Extérieur

Avis sur Arnaboldi Palace

Arnaboldi Palace
via Varese 8, Pavia

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 22 avis sur 30." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 30." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 30." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 30." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 30." "

9,6/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Alain

Séjour de 1 nuit en août 2022
Réponse de Paolo le 13 sept. 2022
Thank you Alain for your evaluation. We are happy to know you enjoyed your stay and we look forward to welcoming you again in the next future

10/10 Excellent

Davide

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait, gentillesse et site atypique et d’exception
Séjour de 1 nuit en octobre 2019
Réponse de Paolo le 4 nov. 2019
Davide je vous remercie pour cette critique. Je suis très heureux que vous ayez apprécié votre séjour et en particulier la courtoisie et le professionnalisme de notre personnel. Merci pour tout, même en leur nom

10/10 Excellent

VINCENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un souci de l'accueil exceptionnel qui vient servir un niveau de prestation luxueux.
Séjour de 1 nuit en août 2019
Réponse de Paolo le 12 août 2019
cher vincent, merci pour la critique que vous nous avez laissée. nous sommes heureux que vous gardiez un bon souvenir de ce séjour à la Galerie Arnaboldi de Pavia et nous espérons que vous reviendrez bientôt. Cordialement

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprise
Endroit surprenant. Très bel appartement dans un palace.
Séjour de 1 nuit en juillet 2019
Réponse de Paolo le 21 juil. 2019
Dear Anonymous guest we thank you for your review and we are happy to know you enjoyed so much our Palazzo and your stay in general. We look forward to accomodating you again in the next future. Kindest regards

10/10 Excellent

adamo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charmant au coeur de pavia
Une nuit avec mon épouse et ma fille. Qui s'installe à Pavia pour 4 mois. Super acceuil, très typique, accès en voiture un peu compliqué.
Séjour de 1 nuit en septembre 2018
Réponse de Paolo le 22 sept. 2018
Merci, Adamo. Ce fut un plaisir pour nous de vous compter parmi nos invités et nous sommes heureux que vous ayez apprécié votre séjour et le Palais Arnaboldi. Nous espérons vous revoir nos clients dans un proche avenir, cordialement.

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau logement, avec une grande terrase fleurie qui permet de prendre son petit déjeuner. Le service est sympathique, accueillant et prévenant. L'appartement est situé sur une très jolie place, en plein centre ville et à proximité des édifices à visiter. La seule petite réserve, indépendante de ce B& B, est que la ville entreprend des travaux sur la place mais pas de nuisances sonores.
Séjour de 1 nuit en juin 2018
Réponse de Paolo le 16 août 2018
Dear Emmanuel, thank you for your review. I'm happy to communicate you that the works on the square are expected to be completed next autumn when the new University Library will be opened. We hope you will find a new opportunity to come back and visit La Galleria and the new Library!

10/10 Excellent

Martin

Séjour de 1 nuit en septembre 2023
Réponse de Paolo le 22 oct. 2023
Thank you Martin, we are truly happy you enjoyed so much your stay at Arnaboldi Palace and we look forward to welcoming you in the next future.

