When approaching the property, there was a lot of construction that we were not made aware of prior. Lots of dust, and debris affected allergies and created a very dusty environment.
The house was decorated nicely, but there was NOTHING amenity-wise. One pod for dishwasher, 1/2 roll of paper towels, a half-used roll of toilet paper in each bathroom. At least give us our own fresh rolls. The bath towels were soo thin and cheap. Plus, no pool towels as they stated the house would have, so we had to purchase our own. I reached out to the management company on the computer screen they have in the house, and I received a text that someone would be in touch - I never heard back from anyone.
The worst and most frustrating part was at 11 pm the house next door (they are attached so you can hear everything) was having a loud party. I tried calling the security number they provided on the screen and security informed me that they no longer work for that development and I had to call the local police. 2 hours later, yes, it took 2 hours, the music finally stopped. I don't blame the management for the noise, but I do for the lack of correct information they provided. Plus the house is so cheaply built, that you can hear the upstairs people walking. Plus the houses are back up to each other so when you are outside in the backyard, you are literally looking into someone else's house.
We have stayed in many VRBOs and never have we had this lack of communication before. What was described in what the house featured was misrepresented. We would not stay on this property again nor with the management company.