Terrasse sur le toit
Vérifier la disponibilité

Avis sur Club Wyndham Avenue Plaza

3 out of 5
Club Wyndham Avenue Plaza
2111 Saint Charles Ave, New Orleans, LA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 309 avis sur 629." "
Note des voyageurs de 8 (Bien), d’après 222 avis sur 629." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 629." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 629." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 629." "

9,0/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice good location.
Séjour de 5 nuits en février 2024

10/10 Excellent

Caroline, Montreal

Voyage en couple
Les points forts : Propreté et personnel et service
Quartier tranquille mais facilité d’accès au quartier français avec le street car qui passe devant
Séjour de 3 nuits en janvier 2020

4/10 Médiocre

Ben

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff rude and disorganized
Check-in time took more than 20 minutes despite the booking being non-refundable and the card already charged. She kept staring at the screen saying she had to find us a room... what? Beware it's a time share trap THEY COULDN'T FIND OUR CAR KEYS!!!! parking is a hefty $24 per night but we opted for the convenience anyway. The next morning we asked to go to the car to retrieve a forgotten item. It took a frustrating 30minutes for them to locate the keys despite providing room number and valet voucher. They lied multiple times during the process and one staff member even began acting aggressively towards me. Here are some of the excuses they offered 1) are you absolutely SURE you're room is xx?? 3times this dumb question even after they verified using the computer 2) just wait for the security guard to arrive. Truth: security guard had already arrived and asked for the keys, they couldn't locate them 3) sir we found your keys, the car is out front now TRUTH: went outside and the car wasn't there, thought I had completely lost my mind, asked the concierge if he sees a Chrysler 300, not there, phew Staff: "Sir, you're being unreasonable, you have to understand it's really busy at 10am bc people are checking out" Me: I asked for the keys at 11am and no one was here, it's now 11:20 and there's still no one here, what are you talking about? started showing random sets of keys saying, "are these yours". YIKES Worst staff I've ever seen!
Séjour de 3 nuits en juillet 2017

8/10 Bien

Danielle Aubin, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous sommes très satisfaits. Belle terrasse au 1er étage.Très bien situé avec le tramway qui passe devant l'hôtel. Très beau séjour.

10/10 Excellent

Edward, Belmar

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Safe and quiet.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Ken

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Heather

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 10 nuits en avril 2024

10/10 Excellent

Keith, Louisville

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Always have a great stay at this property. A little older property but well maintained and recently updated. On site steakhouse is excellent. Streetcar line steps from the door making getting around very easy. We do not use much of the on site amenities but location is awesome. Many other excellent restaurants nearby or a streetcar ride away.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Aubrey

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 2 nuits en mars 2024

8/10 Bien

Linda

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Walls are too thin & there was a lotnof npise in the halls.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Équipements
Amazing people at the desk :) Would definitely stay there again
Séjour de 5 nuits en mars 2024

10/10 Excellent

Yuxuan

Séjour de 5 nuits en mars 2024

10/10 Excellent

Stephen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It had a nice hot tub and the swimming pool was heated to a nice warm temperature. Rooms had a kitchenette which we used occasionally that was well equipped with dishes and necessities.
Séjour de 8 nuits en mars 2024

8/10 Bien

Rashecka

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

8/10 Bien

Francis

Voyage d’affaires
Les points forts : Propreté et équipements
The place was clean, but the reception was not impressive. They wanted reservation fee of USD 250 to be in my credit or debit card, which was not there. I spend an hour moving around the area sorting without being booked , despite the fact that I had cash with me. Imagine you are new in an area and asking people around for locations. Until I bought debit card from the supermarket, then I was then checked in. The transport taxis are also not readily available. You have to wait for a while to arrive.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Ashton

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Jerry

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Streetcar stop in from of property was very good due to the weather.
Séjour de 6 nuits en mars 2024

8/10 Bien

Nkeonye

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

10/10 Excellent

Yet

Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Valerie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Great location for Mardi Gras
Séjour de 4 nuits en février 2024

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2024

8/10 Bien

Ethan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en janvier 2024

10/10 Excellent

William, Newton Centre

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2024

8/10 Bien

Marion

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Haley

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Parking is free behind the building. But valet is required otherwise. Security is tight and nice to have. Local shops all delish. They do try to sell you on a timeshare but easy avoidable by constantly saying no.

