Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful vacation. We barely left the house. The backyard and pool were perfect for our family. We had grandparents and two families with a 7 month old and 2 year old who loved the pool and waterfall! It felt like we were at a resort, with no other guests. The first day we arrived the air conditioning wasn't working, and Turnkey came right away to assess the problem. They ended up calling a repair person, and that issue was fixed within a couple hours. My only real complaint isn't with Turnkey, but rather the Palm Springs noise enforcement officer. When the air con repair and Turnkey rep were there, he just walked right into the house and backyard where we were having dinner. It was SO STRANGE at almost 9pm to have this happen. The noise ordinance says absolutely no music outside at any time, even from your phone, or music from inside that reaches outside. I get it, but it was posted in the house, we signed a form when we rented the property, and really didn't need to have the officer show up at 9pm to have EVERYONE in the party sign the same thing. It just felt a bit violating under the circumstances. The house also smelled a bit like stale smoke when we first arrived, but we aired it out and it was fine after that and really clean. The kitchen had all the cookware that we needed, great for a rental! The beds were super comfy too! We'd totally stay again. So worth it!