2/10 Horrible
Megan W.
27 août 2023
Les points faibles : Propreté
Disappointed
After seeing the other review and complaints (especially about the cockroaches), I contacted the property manager and was informed that all of the problems were taken care of right away. I saw this review about 2 weeks before my trip and after having it booked since January 2023. About an hour after arriving, we saw the first of many cockroaches during our stay. Mostly smaller cockroaches, but saw 2 that were about 2 inches in length upstairs. Very limited communication from the property manager about my concerns. They came and spayed once with a basic spray for household bugs. The largest amount of cockroaches were found in the kitchen (by the garbage can, all over the counters, backsplash, in the toaster, on the cabinets, etc.). They were also found in bathrooms and bedrooms. The carpet and baseboards throughout the house were very dirty. The air filters were also very dirty and caked in dust. We had no level of comfort during our stay and had everything sealed in suitcases and containers the whole stay. Despite all the precautions we took (including throwing out our suitcases when we got home), we found several cockroaches in our home after returning. Just found another one this morning and it's been 4 weeks since we checked out of this house. We have never seen a cockroach in our lives until staying at this property. The property manager stopped communicating with me and continues to ignore my messages and calls. This was our first and last Vrbo stay.
Megan W.
Séjour de 11 nuits en juillet 2023