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté et confort de la chambre
Happy New Year!
The family met to ring in the New Year. The hotel was conveniently located to public transportation and walking to major attractions. Places to eat were plentiful as well.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Myles

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall solid stay. Would stay again and location is not bad for being outside the French Quarter.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

mary katherine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a great stay. Very nice and clean all around!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

MALLORY

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

S A

Les points forts : Propreté
Les points faibles : Confort de la chambre
Stay somewhere else
This was our first and last stay at this hotel. Main problems: (1) Hotel staff woke us up on our last day 2 full hours before the 10:00 checkout time with 2 phone calls and banging on the door in an effort to push us out of the room early. Until now, I had never experienced such a thing at any hotel. (2) Bathroom is very small. (3) Valet parking was very slow at check-in and checkout.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Dominic

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was very friendly and accommodating.
Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Alaina

Voyage en famille
Les points forts : Propreté et confort de la chambre
The hotel was very clean and cozy, but the whole stay they didn't have wifi.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Serena

Voyage en groupe
Les points faibles : Propreté et confort de la chambre
Wyndham Lies. It's a scam.
Don't stay at this hotel unless you want a hard sell for their timeshare (although they don't call it that) business FROM THE MOMENT YOU CHECK IN . They will lie to you about the terms of the "ownership" product, schedule the presentation at an offsite location so that you can only return to hotel via their transportation, and LIE, LIE, LIE to you the entire time. Don't stay at this or ANY Wyndham hotel.
Séjour de 4 nuits en septembre 2023

8/10 Bien

Mike

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

8/10 Bien

Corinne

Les points forts : Propreté et confort de la chambre
Great stay and location
They want 90 mins of your time for a “night out on them” ($100 Visa card). Parking is $45-50/night which is typical for NOLA, but there is plenty of FREE street parking right behind the hotel. Our car was there for 3 nights and no issues (damage or tickets). The room was great (fridge, small dishwasher, sink, etc.), table, couch and a few chairs, and a separate bedroom (comfy bed). We didn’t check out the courtyard, gym or pool. Great location on the St Charles street car line.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Can’t wait to go back
Pour stay was absolutely amazing! We had some family in the hospital, and it was perfect location. The trolly (train) was perfect for getting around to places, we will be back again to stay at this location, employees were amazing and very very accommodating.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
Unbelievable and not in a good way
So it begins with us being ambushed at check in with going to a sales pitch for Club Wyndham. We didn't realize that this was not a hotel in the classic sense. We inevitably agreed. More to get away to our rooms than anything. The rooms were newly renovated, spacious and very nice and so was the staff. However, the building almost in its entirety was being renovated. Amenities weren't available. There were construction workers everywhere. I often felt uncomfortable when I was walking alone in the hall. But the worst part, we were only there for 2 nights. The 2nd evening we were out and I noticed the hotel had called me several times. When I returned the call I was told that the fire marshall had deemed the floor we were on uninhabitable, we were forced to pack up all of our belongings and move to a lower floor. We paid for suites and were moved to regular rooms without any offer of compensation. I would not return there. They were not ready for operation as the building was a construction site of renovating. Before you book there you should call to make sure that all renovations have been completed. It was a fiasco. And parking is $52 a night!
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Susan

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2023

10/10 Excellent

Heidi

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Visited during this craziest time of the year, Mardi Gras, the staff was so friendly and helpful. They managed the crowds safely and kindly.
Séjour de 3 nuits en février 2023

8/10 Bien

Keith

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is closing 2/27 for renovations so much of what I say may be outdated soon. Generally, we're very pleased with the experience. The balcony overlooking St. Charles was an unexpected, pleasant surprise. The interior lighting looks/feels very institutional - they favor lighting on the blue end of the spectrum. The dish TV performed poorly and the wifi couldn't handle the load of a full hotel. The staff was friendly and very helpful. We'd go back.
Séjour de 5 nuits en février 2023

2/10 Horrible

Kris

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Don’t stay here
Séjour de 4 nuits en février 2023

6/10 Satisfaisant

Mary

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté
I had requested a late check out and it wasn't documented. They called and asked us to hurry out and didn't give us but 5 minutes to gather all our luggage and get out. No one apologized for the error.
Séjour de 2 nuits en février 2023

10/10 Excellent

Canes

Voyage en famille
Les points forts : Propreté et confort de la chambre
This was a great place to stay. Very convenient.
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Kasean

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice. Area no more than 10 from everything
Séjour de 3 nuits en janvier 2023

2/10 Horrible

Rachel

Les points faibles : Confort de la chambre
Séjour de 3 nuits en janvier 2023

10/10 Excellent

David

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté et confort de la chambre
Comforts of home
Very clean and wonderful areas indoors and out for gathering. Comfy beds. Shower was tight. Great kitchen with dishwasher and well stocked with basics.
Séjour de 3 nuits en janvier 2023

10/10 Excellent

peter

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Todo muy bueno, los precios las instalaciones y la atencion

8/10 Bien

Keith

Séjour de 2 nuits en janvier 2023

8/10 Bien

Tyrone

Voyage en groupe
Les points forts : Propreté et confort de la chambre
I don’t like back tent smoke room no view see outside. I like smoke front outside. I can see view to see people and buildings
Séjour de 5 nuits en janvier 2023