8/10 Bien

mauro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'interno è bello e curato, con gusto ed eleganza. Il personale educato e gentile. In generale un luogo dove è piacevole soggiornare....il costo del servizio parcheggio e ingresso in Ztl (41€ per un giorno) forse un po' eccessivo...diciamo che gli 11 euro per la Ztl potrebbero evitare di addebitarli al cliente. Peccato l'ingresso nella strada laterale con un portone da palazzina popolare. Il neo principale è la città...Pavia un luogo storico con vestigia di un passato glorioso....ridotta ad una latrina per cani (colpa dei padroni) senza un fiore, sporca con palazzi storici in abbandono e muri lordati da scritte.... Che gran peccato!!!
Séjour de 1 nuit en juillet 2023
Réponse de Paolo le 22 sept. 2023
Gentilissimo Mauro, la ringrazio per la recensione che ha lasciato. Siamo contenti che abbiate apprezzato molto il vostro soggiorno all'Arnaboldi Palace e l'attenzione che vi ha riservato il nostro staff. Il costo della ZTL e del Parcheggio purtroppo non dipendono dalla struttura. Ma in ogni caso offriamo sempre varie opzioni di parcheggio, da quelli gratuiti, ma più lontani, al Garage con il servizio valet. Ci dispiace tuttavia che abbia avuto l'impressione di una città sporca o in abbandono. Proprio negli ultimi anni Pavia ha invece beneficiato di una generale riqualificazione di molti degli edifici storici grazie anche ai recenti incentivi statali di cui tanto si parla in questi giorni e ai tanti interventi di recupero avviati anche dall'Università. Sono assolutamente d'accordo sulle scritte sui muri, sul decoro e sulla pulizia delle strade. SI potrebbe fare meglio. Ma questo è un discorso anche di educazione forse molto più generale che coinvolge la nostra Società. Speriamo di avervi presto di nuovo nostri ospiti. Grazie e alla prossima

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay. Everyone was so welcoming, friendly, and helpful. Our host helped us find dinner and explained everything about the city of Pavia. Breakfast was excellent, and everything tasted wonderfully fresh. Pavia was refreshing in that it wasn't at all touristy.
Séjour de 1 nuit en mai 2023

8/10 Bien

Philippe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bella sorprea
Come da un'amico. una bella sorpresa, come una perla nel ostrica
Séjour de 2 nuits en juin 2023
Réponse de Ceria le 13 juil. 2023
Grazie Philippe, siamo contenti di aver rappresentato una bella sorpresa per lei. Speriamo di riaverla presto nostro ospite a Pavia.

6/10 Satisfaisant

Max

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
need to go outside on a narrow balcony to reach room
Séjour de 1 nuit en février 2023
Réponse de Paolo le 26 mars 2023
Dear Guest, thank you for your review. We are sorry you couldn't be fully staisfied due to the narrow access to your Suite. This room is however located in an exclusive wing, overlooking a large and quiet terrace that usually is very much appreciated buy our guests. I agree with you that the access could be considered narrow but this aspect has sometimes been considered as part of the charm of this 19th century building. However, I hope that despite this entry, you have had a pleasant stay. If you come back to visit us we will remember to assign you one of the suites in the west wing! Thanks again and see you next visit to Pavia

10/10 Excellent

Andrew, Ithaca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful facility, excellent and very available staff with personalized touch. It's one of the most expensive hotels in Pavia but hey it's in a palazzo with a massive courtyard covered by a dome and has deep soaking tubs and daily housekeeping. Also a great location and wonderful breakfast. Get the aperitivo on the balcony one evening before you go out to dinner!
Réponse de Paolo le 6 nov. 2022
Thank you Andrew for this great review and for the nice words. We are happy you enjoyed so much Pavia and our Arnaboldi Palace. And even our aperitivo on the balcony overlooking Pavia's Cathedral (Duomo)! We hope you'll soon have the opportunity to come back again. In the meantime best wishes.

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular property, hard to find. Best possible location in Pavia. Only 6 rooms.
Séjour de 3 nuits en septembre 2022
Réponse de Paolo le 6 nov. 2022
Thank you Fred for you great review. We are happy to know you enjoyed so much your stay at Arnaboldi Palace and Pavia and we look forward to welcoming you soon

10/10 Excellent

Thomas, Lachen SZ, Switzerland

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
interior is absolutely top, very central location, very nice setting and very welcoming staff
Séjour de 1 nuit en septembre 2020
Réponse de Paolo le 4 oct. 2020
Thank you Thomas! We are very happy to know you have enjoyed so much your stay and we hope to welcome you again in the future!

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Paolo le 8 juil. 2020
Thank you Amy for your review. I'm happy to know you enjoyed your stay at Galleria Arnaboldi - Arnaboldi Palace and I hope to have the opportunity to welcome you again in the next future. Stay safe and healthy!

