6/10 Satisfaisant
Mikel T.
11 sept. 2024
Great views , not such a good house
Breathtaking views
Excellent air conditioning
Cleaning: nobody cleaned under the beds. Cushions at the kitchen had stains
Lack of maintenance: really awkward drawers, dirty windows, some doors didn't open and close easily and the outside door lock was really hard
No Reception: the check in was until21:00 but they said that they couldn't come to show the house later than 20:00. We told them that we would get to the property at 20:30 ,but they left the keys and called but nobody went.
Stairs: there are MORE than 60.
Small tables: no tables for 8 people
The lock was really hard and the key broke in it. They accused us to have broken it, when they knew it wasn't working properly. What's more, when they put the new lock, opening this new one, was a biiig difference, because the new one was working properly. Finally they didn't charge us, but they made us feel as if we were lying, when it was a matter of an old lock. Very unpleasant.
Swimming pool: the second day the engine stopped cleaning, so the swimming pool got full of mosquitos an earth that the wind carried, We called and even though the boy (Andrea) came he didn't tell us anything. When we saw that the water was getting dirtier, we wrote to him and he answered us in italian (we speak spanish, and we couldn't understand it properly) and in spite of telling him that we couldn't understand the message, he didn't explain it in Spanish (and he could speak it). Couldn't use it.
Lack of maintenance for which you can be acused!
Mikel T.
Séjour de 8 nuits en août 2024