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Avis sur Liberty View Brooklyn hotel

2.5 out of 5
Liberty View Brooklyn hotel
826 4th Ave, Brooklyn, NY

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 471 avis sur 746." "
Note des voyageurs de 8 (Bien), d’après 181 avis sur 746." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 746." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 746." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 746." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Leonie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les chambres sont minuscules mais la salle de bain est bien aménagée. L’annonce de choix sans gluten est une farce, il on n’offre que du pain blanc. Personnel courtois .
Séjour de 3 nuits en avril 2024
Réponse de Aadi & Team LVBH le 22 avr. 2024
Dear Leonie,Thank you for your feedback! We appreciate your comments about the well-appointed bathroom and courteous staff. We apologize for the inconvenience regarding the room size and the limited gluten-free options. Your input will be taken into consideration for improvement. We hope to have the chance to better accommodate you in the future.With Regards,

10/10 Excellent

Réjean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je conseil, près du port de croisière (10 min auto), Métro a 4-5 minutes de marche . Chambre petite mais Très propre et fonctionnel, belle salle de bain ,lit confortable .Déjeuner inclus ordinaire
Séjour de 1 nuit en février 2024
Réponse de Aadi [LVBH] le 4 mars 2024
Dear Rejean,Merci pour votre avis! Nous sommes ravis que vous ayez apprécié notre emplacement près du port de croisière et à proximité du métro. Nous prenons note de vos commentaires sur le petit-déjeuner et nous efforcerons d'améliorer cette expérience pour nos clients. Nous espérons vous revoir bientôt!

8/10 Bien

eric

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
service de stationnement très très médiocre
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 4 mars 2024
Dear Eric,Thank you for your wonderful feedback. We apologize for any inconvenience regarding the parking, as it is not affiliated with our hotel. We're glad to hear that aside from this, your stay was enjoyable. We look forward to hosting you again in the future.With Warm Regards,

6/10 Satisfaisant

Valerie

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Aadi & Team LVBH le 4 mars 2024
Dear Valerie,Thank you for sharing your experience with us!As we are committed to provide excellent services to our guests and to make them feel at home, we sincerely apologize for falling short of meeting your expectations in some aspects.We have of course passed your comments to the relevant department for further consideration as we really hope that we will have the opportunity to welcome you back again for a more satisfying experience.We wish you all the best,

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Endroit pratique mais peut-être un peu loin du centre-ville. Chambre de petite dimension mais quand c’est seulement pour dormir quel est le problème? Stationnement sur rue qui peut être problématique surtout sur semaine.
Séjour de 3 nuits en novembre 2023
Réponse de Aadi & Team LVBH le 13 nov. 2023
Dear Michel,We strive to make all of our guests feel welcome and at ease during their time with us.It is wonderful to learn that you loved your stay.Welcoming you again would be fantastic!Warmest Greetings,

8/10 Bien

Gaëlle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Belle découverte de Brooklyn
Nous avons séjourné en famille (2 adultes + 2 ados) les chambres un peu petite pour 4. Le petit déjeuner est copieux, dommage que c'est de la vaisselle jetable. Les serviettes sont changés à la demande, et les chambres sont faites que si vous le demandez, machines à café et frigo dispo dans la chambre. Beaucoup de prise USB pour recharger les téléphones, Il est situé entre 2 stations, la 25 st (qu'une seule ligne) et 36 st (Mieux desservi). La proximité de Industry city (Lieu branché avec en + une petite vue sur la statue), le panneau d'affichage au -1 est très bien fait, et permet de découvrir les alentours de l'hotel. Au -1, il y a salle de fitness, ordi, petit salon et tables pour déjeuner ou diner à emporter
Séjour de 8 nuits en août 2023
Réponse de Syed(AGM) le 11 sept. 2023
Thank you for taking the time to share your feedback about your recent stay with us. We value your input and appreciate your decision to stay with us as a family. We're pleased to hear that you found our breakfast offerings plentiful. We understand your concern about the disposable crockery, and we'll certainly take this into consideration as we strive to enhance our sustainability efforts.It's good to know that you found our rooms well-equipped with coffee machines, fridges, and plenty of USB sockets for charging phones. We aim to provide a comfortable and convenient experience for our guests, and your feedback confirms that we're on the right track.Regarding room service and towel changes, we appreciate your understanding of our request-based approach, as this allows us to be more environmentally conscious.We're delighted that you found the location convenient, with easy access to both 25th St and 36th St stations, and the proximity to Industry City. The billboard on Level C is indeed a great feature for exploring the surroundings.Lastly, it's great to hear that you enjoyed the facilities on Level C, including the fitness room, computer area, lounge, and dining tables. We hope these amenities added to the overall comfort of your stay.Thank you once again for choosing to stay with us, and we hope to have the pleasure of hosting you and your family again in the future. If there are any specific suggestions or areas you think we could improve upon, please don't hesitate to let us know. Your feedback helps us strive for excellence.

