Hôtel près de Virginia Living Museum, Newport News, Newport News

« We stayed from Friday to Wednesday and our room was never cleaned. The front desk was helpful in providing clean towels and plastic bags for trash and explained they were low on staff. The team at Burger Theory: Cece and staff were great! »

« Great »

« Une belle place pour arrêter en chemin ! »

« Amazing »

« Chambre normal, pas super propre. L air climatisée fonctionnait à peine, alors qu’il faisait une chaleur accablante. 1 nuit est accès ! Point positif, c est bien situé »

« Wow the key was not working several times. I had to Keep going back to get the card reprogrammed several times we were very inconvenienced. I asked for a refund this was totally unacceptable. The property manager and Expedia representative was going back on forth about which one was going to refund me. I was told by a Expedia representative I would receive a refund within 5-7 business day’s. So I’m waiting I think Expedia should look into who they partnership with before allowing people to stay...

« Do NOT spend your money here, it’s literally a roach/insect motel.. Rooms were filthy, ran down, needed to be remolded, no real amenities, lights did not work, dead bugs Everywhere !!! Staff acted oblivious to how the hotel looked.. Then when requested for a refund, manager denied it !!! Bad for business, do not waste your time here… Highly disappointed !!! NEVER coming back !!! »

« Très propre, très bonne chambre comfortable. »

« Phenomenal hotel! They pay attention to every detail of your stay from cleanliness to spacious rooms, excellent beds and an incredible breakfast. We have been on the road for two weeks and this hotel is by far superior to ANYTHING we stayed in! »

« Renovated rooms was a huge plus! »

« Our stay here was mediocre. Not sure how it an excellent rating because I wasn’t impressed. The good parts were a comfortable bed and easy parking. Bad part was the shower caulking needs to be replaced as it looked moldy and was peeling. There was a razor in the bathroom trash can when we arrived (gross!), so was the room not cleaned well or did someone use it really quick after it had been cleaned…? Additionally, the kitchen area was lacking! Mismatched kitchen ware, looked like they gathered...

« We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again. »

« The stay was relaxing »

« Service chaleureux et personnel dévoué l'hôtel nous a même offert un surclassement. Belle région qui gagne à être connue, il y a de jolies plages Buckroe Beach et fort Monroe Beach, à 20minutes et moins achalandées que virginia beach »

« The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

« GOOD »

« Hey Siri, tell us one of the worst ones I’ve been in a long time disgusting sticky floors, but I’m in the bathtub very dirty towels were disgusting »

« The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out. »