8/10 Bien
Amy D., Chesapeake, VA
4 juin 2025
Almost-Perfect Vacation Spot
We had a great stay overall, but there were a few issues when we arrived that seemed to be leftover from the previous guests. Numerous trash bags were piled around the full bins near the front door, clean dishes were still in the dishwasher, and some opened/unsealed food was left in the cabinets. The pool also had some glitter and dirt, plus random dice floating around. The rest of the house (bathrooms, bedrooms, linens, etc) was perfect and well-cleaned.That said, Vacasa responded quickly when I reached out, even over the holiday weekend. They sent someone the next day to handle the trash and followed up with a pool cleaner (though we had already run the robot ourselves). We had a couple of minor maintenance things during our stay, including one outside door lock we couldn’t figure out and a flickering shower light, but nothing that got in the way of our trip.The house itself is lovely; spacious, a very open design, and in a great neighborhood close to the beach. (All hardwood floors, so if you have foot or body pain issues, bring shoes!) The master bath felt like something out of Mt Olympus (the WINDOW!), the courtyard is peaceful, and the pool was my favorite part of the stay. We loved the billiards table in the foyer, and both of us were envious of the restaurant-grade appliances in the kitchen. Also, our dog loved it!If they tighten up the cleaning process (they sent a follow-up survey, so it seems they’re on it), this place will be absolutely amazing.
Amy D.
Séjour de 4 nuits en mai 2025