10/10 Excellent

Christian

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bien
Séjour de 6 nuits en juillet 2023
Réponse de Aadi [LVBH] le 7 août 2023
Dear Christian,Thank you for your recent stay and a wonderful review. Hope to see you again soon .Regards

8/10 Bien

Elizabeth

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This hotel was perfect for us: close to a subway station, breakfast was included, a clean and comfortable room, reception desk open 24h, etc. We had everything we needed for a great price!
Séjour de 5 nuits en juin 2023
Réponse de Aadi [LVBH] le 10 juil. 2023
Dear Elizabeth,Thank you very much for your nice words and for your evaluation.We are very happy that you had a good stay with us!We look forward to welcoming you again soon in one of our premises.With our best wishes we remain,

10/10 Excellent

SYLVAIN, Varennes

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was perfect ...
Séjour de 1 nuit en mai 2023
Réponse de Aadi [LVBH] le 16 mai 2023
Dear Sylvain,Thank you very much for sharing your highly appreciated feedback with us.We are pleased to hear that your recent stay has been pleasant.We all do hope to welcome you back soon.Yours sincerely,

6/10 Satisfaisant

barbara

Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Aadi le 8 mai 2023
Dear Barbara,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable.Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,

10/10 Excellent

Emeline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023
Réponse de Aadi [LVBH] le 21 mai 2023
Dear Emeline,Thank you for taking the time to rate your stay.We are very pleased that you felt comfortable with us and we hope that your path will soon lead you back to us.

8/10 Bien

claudia

Réponse de Aadi le 7 mars 2023
Hello Claudia,Thank you very much for choosing us and for sharing your review about your last stay.We sincerely appreciate your feedback, as it's always a pleasure to receive positive feedback.We hope to host you again in the near future.A cordial greeting,

10/10 Excellent

Severine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de management le 5 janv. 2023
Thank you so much for your feedback. Hope you enjoyed your stay us and can't wait to see you at our hotel again!

8/10 Bien

frederic

Séjour de 1 nuit en décembre 2022
Réponse de Management le 26 déc. 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2022
Réponse de Managment le 26 déc. 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

6/10 Satisfaisant

sofiane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Rapport quality prix pas au top
Chambres trops petite , insonorisation moyenne, petit dej très moyen, emplacement securitaire, metro proche bon pour allez a Manhattan,
Séjour de 2 nuits en novembre 2022
Réponse de Management le 26 déc. 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

6/10 Satisfaisant

Lucie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel propre et avec transit facile vers New York. Le service aux chambres est déficient. Même après avoir demandé un changement de serviettes au jour 3 de notre séjour nous celles-ci n’ont pas été changées. Le buffet déjeuner est correct pour ne pas partir le ventre vide mais la qualité des aliments n’y est pas.
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Isabelle, HETTANGE GRANDE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel à un coût raisonnable, bon petit déjeuner, personnel de l'accueil très sympathique et professionnel
Séjour de 2 nuits en septembre 2022
Réponse de FD le 24 sept. 2022
Thank you for taking the time to share your feedback.

8/10 Bien

alexandrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour New York
Séjour à new York a l'hôtel liberty view Bel hôtel très bon accueil chambre très bien Literie au top Il faudrait enlever le rideau de douche et mettre des cabines pour le détail Petit bémol sur le petit déjeuner il n'y a que du jus d'orange frais le weekend et des gaufres. Le reste de la semaine c'est du jus d'orange a base de poudre, nous avons mangé du pain grillé le reste de la semaine. Tout le reste était parfait
Séjour de 10 nuits en août 2022
Réponse de FD le 23 sept. 2022
Thank you for taking the time to share your feedback.

