2/10 – Ungenügend
David R.
5. März 2024
Gut: Sauberkeit
DO NOT STAY HERE (unless you like being charged twice for everything)
From the very first moment I booked this house I felt like something was off. They were unable to change my dates and had me cancel and rebook so I did
Next I paid for my stay but the rental company kept asking me to pay. I had to tell them 2 times I paid and then they finally figured it out.
Then came the deposit due on the 19th, For 499$. It got automatically charged on the 12th even though the due date was the 19th. Then on the 19th, I got charged AGAIN. Then they again asked me twice to pay the deposit which I had paid twice. To date, only one deposit has been returned.
We tried to heat the pool and were staying 3 nights but they require 4 nights pay for the pool minimum. Either way I agreed to this and then received bank wiring information. Never have I ever been asked to wire money AND pay tax to heat a pool
When I tried to reach the owners, they wouldn’t help me out. I wanted to take my situation and experience to the owners INSTEAD of posting this review but they wouldn’t connect me. So if you are reading this and you are the owner of this property, I apologize for this negative review. I tried to get connected with you prior to this but your rental company wouldn’t allow it.
This same company called me 7 times in a row 3 days AFTER I’d checked out and then messaged me asking me to leave so the cleaners could come inside.
All that being said, I would never stay here and I would never work with this company. It’s a shame because this house was really nice
David R.
Aufenthalt von 3 Nächten im Februar 2024