Chambre Deluxe, 1 très grand lit, fumeur, bain à remous

Avis sur Motel 6 North Little Rock, AR

2 out of 5
Motel 6 North Little Rock, AR
400 W 29th St, North Little Rock, AR

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 76 avis sur 149." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 149." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 149." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 149." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 149." "

7,8/10

Propreté

8,2/10

Personnel et service

6,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

AJ

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, it wasn’t a bad stay
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Guest,Thank you for sharing your feedback! We're glad to hear that your overall stay was satisfactory. If there are any specific areas where we can improve and make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Bien

Sandra K

Les points forts : Propreté
Staff was considerate 😊
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that our staff made your stay enjoyable. We hope to welcome you back soon for another wonderful experience! Sincerely, Hotel Manager

6/10 Satisfaisant

Bridget

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The room was very clean. It had a stuffy smell. The staff was very nice.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found the room clean and the staff nice. We apologize for the stuffy smell, and we will address this to ensure a more pleasant experience for our guests in the future. We hope to have the opportunity to welcome you back for a better stay.Sincerely, Hotel Manager

10/10 Excellent

Lauren

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Def your basic bargain priced hotel room. Some painting and bathroom remodeling has been done but there’s paint splatter literally everywhere and on everything. Kinda tacky. :(
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Guest,Thank you for your feedback. We're glad you found our hotel to be a good value. We apologize for any inconvenience caused by the paint splatter in your room. Your comments will be addressed to ensure improvements are made. If you have any further concerns or if there's anything we can do to enhance your next stay.Sincerely, Hotel Manager

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Guest,Thank you for your positive rating! We're glad to hear that you had a good experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Darshik

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

JOSE

??
Séjour de 4 nuits en avril 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Guest,Thank you for your rating. We're glad you had a positive experience during your stay. If you have any feedback or suggestions, please feel free to share. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Carol

Voyage en famille
Les points forts : Personnel et service
Good basic motel. Pros: Clean, quiet. Cons: Bed was hard as a rock, towels have seen better days. Smelled weed as soon as we returned to the hotel which is common everywhere but it stinks.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Guest,Thank you for your feedback. We're glad you found our motel clean and quiet. We apologize for any inconvenience with the firmness of the bed and the condition of the towels. Regarding the odor issue, we take this seriously and will address it promptly. We appreciate your honesty and hope to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Horrible

Xavier

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not good
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 20 avr. 2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. If there are specific concerns or issues you'd like to address, please feel free to reach out to us directly. Your feedback is valuable, and we'd like the opportunity to address any issues and improve for future guests.Sincerely, Hotel Manager

8/10 Bien

Debbie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
We ended up in a smoking room which was ok but the bathroom floor was dirty, it had ashes and something else on the floor
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered in your room. This does not meet our standards, and we will address it promptly with our housekeeping team to ensure that such incidents are not repeated. Your comfort is important to us, and we appreciate your understanding. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager

8/10 Bien

Shemuwel

Les points forts : Personnel et service
Nothing
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Guest,Thank you for your feedback. If there are any specific aspects of your stay that you feel could have been better, please don't hesitate to let us know. Your satisfaction is important to us, and we value your input as we strive to continuously improve our services. We hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

4/10 Médiocre

Debra

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reserved a non-smoking room. We were given a smoking room that reeked. I called the front desk and they told us they had no more non smoking rooms. But we had a reservation for one. Not sure why they gave it away. Spent the night fighting asthma. Good thing I travel with an epi pen and other meds.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Guest,We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we were unable to meet your expectations in this regard. Your feedback is invaluable, and we will address the issues you've raised with our team to prevent similar occurrences in the future. We understand the seriousness of your situation and apologize for any health concerns it may have caused. Please contact us directly to discuss your experience further, and we hope to have the opportunity to make it right.Sincerely, Hotel Manager

10/10 Excellent

Lorna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff respect your privacy
Séjour de 4 nuits en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience with our staff and that your privacy was respected during your stay. Providing excellent service and ensuring our guests feel comfortable are top priorities for us. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Horrible