10/10 Excellent

Mag

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sophistiqué et bien situé
Très bel hôtel, chic , bien situé, propre. Plusieurs détails de déco super original. On a tout aimé. La vue sur manathan de la chambre ainsi que de la douche . Quoi dire de plus ...
Séjour de 1 nuit en août 2022
Réponse de FD le 23 sept. 2022
Thank you for taking the time to share your feedback.

10/10 Excellent

Isabelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel endroit
Un hôtel vraiment très bien . Situé à côté d’un poste de police, entre 2 stations de métro. La chambre est très petite, la pression de l’eau pas très forte.
Séjour de 2 nuits en août 2022
Réponse de front desk le 28 août 2022
merci pour votre avis, nous apprécions le temps que vous avez pris pour évaluer notre service, nous l'apprécions beaucoup, et travaillerons pour satisfaire vos besoins

10/10 Excellent

Kimberly

Séjour de 2 nuits en août 2022
Réponse de FD le 23 sept. 2022
Thank you for taking the time to share your feedback.

10/10 Excellent

Christian, Laval

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’est un endroit magnifique. Le service est excellent et l’hôtel est propre, très beau et très bien situé.
Séjour de 2 nuits en août 2022
Réponse de front desk le 9 sept. 2022
merci pour votre avis, nous continuons à travailler dur pour vous satisfaire

10/10 Excellent

dienabou

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très agréable et vraiment serviable. Ils ont recu avec soin et nous ont recommandé des endroits ou aller manger meme si il etait tard dans la nuit.
Séjour de 1 nuit en juillet 2022
Réponse de Guest Relation Management le 26 juil. 2022
Hi Dienabou, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations and that we were able to exceed your expectations. We would love to see you back on your next trip to the area!

10/10 Excellent

Milie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super bel hôtel , propre, rien à redire sauf un peu loin du centre de New York, 40 US taxi pour s’y rendre
Séjour de 2 nuits en juillet 2022
Réponse de Guest Relation Management le 22 juil. 2022
Hi Millie, We cannot thank you enough for giving us this rating and providing this feedback. We hope that you will return soon as it is our ongoing goal to surpass the expectations of our service and accommodations.

8/10 Bien

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’agent au comptoir était impatient ..😳 Très mauvaise attitude pour travailler avec le public. !!
Séjour de 1 nuit en juillet 2022

10/10 Excellent

François

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rapport qualité/prix très intéressant.
Séjour de 2 nuits en mai 2022
Réponse de Manager le 12 juin 2022
Hello François, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Yasser

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbly clean modern hotel with very helpful staff. Rooms are smallish but have very nice bathrooms and enjoy great views. Large elevators with little wait time. Copious breakfast included.
Séjour de 4 nuits en mai 2024
Réponse de Aadi & Team LVBH le 20 mai 2024
Dear Yasser,Thank you for taking the time to share your experience with us! We're delighted to hear that you found the beds comfortable and enjoyed our breakfast offerings. Your feedback is valuable to us, and we'll certainly take your suggestions into consideration to further improve our guest experience. We look forward to welcoming you back again soon!With Best Regards,

8/10 Bien

Yasser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alexis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice location, loved my room and will stay here again
Séjour de 1 nuit en mai 2024
Réponse de Aadi [LVBH] le 9 mai 2024
Dear Alexis,Thank you so much for visiting us and posting this review.We are glad you enjoyed your stay, and appreciated the service.It would be great to see you again soon.Until then, all the best!

