I first want to start with the positives. The house is as advertised. It was spacious and clean. We really enjoyed the first floor as it was a great place for the family to gather. A nice feature is that it has two refrigerators. Upon arrival, we did note there was a hole in the wall in one of the bedrooms and immediately reported it along with a picture of the hole. There were a couple of challenges but we overcame them. First, the towels were small and thin so we went to COSTCO and bought bath towels for the family. Second, Parking is really a challenge. For a house with 12 bedrooms, we had multiple people with cars (we were all from out of town and rented cars). While there is a garage, it is used as a game room. The overflow space was filled so family members who were staying elsewhere came one night and parked in what they thought was a legitimate space. Two cars were towed. The security guard was quite rude and would not share where the towing place was. It should be noted that the tow trucks are perusing the area and we saw several cars towed. The next day we asked the security guard (who was different) about where to park legally as there was difficulty the day before. He was very helpful but it should be noted that one car had to park outside of the housing complex because there was no space inside. Overall, we were pleased with the accommodations. We were there for a family funeral so it was a wonderful space for family to gather and share memories.