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Avis sur Oceans at Divi Little Bay

4 out of 5
Oceans at Divi Little Bay
Little Bay Road, Philipsburg, St. Maarten

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 62 avis sur 119." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 119." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 119." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 119." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 119." "

9,2/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Dominique

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel propre confortable, avec de très belles piscines et beaucoup de divertissement. Le restaurant Pure Océan est excellent! Le seul commentaire négatif est l’odeur de l’eau dans la chambre.
Séjour de 1 nuit en février 2023
Réponse de Tina Hamm, Rooms Division Manager le 12 févr. 2023
Invité apprécié :Nous sommes heureux d'apprendre que vous avez apprécié votre séjour à Divi Little Bay et nous transmettrons vos commentaires positifs à l'équipe. Nous espérons vous revoir bientôt au paradis.Bien à vous,

10/10 Excellent

Stacy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Divi is the nicest resort on the island. It's been 25 years since we've been and Oceans at Divi has been added since as well the newer pools, pureocean restaurant, Gizmo's and Slice. The resort is beautiful, safe, comfortable, and has everything you could possibly want except room service. This was the only service we wish was offered that we thoroughly enjoyed at other all-inclusives we've experienced. We gave staff only 4 stars as we encountered a few very unfriendly staff members as well as a very disappointing experience ordering "special amenities" for our 25th anniversary celebration that was never fulfilled. Other than that, the beach chairs/umbrellas service was top notch! The managers who run the restaurants do a killer job attending to your every need. Housekeeping was very good. We will definitely go back!
Séjour de 3 nuits en mai 2024
Réponse de Colin le 16 mai 2024
Thanks for your rating and review. We thank you for having chosen our resort, we are happy that you enjoyed your stay. We appreciate you and look forward to welcoming you back.

10/10 Excellent

GERARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Colin le 9 mai 2024
Thanks for your rating. We are happy that you enjoyed your stay. We appreciate your and thank you for choosing our resort.

10/10 Excellent

Haley Ariel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Anne-Marie GM le 6 mai 2024
Dear valued customer,Thank you for your business. We look forward to welcoming you back soon.

4/10 Médiocre

Ashley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
There were a lot of additional expenses that were not made aware of prior. Service was slow and people were rude. We didn’t have our room cleaned and no clean towels for two days
Séjour de 5 nuits en avril 2024
Réponse de Anne-Marie GM le 6 mai 2024
Dear valued customer,Thank you for your business. We are sorry we did not meet your expectations. We hope you will give u a chance in the future to show you we can provide you with the service you expect and deserve.

8/10 Bien

BRIAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There is not a single ashtray to be found anywhere on the property. Not at the bar, not at the restaurants, not anywhere on the grounds, not in the rooms. Need an ashtray, go to the gift shop and buy one.
Séjour de 2 nuits en avril 2024
Réponse de Colin le 3 mai 2024
Thanks for your rating and review. We appreciate you and thank you for having chosen our resort.

10/10 Excellent

Erick, Colorado Springs

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for a week with all inclusive. Restaurants aren't too bad, pure ocean is the best for dinner but very expensive without all inclusive to go every night ($100 per person). Some staff members were exceptional and added to the experience while others seemed grumpy and bothered to do their job - although they all did do their job mostly well. Beaches are beautiful and the resort has a lot of the equipment for checkout or rent to go out on the water.
Séjour de 7 nuits en avril 2024
Réponse de Anne-Marie GM le 18 avr. 2024
Dear valued guest, Thank you for your rating and review. We are happy to hear that you enjoyed your stay with us and look forward to host you again.Kind regards,

10/10 Excellent

Amanda S

Séjour de 7 nuits en avril 2024
Réponse de Colin le 7 mai 2024
Thanks for your rating, we are happy that you enjoyed your stay. We appreciate you and look forward to being of service once more.

10/10 Excellent

Deborah

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great resort. We went with a few other families and stayed at the Oceans side. The rooms were great with nice kitchens so we could keep some food on hand. The water and beach are perfection. We went at a busy time of year but there were still enough beach chairs at pools and beach. Fun live music many nights. Easy to rent a car and explore the island too. The mini mart on property is reasonably priced for a resort. St. Maarten is beautiful! Highly recommend
Séjour de 7 nuits en mars 2024
Réponse de Colin le 12 avr. 2024
Thanks for your rating and review. We are happy that you had a great stay. We appreciate you and look forward to welcoming you back.

