My first time booking here (4 people): Reception 5/5, breakfast 4/5, room that I booked for online and confirmed on the main level specifically, but while checking in was told none were available, “nothing we can do” and had to climb up and down a flight of stairs to the second floor with my bad back and belongings for 3 days, 1/5, housekeeping and room cleanliness: floor not being vacuumed, bathroom floor filthy, not enough towels, toilet paper and toiletries for all 4 of us so I had to go to reception daily and beg for them, 1/5. NEVER staying at Travelodge Owen Sound EVER again. I’ll be going back to Nights Inn down the road in the future.