Hôtel près de Patrick Henry Mall, Newport News, Newport News

« Clean rooms. Good breakfast. »

« Room 240 could’ve been cleaner. I wipe down myself. The bathroom floor was not clean, the tub was not or could’ve been cleaner better. The pillows were flat. This location needs an upgrade! The staff were friendly. »

« The agent provided excellent customer service, going above and beyond to assist me with my luggage. We also had a great time enjoying tee time on the golf course. »

« The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

« Never been to a hotel that didn’t offer complementary coffee and tea😞 »

« GOOD »

« the staff were friendly and helpful they responded quickly to individual requests »

« Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

« Service chaleureux et personnel dévoué l'hôtel nous a même offert un surclassement. Belle région qui gagne à être connue, il y a de jolies plages Buckroe Beach et fort Monroe Beach, à 20minutes et moins achalandées que virginia beach »

« Room had musty smell. Bathroom floor was dirty. Bathroom ceiling needed repair. Breakfast re-stocking slow. »

« More use of amenities such as pool the pool was always being cleaned SK we did not get a chance to use it »

« Rooms were clean .but hallway had garage an saw a couple cockroches in the hallway . Maybe due to the trash »

« Great breakfast with good variety. Clean pool and clean rooms. »

« Chambre normal, pas super propre. L air climatisée fonctionnait à peine, alors qu’il faisait une chaleur accablante. 1 nuit est accès ! Point positif, c est bien situé »

« The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

« My daughter is staying here for a month while completing reserve training. I was very pleased. They even made sure our rooms were close! ❤️ »

« Todo muy bueno »