6/10 Satisfaisant

Stefano

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pavia, costa caro dormire all'antica
L'entrata dell'hotel e' molto atipica. In pratica si tratta di un vecchio portone condominiale dove si deve suonare un campanello condominiale con in piccolo la scritta Hotel... Entrati dal portone si sale al secondo piano utilizzando o un minuscolo ascensore oppure le scale. Deludente come entrata. La reception dell'hotel e' invece decorosa e sia la lobby che la camera molto accoglienti. Sembra piu' un B&B che un hotel. Non regna il comfort nelle camere, non ho trovato alcuna presa elettrica vicino al letto o al tavolo per potere ricaricare il telefonino che, mi serve anche da sveglia, e quindi non posso ricaricarlo nel bagno ! non ci sono le pantofoline usa e getta, non c'e' l'asciuga capelli, non ci sono le grucce con le mollette per appendere i pantaloni dritti, si sentono gli schiamazzi e le urla degli studenti in strada fino a tarda notte inoltrata, non ci sono alle finestre le doppie tende oscuranti....La conclusione e' che il prezzo richiesto e' sporopositato in rapporto al servizio offerto. Il parcheggio mi e' costato 20 euro per la notte. Trascorro piu' di 150 notti/anno in alberghi in giro per il mondo, ho quindi una certa esperienza nel valutare alberghi che chiedono oltre 160 euro a notte.
Séjour de 1 nuit en décembre 2019
Réponse de Paolo le 15 janv. 2020
Gentile Stefano mi spiace che sia rimasto parzialmente deluso dal suo soggiorno a Pavia. Anche perché alcune delle criticità che evidenzia mi lasciano sorpreso e potevano essere evitate se solo ce lo avesse segnalato al momento. Tutte le nostre camere hanno infatti in dotazione sia le ciabattine usa e getta che gli asciugacapelli e le grucce Sarebbe bastato chiederli al nostro personale e le avremmo indicato dove trovarli. Mi scuso invece per le tende oscuranti. In realtà nell'averle offerto un upgrading gratuito in una camera di livello superiore il nostro collaboratore non ha tenuto conto che le tende oscuranti di quella camera erano in lavanderia. Mi dispiace e me ne scuso. Le confermo che tutte le nostre camere sono dotate di tende oscuranti. Infine, per quanto concerne l'ingresso, siamo consapevoli che non sia il nostro punto di forza ma gli interni, tra cui il nostro salone delle feste con il soffitto di stucchi alto oltre 8 metri, sono talmente unici e sorprendenti che quasi nessuno alla fine da importanza all'ingresso. In sintesi mi sembra che la sua esperienza poteva andar molto meglio senza grosse difficoltà ma solo con una migliore e più rapida comunicazione. Spero quindi che possa tonare a trovarci, verificare di persona quanto le ho indicato e lasciarci con un ricordo migliore di questa volta. A presto

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost perfect
Fantastic central location. Private entrance in the Capricio suite. Almost perfect apart from water temp issue.
Séjour de 3 nuits en octobre 2019
Réponse de Paolo le 2 nov. 2019
Thank you Robert for your review. We look forward to welcoming you again at Galleria Arnaboldi in the next future

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Breakfast room and terrasse was not available on day 2 and the floor was taken over by a crew working on a TV program. We were also woken up by the noise they made. The managers knew and did not inform us before our trip nor offered a discount on our second night for the inconvenience caused. Unacceptable considering the price we paid for the room.
Séjour de 1 nuit en août 2019
Réponse de Salvatore, CRM Manager le 14 oct. 2019
Dear MAdame, I have not been aware of this incovenient you have mentioned in your review. I can understand you disappointment. Unfortunately I remeber well the case and we also had some misunderstanding with this crew. In case you plan to come again to Pavia I'll be happy to offer you a disocunt for your next stay. Please contact the Reception and forward this message. Regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's like a 5 star hotel room but the feel of staying with friends. We thoroughly enjoyed our stay.
Séjour de 2 nuits en mars 2019
Réponse de Paolo le 12 avr. 2019
Dear Guest thank you for your kind words, it was a great pleasure to have you as our guest here at Arnaboldi Palace - Galleria in Pavia. We hope to host you again in the next future. Kindest regards

