My wife and I enjoyed our stay and found a relaxing and pleasurable time. The condo was very clean and everything we needed was supplied which makes your week comfortable. We are seniors and felt uncomfortable taking showers as there was not any handicap rails to support yourself with. Also the cushions on the deck need replacing as they were mildewed and a dingy. This is not meant as criticism, but simply to call attention to the condition of the cushions. All in all our week measured out and we had a pleasurable week.
Overall stay was good, just little inconveniences that we had to handle. One of the things was that the water was turned off, and you would think with people coming that day they would make the calls to get that turned back on but I had to do that myself. Good view and location!
The property itself was clean. The room was not as clean as I had expected. We were in walking distance to local shops. I would consider this location next year when we return it is perfect for a couple and 1-2 small children
First the good; location is excellent. Views are perfect. Sky Bar was a favorite hang out.Now the bad;First came our check in. At 1:30 we messaged manager to see if early check in was available (was set for 4:00pm). We received a reply two hours later we could send one member up to see if cleaners were still there. Hold that thought for just a moment about the cleaners. We decide just to wait. Once on site, we used the code given to access parking garage, and it did not work. Had to wait until someone pulled in and we hopped on their bumper to beat the gate. Once inside the faculty, we were met with multiple elevators not in use and escalators also out of use. We finally figured out how to get to our unit. Code worked to get in...woohoo! Once inside, we heard a smoke detector beeping, which meant bad batteries. That's interesting, as the cleaners would have heard it, right? Anyway, we found batteries and took care of the problem. We walked into the master bedroom and bath, and were met with a terrible smell of sewage. Could not figure it out until I noticed the water was evaporated from the toilet bowl, meaning the trap was dry and all that raw smell was coming up. Flushed the toilet and it was solved. Now, about those cleaners that were supposed to be in the condo cleaning......Manager lied to us. Bottom line. This unit has sat empty for a long time. Balcony furniture covered in mold! Couldn't use it. Ice maker froze solid from not being used in weeks
loved the condo and complex! very nice condo with plenty of space and everything you need. bed was comfortable. easy walk to the beach and nice pool area. plenty of parking in parking garage. we ended up staying an extra night and they made it very easy to book an extra night and were easy to get ahold of and talk to
The room was ok the floors i do not think were swept prior to our arrival sand and dirt was still present, the water was shut off to the unit and there was no instruction or communication to get it turned on luckily we found a small sticker on the bathroom mirror with a number to call also the bedroom fan was very loud and the room is next to the elevator so the noise from them was extremely loud. There were huge roaches found on the balcony would not recommend being out on it at night due to this issue did not see any inside the unit thankfully! Other than those issues our stay was ok... i don't know if i would stay here again maybe a different rooms.
The condo and location is the best we have had in Panama City Beach and I highly recommend. The reason I couldn't give 5 stars is because of the management company. We asked before coming if there is a gym because I run and have a child who runs in college. I was told no gym, but they were wrong. There is a very nice gym on site and it is open to owners and guest. The nicest gym I have seen at a condo community, too bad the management company doesn't know that and even markets that in the listing. Didn't find this out until half way through our stay so missed out on some runs and workouts. Check-in was 4:00pm directly in the condo. We got there shortly after check-in and house keeping just arrived. We had groceries including cold items and everything to unload. So they rushed and that must be why the condo was not as clean as it should have been. When I called the management company they did not care. It was inconvenient and frustrating given that we just finished a 14 hour drive and grocery shopping and was very tired. Also, the management company charges a 4% credit card fee unless you mail a check. Owners should look for a new management company. Otherwise I would have given a 5 start rating. The views were amazing, plenty of elevators, love the sky bar, gym, and tiki bar by the pool.
View was wonderful, I never leave a bad review, but, this left a lot to be desired! Photos are deceiving. The wicker lounge on the balcony is full of mold on the cushions. There was sand on the floor throughout. The piece of foam on top of the bed was awful. Tubs were both dirty. The worst was having to wash the dishes and silverware before use. Dirty dishes and lip marks on glasses. I have photos if you would like to see them.
We loved this unit! It was clean and very cozy! Furnished beautifully and had everything we needed in the kitchen. Balcony furniture was perfect! We will be keeping this unit in mind for future beach trips.
Our condo was great! It was clean and well maintained! Management staff were very helpful when needed while we were there. A piece of equipment was left in the condo on accident and they found it and shipped it back to me and were so nice about it! We will be returning!
Only thing i didn't like was we jad maintenance in and out for 2 days working on a water line for washer. I feel like that could have been prevented and our water kept shutting off. Other than that it was perfect!
My husband and I took our grandchild and had other family in another room there. We loved the convenience of food and shopping. Plenty things to do on site as well. Would highly recommend.
Awesome property. Location is great. Walking distance to several great restaurants. Three great pools and two hot tubs to choose from. Will be back every year.
The condo was great! It was clean and had everything we needed for a great week at the beach. The elevators were always really quick which is a must when you are in the 23rd floor. The view was spectacular!! Would definitely stay again!!
This condo was perfect for my husband and I to enjoy our anniversary trip! It is in a great location that is within walking distance of phenomenal restaurants. It was very clean, spacious, and had a beautiful view!
The only problem we ran into was a leak from the master bathroom toilet. Other than that, we had a wonderful stay and would most definitely stay here again!
We enjoyed our stay in this condo. The views were breathtaking and check in was easy. We enjoyed the hassle free check in!! They even came and replaced the tv remote that was damaged when we arrived. We loved the decor and it made us feel at home. Elevators here were very slow, but thats to be expected with the amount of people visiting.
The stay was pleasant but the elevators sound like it is underneath the bed!! Need some type of sound barrier to block the noise. The only problems I encountered was the lounger on the balcony was dirty I put a sheet over it and for the money the bedroom should be on the Oceanside and you wouldnât here the elevators 24/7. The view is great and the the condo was clean had a lot of toiletries in the room but no toilet paper! Had 2 rolls for 8 days..
The property was a perfect beach get away. Incorrect code given to get into the gate but we were able to find the correct code. The only problem we ran into was when we unfolded the couch for my daughter and her spouse and it was full of Cheerios. We swept up really well and and the rest of the vacation went smoothly
We loved our stay at emerald beach! The 23 rd floor had an awesome view of the early morning ocean life swimming along the shoreline! Canât wait to do it again!!