10/10 Excellent

Cecil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Use this as a layover hotel enroute to JFK. Nice simple into the point along with affordable. Was able to go into Manhattan easily and enjoy the day before my redeye.
Séjour de 1 nuit en avril 2024
Réponse de Aadi [LVBH] le 3 mai 2024
Dear Cecil,Thank you for sharing your thoughts with regards to your recent stay.It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We cannot wait to host you again.Best Regards,

8/10 Bien

EDWARD

Séjour de 2 nuits en avril 2024

10/10 Excellent

Diamond

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had a booger on the wall but everything else was great. Me and my boyfriends go to “get away for the night” place!
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 24 avr. 2024
Dear Diamond,Thank you for your review! We're delighted to hear that you had an overall enjoyable stay with us. We apologize for the inconvenience, and we'll certainly work on improving that aspect with the management. We appreciate your feedback and hope to welcome you back soon for another pleasant stay.With Regards

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Aadi & Team LVBH le 24 avr. 2024
Dear Deborah,Thank you for taking the time out to leave a review! We are glad to hear that our service overall met your expectations and you had an enjoyable time at our hotel.We look forward to seeing you back again soon.With our best wishes we remain,

8/10 Bien

Bartolo

Voyage en famille
The initial staff upon arrival were friendly, and accompanying to our needs. The over night staff for not friendly, and were totally opposite. Location is stated in Expedia that it is 5min drive to Barclays, which is more like 15min. Will stay there again if available next time.
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 22 avr. 2024
Dears Bartolo,Thank you for your review! We're glad to hear you had a positive experience with our initial staff. We apologize for any inconvenience caused by the overnight staff and any discrepancies in the stated location. Your feedback will be used to improve our service. We hope to have the opportunity to welcome you back in the future for a better stay.With Regards,

10/10 Excellent

Beka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 21 avr. 2024
Dear Beka,We would like to thank you for sharing you impression on your recent stay at our hotel and your great ratings.It is great to learn you had a good experience.We are very much looking forward to hosting you again!Best wishes!

2/10 Horrible

luz

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY HERE!!! I usually check well for bed bugs but we had somewhere to be after checking in. we got back to the room late and my partner woke me up at 3am to tell me he thought he was seeing BUGS CRAWLING BY ME. turned on the lights and there clearly was an INFESTATION in the room. I took one in a cup to front desk and explained the situation and the worker cringed and said “thats disgusting” we got a new room that was seemingly okay but the actual MANAGER WAS NEVER AVAILABLE and we were only offered compensation for the one night we switched rooms. Mind you we had to carry all our things from the 5th to 2nd floor at 3am!! This is SO concerning considering the amount of family’s and CHILDREN i saw staying here. The most shocking part about this is that the room would have had to not be cleaned thoroughly for SO long for it to accumulate into the way we saw it. another big concern about this is the all the headboards in the room are made of wood, the floors are hardwood and the wallpaper was peeling everywhere. there are too many places for these things to hide, the place needs to replace all its wooden furniture and have a proper extermination done to get rid of this which I do not see them investing in given the way my situation was handled. there are many other cleaner hotels in the area with the good enough prices, no reason to stay here ever :/
Séjour de 4 nuits en mars 2024
Réponse de Aadi [LVBH] le 1 mai 2024
Dear Luz,We sincerely apologize for any inconvenience you encountered. However, we do not have 2nd floor rooms, and there seems to be a misunderstanding regarding your stay in some other hotels. Also we couldn't find any record of room changes in our system. We take cleanliness seriously and inspection is done thoroughly before assigning them to guests. If you have further concerns, please don't hesitate to reach out to us directly. Your feedback is valuable, and we take it seriously.With Regards,

6/10 Satisfaisant

Cindy

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Aesthetically pleasing and parking next door. Rooms are small and night front desk staff is rude
Séjour de 2 nuits en avril 2024
Réponse de Aadi & Team LVBH le 12 avr. 2024
Dear Cindy,We're truly sorry to hear about your experience. While we're glad you found our location convenient and our aesthetics pleasing, we're disappointed to learn of your encounter with our night front desk staff and the size of our rooms. Your feedback is invaluable, and we'll address these issues promptly to ensure every guest feels welcomed and comfortable during their stay. Please reach out to us directly so we can make things right for you.Thanking you!