Jonathan Brady

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty as hell. Walked into our room to find a sizeable cockroach wriggling on its back. Every room is a smoking room so upon opening the door you will be greeted with the pungent stench of cigarette smoke. Literally made my eyes water. The bed was full of dirt/sand on one side, perhaps it fell down from the crack in the ceiling. Sheets were full of cigarette burn holes and the pillows had red marks on them that I'm hoping was lipstick.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Dear Guest,We sincerely apologize for the unacceptable conditions you encountered during your stay. Your feedback is concerning, and we're addressing these issues promptly to ensure they're rectified. We're committed to providing a comfortable and enjoyable stay for all our guests and regret any inconvenience caused. Please give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

2/10 Horrible

Natasha

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room itself was dirty. There were hair left in the sinks, in the tub, and on the courners. The chair had mud and grass on it. One bed had stained blankets and the room looked unswept/mopped. One the the most dirty rooms I've stayed in. Also@ there were roaches. We killed 2 in the room.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Dear Guest,We sincerely apologize for the unacceptable cleanliness and pest issues you encountered during your stay. Your feedback is deeply concerning, and it does not reflect the standards we strive to uphold. We take such matters seriously and will address them immediately with our housekeeping and pest control teams to ensure such incidents do not recur. We understand your disappointment and regret any inconvenience caused. Please know that your comments will be used to improve our services and facilities. We appreciate your feedback and hope to have the opportunity to restore your trust in us during future visits.Sincerely, Hotel Manager

10/10 Excellent

Ronald

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that stood out to you or any suggestions you have for us, please feel free to share. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Kelly

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
I like the shampoo and shower gel dispensers.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 30 mars 2024
Dear Guest,Thank you for your perfect rating and feedback! We're delighted to hear that you liked our shampoo and shower gel dispensers. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Brennon

Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay. Wouldn’t expect such a nice place for so little cost compared to other places. Would definitely recommend.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Dear Guest,Thank you for your wonderful review and perfect rating! We're thrilled to hear that you had an awesome experience during your stay with us. Providing great value and exceptional service is what we aim for, and we're delighted that we exceeded your expectations. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

samantha, Diamond

Voyage en couple
There had been some renovations done, but overall it could've been more clean. Didn't feel like we got good value for the price we paid for a "nicer room". Tvs, hottub, fridge and microwave all worked. Towels were clean, but sheets and pillow cases had burn holes and stains. Staff was friendly.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our amenities functional and our staff friendly. However, we apologize for falling short of your expectations regarding cleanliness and the condition of the linens. Your comments are important to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Ruth, Weiner

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Cost was relatively low.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Guest,Thank you for your feedback. We're glad you found our pricing competitive. If there's anything specific we could improve upon to enhance your experience next time, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 1 mars 2024
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

6/10 Satisfaisant

Janel

Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your recent stay did not fully meet your expectations. Your satisfaction is important to us, and we would like to learn more about any specific issues or concerns you may have encountered during your stay so that we can address them accordingly. Please feel free to reach out to us directly to discuss your feedback further. Sincerely, Hotel Manager

6/10 Satisfaisant

Tearah

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Overall good stay. Very noisy, walls are very thin.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 24 févr. 2024
Dear Guest,Thank you for your feedback on your recent stay with us. While we're pleased to hear that you had an overall good experience, we apologize for any inconvenience caused by noise from thin walls. Please rest assured that we will look into ways to address this issue to ensure a more peaceful environment for our guests in the future.Sincerely, Hotel Manager

10/10 Excellent

Victoria

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It could’ve been in a more decent area but overall was decent for the price
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 23 févr. 2024
Dear Guest,Thank you for your feedback. We're glad you found value in your stay. We understand the importance of location and will take your comments into consideration as we strive to improve. We hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Deborah June

Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Guest,Thank you for your wonderful 5-star review! We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Crystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Good place gone bad
Everything was great except my upstairs neighbor. Fighting all night and morning with guys
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found everything else great during your stay. However, we apologize for the disturbance caused by your upstairs neighbor. Please rest assured that we take such matters seriously, and we will address this issue to ensure a more peaceful environment for all our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

