Parque Tolcemento

Attention certaines chambres peuvent être tres bruyantes notamment celle du dernier etage avec la piscine et le spa au dessus de vos têtes et le bruit nocturne des rooftops voisins

Les + : - l’emplacement est parfait, dans le cœur historique mais un peu à l’écart du bruit - les chambres sont propres, très spacieuses, système d’air conditionnée silencieux - le personnel vraiment aux petits soins - zone jaccuzi agréable (mais sans vue), jolie piscine (mais très peu petite et à l’ombre toute la journée) Les - : - petit déjeuner, très acceptable, mais pas au niveau du reste de la prestation - la plupart des chambres donnent sur le patio, avec des clients susceptibles de passer sous vos fenêtres à tout moment

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !