Hôtel près de Palmer's Family Fun, Waterloo, Waterloo

« No way »

« Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful. »

« Ac didn't work well in our room. »

« This property is charming, quaint, clean and comfortable. It is not a chain hotel - you feel more like you’re in a bed and breakfast. »

« Excellent... »

« It was a great place to stay, warm, historic and unique. Very walkable to the river. »

« yes »

« I wanted to extend my stay but the price went up by more than double, I asked if they matched hotels in the area and they said no. I checked out and gave their competition my money for another 5 nights! The breakfast was the same thing for my 3 night stay so nothing great. French toast sticks were so hard you couldnt bite into them. I own a business and if someone wanted competitor pricing I would give it to them as I do not want to lose them as a customer! »

« Wife and I booked a room for one night. We were very disappointed with our stay. We mainly picked this property because of recent reviews and was one of very few hotels that had a hot tub. The pool is very tiny and every noise a young kid makes echos all throughout the pool area. The pool is in a desperate need of a cleaning. It is disgusting looking how dirty the sides and floor is. The hot tub was a complete joke. It was cold. Doors have to be slammed to shut so be prepared to be up half the...

« When we first arrived the outside did appear to be less than favorable, location wasn’t great for the price. Our room had mold in the fridge a ball of red hair on the floor next to the trash, hairs in our bed. It smelled amazing but definitely wasn’t cleaned appropriately. The staff did clean it but seemed very irritated that I said anything like it was my fault that it was dirty and an issue… the pool was absolutely disgusting looking merky and stank, the hot tub was green. Breakfast was meh…....

« L'accueil jovial et employés serviables »

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »

« Just a big gap under the door about an inch but other than that everything was pretty good. »

« très bon hotel »

« Everything was amazing and the breakfast was great! »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« Pleasant staff! They were very courteous! »

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