4/10 Médiocre

Misty

Les points forts : Personnel et service
Les points faibles : Propreté
Room 213-The door to the room has obviously kicked in and has only been patched back together. Its secure just doesn't look like it. TV remote doesn't work, went to the front desk to get another one and this remote doesn't work either. Bathroom light doesn't work, telephone in room doesn't work, killed 3 roaches so far. Then when I was getting ready to lay down for bed, I pulled the bed covers back and there was an adult bedbug (Dead) and a baby bedroom (Alive). I pulled everything off the bed and of course I found more. Because it was so late (Around 4:30am) I literally slept in the wooden chair with my feet propped up on the table under the TV. Friday morning when i left to go to work housekeeping came to clean but when I came back in later that night there was no sheets, blankets, pillows and tv remote was gone. I went to the front office and was moved to another room, Room 212. Saturday afteenoon I left but when I came back people in room 213 was yelling and physically fighting with each other. I called the front office security came up. Things were quiet but again it started again and I called again security came up this time police were called. As the female was being told to leave she was yelling, "Thanks for getting me kicked out!" BUT later on the yelling and fighting started again all the way up to 8 something Sunday morning. So my usual 3 days that I stay every 2 weeks was not pleasant to say the least I have never had problems with this location.
Séjour de 3 nuits en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,We are deeply sorry for the multiple issues you encountered during your recent stay. Your experience is unacceptable and does not reflect the standards we aim to uphold. We sincerely apologize for the cleanliness and maintenance issues in your initial room and the inconvenience of having to switch rooms multiple times. Additionally, we regret the disturbance caused by other guests and the lack of swift resolution. We assure you that we take your feedback seriously, and we will address these issues with our team to prevent similar occurrences in the future.Sincerely, Hotel Manager

4/10 Médiocre

Todd

Les points faibles : Infrastructures et conditions de l’hébergement
Check-in went smoothly, but this hotel is more rough in condition and neighborhood than the photos suggest.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your check-in process was smooth. We apologize for any discrepancy between the online photos and the actual condition of our hotel and its surroundings. Your comments are valuable, and we will work to ensure that our online representation accurately reflects the reality of our property.Sincerely, Hotel Manager

8/10 Bien

Rafael Edgardo Pacheco

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a pleasant experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Brandy

Voyage en famille
The cleaning staff could def step up their game! It was clear they only did the bare minimum. The tv wouldnt even go loud enough to hear it over all the outside noise.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 15 févr. 2024
Dear Guest,We apologize for any inconvenience you experienced during your stay. Rest assured, we will address the concerns you raised with our cleaning staff to ensure a higher standard of cleanliness. Additionally, we will investigate the TV volume and outside noise issues to improve the overall guest experience. Your feedback is invaluable to us, and we hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Horrible

Teresa

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Cheap Crappy place
If you like seeing the police in plain clothes and uniform this is your place. This was not a great place to stay. Loud , shady and not a place that spoke safe.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 13 févr. 2024
Dear Guest,We apologize for the experience you had during your stay. The safety and comfort of our guests are our top priorities, and we take your feedback seriously. We will address your concerns with our team to ensure improvements are made. If you would like to discuss your experience further, please feel free to contact us directly. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Bien

Mirna Elizabeth Ochoa

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 12 févr. 2024
Dear Guest,Thank you for your review. We're glad to hear that you had a positive experience overall. If there are any areas where you feel we could improve to earn that extra star next time, please let us know. Your feedback is valuable to us, and we hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

LaTasha

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 10 févr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything specific you particularly enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Nga

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Affordable and clean
Séjour de 7 nuits en janvier 2024
Réponse de Hotel Manager le 7 févr. 2024
Dear Guest,Thank you for your fantastic 5-star review! We're delighted to hear that you found our accommodations affordable and clean. Providing a comfortable and clean environment for our guests is our priority, and we're thrilled to know we succeeded during your stay. We hope to welcome you back soon.Sincerely, Hotel Manager

10/10 Excellent

Jeff

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best Motel 6
Best motel 6 I have ever been to. Well taken care of, the lady in the front was real nice and cleaning service was excellent. Would recommend.
Séjour de 3 nuits en février 2024
Réponse de Hotel Manager le 6 févr. 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at our Motel 6. It's great to know that our staff provided excellent service and that you found the property well taken care of. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

savannah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Dear Guest, Thank you for your 5-star rating on E le 5 févr. 2024
Dear Guest,Thank you for your 5-star rating on Expedia! We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your support and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Marlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful place
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 1 févr. 2024
Thank you for your positive review and perfect rating. We are thrilled to hear that you found our place wonderful. Your feedback is truly appreciated, and we look forward to welcoming you back for another delightful stay.