10/10 Excellent

Odd, Stavanger, Norway

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The historic feeling it gave, the space and everything worked perfectly. Even the old elevator.
Séjour de 1 nuit en janvier 2019
Réponse de Paolo le 23 mars 2019
Dear Odd thank you for your review. I'm happy you enjoyed so much your stay at Arnaboldi Palace - Galleria and even the old elevator! Looking forward to welcoming you again in the future

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful surprise in the center of historic Pavia
Wonderful customer service and accommodations. Authentic Italian experience. Superb location - could not be better!
Séjour de 2 nuits en décembre 2018
Réponse de Paolo le 26 déc. 2018
Dear Guest thank you for you review. We are happy you enjoyed our Arnaboldi Palace - Galleria so much. Hoping to welcoming you again in the future we wish you s Happy New Year

10/10 Excellent

Alessandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Classe e professionalità alla Galleria Arnaboldi
Non è la prima volta che soggiorno alla Galleria Arnaboldi ed è sempre una conferma della cortesia, efficienza e cordialità in un ambiente di raffinata eleganza. E' un'esperienza da non perdere!
Séjour de 2 nuits en novembre 2018
Réponse de Margherita le 7 déc. 2018
Gentile Alessandro, La ringraziamo per il tempo dedicato a questa recensione. Ci fa molto piacere apprendere che i Suoi soggiorni presso la nostra struttura sono stati piacevoli e che lei abbia saputo apprezzare la nostra location. Non vediamo l'ora di accoglierLa nuovamente a casa nostra. Cordiali saluti

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Palazzo mitten in Pavia, sehr schön wenn man mal diese Flair erleben will. Frühstück super. Terrasse sehr schön
Séjour de 1 nuit en novembre 2018
Réponse de Paolo le 16 nov. 2018
Lieber Gastgeber, wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Noch mehr würden wir uns über Ihre Rückkehr freuen. Besten Dank, für Ihre Bewertung. Liebe Grüße

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a beautiful renovated Castle. The room was impeccably clean it was well decorated and very comfortable. The location is perfect it's right in downtown Pavia you can walk to almost anything you'd like to see or do. There is a cafe directly below the floor of your hotel which is very convenient. As I mentioned you're in the middle of downtown so you all you have to do is walk down stairs walk out of the the little plaza where you are and you'll find stores and restaurants and cafes so you're never at a loss for something to eat or see or do or buy. There is a small elevator and the hotel which is very common for most European hotels there is also a marble stair well which I prefer to use. The only downside of having one floor with rooms and other floors being occupied with offices or tenants is that because of the old style balcony doors windows you can hear everything that's going on outside. We could hear the kids that would be hanging out outside at night and we could hear the workers and tenants of the building it wasn't terribly distracting but I kept thinking, wow they can also hear everything we're saying and doing as well. But the noise is just the price you have to pay for such a centrally-located, old renovated building, it's actually part of the charm.
Séjour de 3 nuits en septembre 2018
Réponse de Paolo Ceriani le 12 oct. 2018
Dear Guest, thank you so much for you kind words! We will be looking forward to welcoming you again at Galleria Arnaboldi. Kind regards

10/10 Excellent

Ira, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two days in Pavia
Beautiful and very comfortable accommodation. Centrally located, staff very helpful -- especially with parking a car since the hotel is in a restricted zone.
Séjour de 2 nuits en août 2018
Réponse de Paolo le 16 août 2018
Dear Ira thank you for your review and we are happy to know that you enjoyed so much your stay in Pavia and the visit of the Certosa. Come back again! We look forward to hosting you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de Paolo le 16 août 2018
Dear Anonymous guest thank you for your review. We are happy to know you enjoyed your stay and wish you all the best