The upstairs A/C did not work as well as the oven, numerous vertical panels were missing allowing anyone to see in, not all the names of drivers listed the pool area was not clean and one of my guess fell from 2 black chairs that was unstable. It took numerous calls and text, the manager was rude stated an A/C tech would come which he never a rudely told me the house was clean and the stove worked properly and hung up on me. Iâbe stayed at VRBO properties numerous times and never experienced such rude behavior. I will never stay at any property if this lady manages the property.
Very, very spacious! The pictures don't do the property justice. We had plenty of soom to spread out and enjoy the property, and the pool/hot tub was definitely enjoyed by everyone!
Upon check-in at the front desk, we were told we werenât on the guest list, so I had to contact the property manager to get added. When we arrived at the house, the hot tub was freezing cold. I called the property owner, and she explained that she had previously asked if we wanted the pool heater turned on, and I had declinedâwhich is true. However, she never clarified that the pool and hot tub share the same heater. If she had, I wouldâve paid the extra fee. Her message only referenced the pool, with no mention of the hot tub.When I asked if someone could turn the heater on, she responded with attitude, saying it would take several days to warm up and that she didnât want a bad review. Wellâhere we are.The check-in issue continued for two days, despite me contacting her multiple times. The front gate kept insisting we werenât on the list.On top of that, when we arrived at the house, there were several large bags of garbage left out front from the previous guests. The next morning, we found raccoons tearing through the trash.The house itself was nice and fairly clean, but overall, the property is poorly managed. I would not recommend staying here
Property met our needs however felt it couldâve been cleaner ie couple of bathrooms hadnât been hoovered out.Overall we were very happy with the property and its location.
House was good, a couple broken door knobs around the house when we first checked in but everything else was great. House was very clean and organized well.
Our Disney Adventure to celebrate Veterans Day and Christmas all at once with my soldier granddaughter was made very enjoyable by the drama free stay at this beautiful property đđșđžđ
We booked a villa at Solterra resort as the resort looked to have great facilities and we were not disappointed . The villa is beautiful and very well appointed with beautiful decor. All rooms had been well thought out and met all our needs. The outside space with a south facing terrace gave us lovely evenings to chill as we watched the sun setting. It is quite a drive to the parks esp universal and during bad traffic this was quite a long ride but we thought it was worth the drive for what we were coming home to each evening.
Would definitely recommend and will book again on our return.
It was a great property - huge square footage but it wasnât very clean. Many of the sheets had to be rewashed and frankly should just be changed altogether. Overall, it was a good stay due to the memories but cleanliness in rentals are vital.
The house is amazing, plenty of space for everyone. The kitchen has everything you need for cooking a meal, plenty of utensils, plates, cups and pots/pans.
The neighborhood is beautiful. The only thing i could say we didn't like, was the fact that there's not much privacy on the backyard/pool area, you can see/hear everything your neighbors are saying/doing. Other than that, the house is simply AMAZING.
Thank you Maireddy for your support in making our snowbird getaway such a wonderful experience!! Your customer focus on making our time away allowed us to enjoy your home and the resort. The House was spotless clean with all the materials we required to enjoy our stay. Communication was excellent with immediate responds when contact was required. We stayed in this home for over two months with no issues. This was the nicest home we have rented in the last 20 years. I would highly recommend this home for long or short term rental!
The house manager is a blessing to deal with, very thoughtful and kind in her actions and words!
Thanks again Maireddy and may the Lord bless you and your business!
R W Ottawa Canada
BEWARE! DO NOT BOOK WITH THIS HOST. SHE COULDNâT CARE LESS ABOUT YOUR VACATION. HORRIBLE EXPERIENCE
The host is unprofessional, arrogant, deceptive, and utterly nasty, disposition-wise. She has NO regard for her guests. She is only in the hospitality business for a cash grab, not the hospitality. When it comes to the home: dirty bathrooms with piles of dead bugs in the corners, no lights in the pool (so no swimming after dark), defunct alarm (so you canât go outside to the outdoor space without it screeching with every open of the sliding door), suspicious yellow and brown stains and short, coarse hair on the white sheets, ant infestation in the kitchen and upstairs bedroom, and no Solterra Resort pertinent community instructions anywhere in the house. Regarding her behavior: she is horribly inadequate as a host and, seemingly, morally bankrupt as a human being. She misrepresented parking instructions on her property page and listing. My family was led to believe we could park on the street since she explicitly wrote that we could. The reality is that we could not. My car was consequently towed. When I told her of her egregious mistake she blamed me for not seeing a message she sent to me after my vacation had begun stating otherwise. Vrbo states that all house rules must be agreed upon at booking. She violated that courteous procedure. My family lost hundreds of dollars. We were stranded and missed out on reservations due to her negligence. She promised to reimburse us half of the money for the tow and transportation in writing. But she lied and is now evading us.
Good morning, we enjoyed your property so much that we don't want to leave. Thank you for making our trip comfortable and relaxing. All dishes are clean. All towels are clean except for what we use this morning to shower. Thanks again for your hospitality and for making our trip so enjoyable đ. We definitely will use this property again. Your home is incredible, and the decor is outstanding. Thanks again for a memorable trip.