First off let me say communication with Quang was amazing. Every message/call was answered very promptly. Quang did everything on his part to make sure our stay went well.
So my family and I stayed for 14 days and it went well. The location was great right off of W Irlo Bronson Hwy which was close to literally everything you could probably want or need. Restaurants, gas, pharmacy, target, walmart and supermarket. That was a huge plus. The unit size was a tad smaller than I was expecting but it provided the right amount of space for my family. The unit came equipped with washer an dryer which helped greatly to keep up with laundry.
On a few of the rainy days during our stay it was nice to sit back and watch movies, the surround sound was a nice touch. The kitchen was easy to work around in. Would recommend a few more pieces of kitchen utensils to be perfect. I did enjoy the mickey pancake maker👍 as did my family.
Only able to use the hot tub once during the stay but it worked like it was supposed to. Indicator dial was a little tricky at first but after some adjusting we were able to get the water temp just right.
We spent a considerable amount of time at the pool and that was very nice. Two pools that allowed us to catch some sun and cool off. The gym was nice as well and the arcade area was not available during our stay.
As I mentioned earlier Quang had great communication and we found this through a couple of little issues that he was willing to make right as soon as I mentioned. One area was cleanliness. Anytime I stayed anywhere the first thing that sticks out to me is how clean the unit is. There were some areas that weren't up to par which could have been the cleaning team missing or forgetting. We communicated to Quang right away and was willing to send a cleaning team at 9pm but we agreed on an alternative. The second item was a small water leak that again we communicated to Quang and someone was there to fix it that day. Sometimes having an issue allows you to see how much a person cares. I definitely feel he cared and wanted to make sure our stay went well. We appreciate that.
Overall our stay went like it was supposed to. We felt like we were in a safe, comfortable area, had good communication throughout. An area of improvement can definitely be a better cleaning team, and maybe a tad less per night but overall 👍👍. Thank you for allowing us to stay in your unit.