My wife and I reserved this property and resided there for the month of October and a 4-night extension when our flight home wasn cancelled. First of all, the apartment was a lovely turn of the (last) century Haussman style building. We loved the wood floors, the tall French windows with small balcony, and the top location near the Opera an Place Madelenne. However, there were a few problems. There was NO heat available and many of the evenings were chilly. We were told by the French Conceirge (agent for vrbo) that "the heat is controlled by the building" but we were not told we would get no heat at all. Secondly, the TV system was supposed to provide full service to both streaming and cable service. All we were able to get was Netflix. There was NO service available to any other channels. Third, some of the lights were not working. Fourth, the listing said there was a washer and dryer, and when we got there we saw there was NO dryer and mentioned this to the agent's employee. All she could say was "no that is wrong, there is no dryer". As a result we had to choose between lugging wet clothes to a laundromat or hanging them on a rack in a back room of the apartment. Fourth, there was a broken panel on the bathroom sink. Fifth, and worst of all, the bathroom shower had MOLD on the bottom, which could have been a health hazard. The only good thing done by the management was to grant us a lease extension so we would not be homeless at the beginning of November (we of course paid the going rate for the extra time). We will have fond memories of this apartment for its historic feel and appearance and its location, but the management needs to be aware and correct these problems.