2/10
The absolute worst!!!! Doesnât look anything like the pictures! We have an ongoing dispute about the property and we were offered a petty amount of money to make up for our concerns. 80% of our group moved out of the property after the first night and spent 1000âs on hotels. The pool was dirty and unhygienic a massive health and safety concern and not useable. The oven was uncleaned and not able to be used. There was lots of hair in the shower drains, mould on the walls and ceiling's, broken doors, broken pool guards, broken blinds. NOVA made no attempt to resolve any issues and their customer service team are rude. They will reply with âwe are doing our best to sort thisâ and nothing comes of it. We are now in awaiting our credit card company to issue a chargeback before we further pursue legal options. Whatever you do - DONâT BOOK! We were a group of 8 Mothers and their 8 World Champion daughters looking to celebrate after winning the Dance World Championships and this completely ruined that accomplished. DREADFUL!!!!
Architects D.
Séjour de 5 nuits en avril 2025