Hôtel près de Norris Lake, Snellville, Snellville

« I had an awful stay at this property and strongly advise anyone against booking here. First, I was double-charged for my reservation and have had to deal with the headache of resolving their billing errors. To make matters worse, the room was unacceptable the toilet was clogged and completely unusable. When I reported this to the front desk, the reception staff was incredibly rude, dismissive, and unhelpful. Their only solution was to offer a room transfer to a room that didn't even have a TV....

« Tout est impeccable très propre bien situé déjeuner ok Personnel très présent à l’écoute de nos demandes. Je le recommande »

« 1. The room was exceptionally clean. Well maintained facilities. 2.We were not told the breakfast hours on check in. When I went to check on Breakfast at 9:00AM, the unpleasant cook said that the breakfast was over and no more service was available. The cook was not professional . She was very displeased that I inquired about the breakfast. I don’t think paying customers should be treated that way. . I gave no idea if the food was acceptable or not. 3. The heat was easily adjustable and the...

« Nice clean room and property. However mattress too firm and pillows too soft. Did not sleep well. »

« why can't all $158 (all in) a night hotels follow this model, note for note. regular fridge/freeze a major plus for travelers, kitchen sink nice if you want to wash up some fruit for your next leg. I picked this based on how new it was, not price, and will stay here (and this chain) again. QR code for tips should be standard. »

« J'avais une réservation pour 13 nuits. Je n'ai pas pu me présenter la première nuit car j'étais tombé en panne sur la route. Personne de l'hôtel ou d'Expedia ma téléphoner. Je me suis présenter le 2e soir pour prendre possession de ma chambre. J'étais conscient que j'allais perdre la première nuit étant donné que j'avais déjà tout payé a l'avance et que c'étais pas remboursable. Alors une fois rendu sur place le 2e soir, on a refusé de me donner une chambre par prétexte que je ne m'étais pas...

« Great location A Little noisy due to the highway beside »

« Wet friendly and hospitable. »

« Was charged different price from what was quoted and hotel didn’t provide receipt called back and ask if receipt could be emailed it’s now 2 days later and still no receipt. How many times do I need to call??? Staff was friendly and nice. »

« Very clean, smelled good, friendly staff. Decent food. Always a plus when traveling. »

« Clean rooms. Close to Stone Mountain Park and Emory Medical Center When I asked for regular coffee I was told I could come to the free breakfast, despite having a kuerig in the room, and decaf for it. The WiFi was not working in the rooms. I was told a technician was coming to fix it the next morning. Wi-Fi still didn’t work the next day after I came home from my meetings. There is a large amount of road noise, and the only day I could sleep late, the landscapers arrived at 8am. »

« A notre arrivé (21h00) notre chambre n’était pas prête et ne pouvions pas avoir notre chambre RÉSERVÉ ET PAYÉ D’AVANCE… soit une chambre deluxe avec lit KING. Seul des chambres avec 2 lits queen étaient disponibles. Leurs excuses étaient qu’il y avait eue 300 checkouts cette journée là et que le personnel n’avaient pas eue le temps de nettoyer toutes les chambres… nous sommes arrivés quand même tard (21h00) et je ne comprends pas qu’ils ne se soient pas efforcés de préparé les chambres...

« Everyone at the hotel was kind and just over all welcoming. I would recommend this place. »

« Hôtel OK pour une nuit. Propreté et service limités. »