10/10 Excellent

Meghann D

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We recently stayed here and my family and I are still obsessing over our time on St Maarten. We loved everything about our stay-the room was great, the food was delicious, the entertainment was perfect-shout out to Tony! and the staff so friendly! We loved being greeted by Mimi each morning at PureOcean. The front desk helped rebook us a room after a canceled flight home. Definitely choose the AI plan! We cannot wait to be back!
Séjour de 7 nuits en mars 2024
Réponse de Colin le 12 avr. 2024
Thans for your rating and kind comments. We thank you for choosing our resort. We appreciate you and look forward to the opportunity to be of service once more.

6/10 Satisfaisant

Richard Spencer, Venice Beach

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Excellent friendly staff. However, bathroom was not clean— hairs, etc on toilet, shower, floor. Desks in room with hairs, oil etc Beautiful views and location. Bed frame has corners that will cut/bruise you if you are not careful.
Séjour de 1 nuit en avril 2024
Réponse de Anne-Marie GM le 10 avr. 2024
Dear valued Guest,Thank you for your review. We are sorry to read you r room was not cleaned as per our standards. This has been addressed with our housekeeping team. We appreciate you highlighting our friendly staff and look forward to welcoming you back in the future.Kind Regards,

6/10 Satisfaisant

Cynthia, Leland

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very helpful and friendly
Séjour de 4 nuits en mars 2024
Réponse de Colin le 9 avr. 2024
Thanks for your rating and review. We appreciate you and look forward to welcoming you back.

8/10 Bien

Douglas, Earlton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eddie and the whole staff are phenomenal.. Sandy and Pierre at Gizmos made the day everyday for us... great beach and pools... only thing they need is more help!
Séjour de 8 nuits en mars 2024
Réponse de Colin le 5 avr. 2024
Thanks for your rating and feedback. We will past on your comments to our team. We appreciate you, thank you for choosing our resort and look forward to be of service again.

8/10 Bien

Genesia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Colin le 1 avr. 2024
Thanks for your rating. We appreciate you and thank you for choosing our resort. We look forward look welcoming you back and being of service once more.

6/10 Satisfaisant

Rohini

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Anne-Marie GM le 1 avr. 2024
Thank you for your rating.

10/10 Excellent

Clinton Matthias

Séjour de 5 nuits en mars 2024
Réponse de Anne-Marie GM le 18 avr. 2024
Thank you for your rating!

8/10 Bien

Lea Josephine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beach is perfect! Pools are great! Food fantastic! The staff are all superb!
Séjour de 5 nuits en mars 2024
Réponse de Colin le 28 mars 2024
Thanks for your rating and kind comments. We are happy that you enjoyed your stay. We appreciate you and thank you for choosing our resort.

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 4 nuits en mars 2024
Réponse de Colin le 25 mars 2024
Thanks for your rating, we are reallyhappy that you enjoyed your stay. We appreciate you and thank you for choosing our resort.

8/10 Bien

Laurel

Séjour de 1 nuit en mars 2024
Réponse de Anne-Marie GM le 21 mars 2024
Thank you for your rating, we look forward to welcoming you back in the future.

8/10 Bien

Ryan, Northwood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Colin le 19 mars 2024
Thanks for your rating. We thank you for choosing our resort and look forward to the opportunity to be of service again in the future.

10/10 Excellent

Yi Wei

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great time with my family. People were nice, property is clean and comfortable. Overall five stars. If I really really had to pick anything is the restaurant food variety. It all western style. Would be nice to experience some local culture. But as resort setup, it’s meeting my expectations.
Séjour de 6 nuits en mars 2024
Réponse de Colin le 13 mars 2024
Thanks for your review, feedback and rating. We are happy that you had a great stay. We appreciate you and thank you for choosing our resort. We look forward to the opportunity to be of service again in the future.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic
Séjour de 6 nuits en mars 2024
Réponse de Colin le 13 mars 2024
Thanks for your rating. We are happy that we exceeded your expectations. We appreciate you and thank you for choosing our resort. We look forward to being of service again in the future.

10/10 Excellent

Amrita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Anne-Marie GM le 14 mars 2024
Thank you for your rating. We look forward to seeing you again.

10/10 Excellent

Christian Iheanyi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort to relax and have a good time.
Séjour de 4 nuits en mars 2024
Réponse de Colin le 11 mars 2024
Thanks for your review and rating and review. We appreciate you and thank you for having chosen our resort. We are delighted that you had a pleasant stay.

8/10 Bien

Larissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort! However there isn’t anything within walking distance and no type of night life at this resort. It appeared to be more for an older and/or retired crowd, but it was nice and relaxing.
Séjour de 3 nuits en février 2024
Réponse de Anne-Marie GM le 5 mars 2024
Dear valued Guest,Thank you for your rating and review. We are happy to hear that you had a nice time and look forward to seeing you again soon.Kind regards,

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oceans rooftop bar and light menu excellent- especially for sunset.
Séjour de 4 nuits en janvier 2024
Réponse de Anne-Marie GM le 1 mars 2024
Dear Peter,Thank you for your review of Oceans Rooftop Bar MIX. We are delighted you had a great time. We look forward to seeing you back soon.