10/10 Excellent

KVetta

Voyage avec des animaux de compagnie, Voyage d’affaires
I am a X-ray traveler from Texas. I stayed there 2 weeks with my dog while waiting for my apartment. I felt safe, the cleaning staff was so friendly, and the location was close to my facility and stores. They were also very accommodating to my husband when he came to visit. Thank you!
Séjour de 9 nuits en janvier 2024
Réponse de Hotel Manager le 27 janv. 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you felt safe during your two-week stay and that our cleaning staff, location, and accommodations were to your satisfaction. It's great to know that we could contribute positively to your experience. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Nivram

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this place great
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 27 janv. 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you loved your experience at our hotel. If there are any specific highlights or aspects you'd like to share, we'd love to hear them. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Jason

Les points forts : Propreté
Réponse de Hotel Manager le 27 janv. 2024
Dear Guest,Thank you for your positive rating! We appreciate your feedback. If there are any specific highlights or aspects you'd like to share, we'd love to hear them. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Michael

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Room looks nice on pictures but you can tell that they didn’t even clean the floors in the room. Feels like I need to start cleaning everything. Even found broken glass on the floor that my dog almost got into. Location seems king of sketch but guess it’s close to the highway. Heat works and the tv works, so guess it’s not all bad for a night. 50 bucks doesn’t go as far as it used to.
Réponse de Hotel Manager le 22 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your honest review. We apologize for the cleanliness issues you encountered, particularly the broken glass. This is not the standard we aim to maintain, and we will address these concerns with our housekeeping team to ensure improvements. It's good to know that the essential amenities like heat and the TV were functional. We understand your perspective on value, and we appreciate your comments. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Kris

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 18 janv. 2024
Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are delighted to know that you had a great experience during your stay.If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Kindra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 17 janv. 2024
Dear Guest,Thank you for the 5-star rating on Expedia! We are delighted to hear that you had a positive experience during your stay. If there are any specific aspects you enjoyed or suggestions for improvement, please feel free to share. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

8/10 Bien

Brad

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback on Hotels.com. We appreciate your input, and we'd love to learn more about your experience. Your comments are valuable to us, and we hope to have the opportunity to better meet your expectations in the future. If you have any further comments or suggestions, please don't hesitate to reach out.Sincerely, Hotel Manager

10/10 Excellent

Nicholas

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 29 janv. 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating on Expedia! We appreciate your positive feedback. If you have any specific comments or suggestions to share, we'd love to hear them. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager

10/10 Excellent

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beds were really comfy. Clean room. Hot water lasted for 3 of us to shower. Clean room. Easy access to freeway. Wonderful staff.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the comfy beds, clean room, ample hot water, and the convenience of easy access to the freeway. It's also heartening to know that our staff contributed to a positive experience. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for sharing your rating on Hotels.com. We appreciate your feedback, and we're interested in learning more about your experience. Your comments are valuable to us, and we hope to have the opportunity to better meet your expectations in the future. If you have any further comments or suggestions, please don't hesitate to reach out.Sincerely, Hotel Manager

8/10 Bien

Naquila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for sharing your rating on Hotels.com. We appreciate your feedback, and we're pleased to see that you had a positive experience overall. If there are specific areas where we excelled or aspects where we can improve, please feel free to provide additional details. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

8/10 Bien

Shawntea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for sharing your rating on Hotels.com. We appreciate your feedback, and we're interested in learning more about your experience. Your comments are valuable to us, and we hope to have the opportunity to better meet your expectations in the future. If you have any further comments or suggestions, please don't hesitate to reach out.Sincerely, Hotel Manager

6/10 Satisfaisant

Wade

Les points faibles : Propreté et personnel et service
Modern appliances, but not clean.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 1 janv. 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your comments about the modern appliances but regret to hear that the cleanliness did not meet your expectations. Your feedback is crucial, and we will address this issue to ensure a more satisfying experience for our guests in the future. If there are specific areas or aspects you'd like to highlight for improvement, please feel free to provide additional details. We value your input and hope to have the opportunity to enhance your satisfaction during any future stay.Sincerely, Hotel Manager