2/10 – Ungenügend
Marline G.
12. Nov. 2024
Verbesserungswürdig: Sauberkeit
Horrible experience
When we arrived there were people already renting the property. This was double booked through different sites. The host never responded even weeks prior to our arrival when we had questions. The night we got there to check in we were left stranded at 1 am with 5 people. We had to rent a hotel room and then the next day after spending hours upon hours on the phone they offered us a property that was almost 30 min in the opposite direction of where we were attending our event and had already paid thousands of dollars for private transportation and tickets to a festival. When I asked for something closer they just cancelled our reservation and said we would get a refund in 15 days. We then had to scramble to find another hotel. The property itself is located in a ver questionable area, the pool is dirty and looks like there is grime all along the bottom surface of the pool and steps. Beware of renting from this host. The VRBO site itself has confirmed they would send us our money back but whoever is in charge of this property had to have known that this was being rented to another group for an entire week. I should’ve known better when they failed to reply to my multiple private messages and calls a month before our trip.
Marline G.
Aufenthalt von 4 Nächten im November 2024