The house from the outside looked fantastic. We got inside and there was some stuff that was off, like only one towel per person (we went out and bought extra), the bedroom with twin beds downstairs had dirty clothes stuffed behind the dresser. (Female - I have 5 boys). We did not use anything, we brought or bought everything needed. We did have an incident our last full day where a raccoon fell through the screen of the pool area and was stuck there, took up a good portion of our day waiting on animal control. The downstairs king bedroom was by far the hottest room in the house. I did not bother with contacting host besides the raccoon incident due to the fact it took an hour plus for a response. Sometimes I had to go directly through VRBO to get the host. The house was beautiful, but maybe some new cleaners and more urgency for guests would have made us want to stay again. My family also loves leaving unopened handsoaps, food, waters etc (never had an issue at any other VRBO) here you can not leave stuff or they will charge a fee. Personally just not a place we will stay as a large family again. BIG BEWARE the resort pass I bought and was only able to use once as if they get to capacity they turn you away or you can just wait until people leave. A complete waste of almost 40. If you don't get there when it opens you probably will not be able to use those amenities.