ and trash bags. Friendly staff.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 5. Jan. 2024
Thank you for the incredible review and helpful feedback!
10/10 – Hervorragend
Marlène
30. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Marlène
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 2. Jan. 2024
Thanks!
10/10 – Hervorragend
Shannon
30. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Some mold in the bathroom, other than that, clean, safe, and comfortable.
Shannon
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Holiday Inn Express Neptune Management am 2. Jan. 2024
Thank you for your review and feedback. We'll address your note about the bathroom with our housekeeping team. We appreciate you taking the time to review your stay, and we hope to see you again soon.