Hôtel près de Pacers Athletic Center, Indianapolis, Indianapolis

« It was a great place to stay! We will stay here again for sure! »

« There was some confusion with my reservations online, and I was unable to contact a human being at the hotel to rectify the situation prior to check-in. Expedia made an attempt but was told they were unwilling to make any changes. The hotel receptionist was helpful in keeping me in the same room both nights, but there was no adjustment for the additional cost, and two rooms for two nights ended up costing me an extra $62. It would have been very helpful if the refrigerator had had a freezer...

« Good breakfast. Close parking. Elevators worked well. »

« Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return! »

« 100% would stay again! The staff were so friendly and helpful. The food was delicious. We had lots of fun at the pool. Absolutely no complaints! »

« We had an issue with our room that required we switch rooms in the middle of the night. I was told a manager would speak to me in the morning and “make it right”. I stopped by at check out and the manager didn’t even come out from the office but instead told the clerk to tell me they would call me. That was 8 days ago and I have still not received a call. I have stayed at this property three times over the last year and will not again. (Unrelated side note: While she was friendly, the front desk...

« The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on. »

« Chambre sale, pas de petit dej et même pas un café. J’ai demandé à changer de chambre immédiatement. Le responsable est venu et m’a proposé directement celle d’à côté. Celle ci n’ayant pas de poils/cheveux dans la baignoire, nous sommes restés. Pour une nuit ok, mais vraiment pas plus. »

« Amazing B&B!! Excellent in every way! »

« Dirty. Cockroach, BED BUGS... DO NOT ever stay here. I wish I could get refunded. »

« L’hôtel est très propre et silencieux. Le personnel a l’accueil est avenant et efficace. On n'entend pas les bruits de la rue. Excellent hôtel pour un stop over. »

« The property was very nice and clean. It was modern. The staff was very helpful. The restaurant inside the hotel was very good. »

« It was a good place to rest and sleep! The beds were comfortable! Coffee was available in the morning. »

« Odeur de clope nauséabonde, plein de trous de clopes dans les draps. La chambre était très sale, la salle de bain était inondée (énorme flaque d’eau de plusieurs centimètres qui recouvrait la quasi totalité de la salle de bain). Par ailleurs, impossible de charger une page avec la wifi. »

« Would not read my receipt that showed 3 rooms were booked and kept saying only one room was. He didnt read and see the other 2 names. Only looked under my name because I booked the rooms. Would not give the other 2 booked rooms the price Expedia booked them for. One door key I was told to leave at the desk and go to them when I need in because it was a special room with only one key that could not be lost. I had to ask for pillows for the bed. Clerk let me know how much trouble it was finding me...

« The staff gave our room key to someone else in the middle of the night. If we wouldn't have locked the top latch, they would have walked right in while we were sleeping! Then staffed called to ask us who WE were in the room they put us in. Completely unacceptable & scary. Our grandson was terrified the rest of the stay. »

« We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel. »

« The lobby is in rough shape, looks like repairs being made. The room was very clean and all I needed for my 2 night stay. »