This was such a great property for family!! The condo was clean, the beds were comfortable, the outdoor furniture was comfortable and sturdy, the kitchen was well stocked, the check in and out was easy, the balcony is large, the layout is perfect for family with kids, I really could go on and on about how amazing this place is!! We had no issues at all, so we never had to contact the property owners, I did have a few questions about what was available in the condo before we left and the property manager was quick and friendly with a reply. The ice maker in the freezer takes forever to make ice, but the building sells ice out of a machine on the first floor so that was not a big issue to us. The outdoor pool and kid pool were fantastic and never too full even though it was a super busy week, and the indoor pool was a great reprieve when my kids didn't want to apply any more sunscreen. The beach is so close, an easy walk, even for my mom who just had a knee replacement 2 months ago. The beach chair set up people are a great addition, it is pricey, but well worth it. They worked with us on what days we wanted and where we wanted to be, didn't want first row closest to the ocean due to having a 1 year old and a 3 year old who were both scared of the ocean. All in all it was a great trip and we will be back to stay at this condo. This was our second time staying at Windward Point and we much preferred this condo due to the more comfortable beds and cleanliness factor.