We checked in late on a Wednesday, the main level looked great. We went up to the upper level and dropped our stuff as we had reservations for dinner. After using the guest restroom and washing washing hands the sink would not drain, called the PM and she had her husband come fix it while we were gone. Coming in late after having traveled 10 hours and going to dinner we were ready to crash. Unfortunately everywhere I turned there was hair. Now, this is a pet friendly house (we had planned to bring our puppy and ended up not) however, most of the hair I found was not just pet hair. The bedding, comforter/blanket had stuff all over it, the sheets & pillow cases had hair all over them, the towels in the bathroom had long and short hair in almost every one I picked up. The counters in the bathroom, sink, all over the floor. Hair was tangled in the bathroom rugs, it was in the shower, on the floor in the closet, on the nightstand, everywhere. The washing machine was FULL of hair. If my kids had not already passed out we would have gotten a hotel. I took videos and pictures and sent them to the PM. I did not hear back from her til morning. I pulled all the linens off the bed and used the 2 blankets I found in bags in the closet. Luckily we had brought our own pillows. The next morning the PM sent the cleaning ladies back over, the lady tried telling me I should expect some hair as it's a pet friendly house. Most of the hair that we found was human hair, not animal hair and a little hair would have been understandable, not this much. We left while she cleaned, 3 hours later I got a text that they had finished. 3 hours for a house that should have been clean. When we got back all the linens had been changed out to white so it was easy to see that these were clean with no signs of hair. A few of the towels still had hair but there were enough that we could still all shower. We were supposed to check out on Monday but because of a death we had to leave Friday morning, We had not gotten trash bags for the house yet, I called to let the PM know what was going on and that we didn't have bags for the trash, she was in the area and brought us bags to bag up the trash before leaving. You are only allowed cars parked in the driveway, which limited our friends visiting us, this seems to be a community rule not home owner rule. The pool was overcrowded and the beach club had no parking, we didn't want to shuttle. We would likely not stay in this community again.