From the start, the communication with the property managers was outstanding. We booked our 10 night trip to Paris from California over 6 months in advance and were stressed about how it would go. We needn't have worried! The property managers were very responsive to all our questions prior to arrival and extremely helpful during our stay. We did have a couple of minor issues with the apartment, but the property manager (Nadia!) took care of them right away. We even got an American greeter (Jeremy!) who met us and took us to the apartment. First class :)We really appreciated the location and the spaciousness of the unit. It was perfect for our family (couple with 2 adult daughters). It came fully stocked with most everything we needed to get started, and we really appreciated the extra large and luxurious towels, the Nespresso machine and the washer AND dryer! Large stove, refrigerator and freezer, dishwasher, tea kettle, good knives and cutting boards... They even had a shopping cart and bags and extra umbrellas! So thoughtful! We will definitely be back to Paris and stay in this lovely unit!