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cute boutique hotel.
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 9 avr. 2024
Dear Nicole,Thank you for your review! We're glad to hear you had a wonderful experience with us and hope to welcome you back soon!With Regards,

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here during March Madness with my son. Staff was excellent and helpful. Close to Subway for all of our getting around. Lots of little restaurants within walking distance with great food.
Réponse de Aadi & Team LVBH le 9 avr. 2024
Dear John,Thank you for taking the time to provide us your feedback.Our goal is to provide every guest an outstanding experience. For this reason, we are delighted to hear that you enjoyed our property and services.We look forward to your return. Until then, all the best!Kind regards,

8/10 Bien

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and clean. Close to Barclay Center.
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 9 avr. 2024
Dear Kelly,Thank you for your feedback! We're glad you found our hotel nice and clean, and our proximity to Barclay Center convenient. We hope to see you again soon!With Regards,

8/10 Bien

Darrion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 5 avr. 2024
Dear Darrion,Thank you for your kind words! We're thrilled to hear that you had a beautiful stay and found our hotel amazing. We hope to welcome you back for another wonderful experience.With Best Regards,

8/10 Bien

Robert Collin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely accommodating staff, nicely designed property, excellent breakfast.
Séjour de 3 nuits en mars 2024
Réponse de Aadi & Team LVBH le 3 avr. 2024
Dear Robert,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us.We look forward to seeing you!Yours faithfully,

6/10 Satisfaisant

Bela

Séjour de 1 nuit en avril 2024
Réponse de Aadi & Team LVBH le 22 avr. 2024
Dear Bela,Thank you very much for choosing Liberty View Brooklyn Hotel and for sharing your feedback.As we strongly believe that guests come first, it is truly saddening to find read this, we failed to provide the best service and for that we wish to profusely apologize.We have passed your concerns to the general management for an appropriate follow up and apply the right measures.Best Regards,

6/10 Satisfaisant

Isabelle

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This hotel has no personality but it is clean staff is friendly practical to get to NYC by R train . Neighborhood is not exciting although close by other area of BK that are more fun . So a convenient place to stay just overpriced by the time u add taxes and etc …
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 30 mars 2024
Dear Isabella,Thank you for choosing to stay with us. We appreciate your feedback. Please note that New York State imposes taxes on accommodations. We're glad to hear you found our hotel clean with friendly staff. We hope to have the opportunity to welcome you back in the future.Thank you!

10/10 Excellent

Shenika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 1 avr. 2024
Dear Shenika,Thank you for your great review.We are really glad to learn that you enjoyed your experience during your stay at our Hotel Liberty View Brooklyn.We would be delighted to welcome you back in a near occasion.Have a lovely day,

10/10 Excellent

Billy

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great very modern hotel. I had a great view of Manhattan and the Statue of Liberty. Nice room. Nice rainfall shower. Close the the Brooklyn Cruise Port so a great pre cruise hotel.
Séjour de 3 nuits en mars 2024
Réponse de Aadi & Team LVBH le 27 mars 2024
Dear Billy,Thank you for sharing your positive experience and a wonderful feedback! We're delighted you enjoyed our modern amenities, stunning views, and convenient location near the Brooklyn Cruise Port. We look forward to welcoming you back in the future!With Regards,

6/10 Satisfaisant

Meghan

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté et personnel et service
The hotel states that there is valet parking available but no one was ever at the stations. The paint job in the room was horrendous and the shower head was leaking when we entered the room.
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 25 mars 2024
Dear Meghan,Thank you for your review and feedback for your stay. We apologize for the inconvenience you experienced during your stay. While parking is managed separately, we'll address this with the parking management to ensure smoother check-ins in the future. We're also sorry to hear about the issues with the paint and the shower head in your room. Your feedback is valuable, and we'll work to rectify these issues promptly. Thank you for bringing this to our attention.We appreciate your understanding and hope to better serve you in the future.With Regards,

10/10 Excellent

denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 23 mars 2024
Dear Denise,Thank you for your wonderful review.We are delighted that everything has exceeded your expectations during your stay at the Hotel Liberty View Brooklyn.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regards

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don’t have hot water in the shower in the morning. Clean , fruendly and quite.
Séjour de 1 nuit en mars 2024
Réponse de Aadi & Team LVBH le 22 mars 2024
Dear Joseph,Thank you very much for staying with us.We are very sorry to read about the negative aspects, they do not reflect the standard of our service, which our guests deserve.We profusely apologize, and it will be addressed. Also we highly suggest you to notify our front desk agent or staff about any issues in future so we can address it promptly. We look forward to welcoming you back soon!Best Regards,