6/10 Satisfaisant

Amanda

Les points forts : Propreté
Séjour de 5 nuits en février 2024
Réponse de Colin le 29 févr. 2024
Thanks for your rating. We are sorry that you did not fully enjoy your stay, we look forward to seeing you again and having the opportunity to be of service.

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very nice room that had the ocean view. The food was good. Most of the staff were friendly. The beach and the water was so nice. It was so pretty there.
Séjour de 4 nuits en février 2024
Réponse de Colin le 29 févr. 2024
Thanks for your review and rating. We are happy that you had a great stay. We appreciate you and look forward to welcoming you back and having the opportunity to be of service once more.

8/10 Bien

Antonio

Séjour de 3 nuits en février 2024
Réponse de Anne-Marie GM le 21 mars 2024
Thank you for your rating, we look forward to welcoming you back in the future.

6/10 Satisfaisant

Lawrence

Voyage en groupe
Les points forts : Personnel et service
The food and the service at the main restaurant was terrible
Séjour de 1 nuit en février 2024
Réponse de Colin. le 25 févr. 2024
Thanks for your rating and feedback. We appreciate you and thank you for having chosen our resort for your stay and look forward to being of service once more.

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a friendly island. Fun activities and also relaxing.
Séjour de 7 nuits en février 2024
Réponse de Anne-Marie GM le 24 févr. 2024
Dear valued Guest,Thank you for your 5 * rating and review. We hope to welcome you back soon.Kind regards,

2/10 Horrible

Daniel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THIS PLACE IS TERRIBLE NOT TO MENTION THE SERVICE IS TERRIBLE NOT ONLY IS IT SLOW BUT THE FOOD IS BY FAR ONE OF THE WORST ALL INCLUSIVE PLACES IVE STAYED IN WE WENT THERE FOR A WEEK AND THE STOLE MONEY FROM MY ROOM WHEN THEY WERE CLEANING IT WHAT A TERRIBLE EXPERIENCE NOT TO MENTION THAT WHEN YOU BOOK BE CAREFULL ON THE ROOM YOU CHOOSE CERTAIN ROOMS TAKE YOU OFF THE ALL INCLUSIVE LOOK ELSE WHERE DONT STAY HERE
Séjour de 5 nuits en février 2024
Réponse de Anne-Marie GM le 23 févr. 2024
Dear valued Guest,Thank you for your review. We are sorry to read we did not meet your vacation expectations. We take your accusations very serious and will do the needful.Kind regards,

10/10 Excellent

Amy, Brooklyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Anne-Marie GM le 23 févr. 2024
Dear valued Guest,Thank you for your rating. We look forward to welcoming you back soon. Kind regards,

10/10 Excellent

Julie

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The view from our room was awesome. Service was a little slow
Séjour de 7 nuits en février 2024
Réponse de Anne-Marie GM le 22 févr. 2024
Dear valued Guest,Thank you for your review. We are happy you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

john, East Elmhurst

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautifully landscaped and architecturally well designed premises. Friendly staff.
Séjour de 5 nuits en février 2024
Réponse de Anne-Marie GM le 22 févr. 2024
Dear valued guest,Thank you for your review. We are happy to read you had a nice vacation and our staff was friendly. We look forward to welcoming you back soon.Kind regards,

8/10 Bien

Shawn

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en février 2024
Réponse de Anne-Marie GM le 20 févr. 2024
Dear valued guest,Thank you for your rating, we look forward to welcoming you back.

8/10 Bien

Frank, north york

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Clean and safe Not many dinning options Bill signing for all inclusive guests also seems a bit overdone
Séjour de 7 nuits en février 2024
Réponse de Anne-Marie GM le 13 févr. 2024
Dear valued guest, thank you for your business and your feedback about the signing for the All Inclusive. We are looking at alternate POS systems to eliminate this. We look forward to welcoming you back in the future.

10/10 Excellent

Lyndee, DENVER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my first time visiting this resort. The location is great. Short cab ride into downtown or you can walk to downtown. I did both. The walk took about 15 min (sidewalks the entier way) and I felt very safe making the walk (I did it during the day). I wouldn't recommend the walk at night due to traffic and narrow roads. The resort staff was very friendly and helpful. The pool area seemed to have plenty of room. Nice swim up bar area. I would stay here again.
Séjour de 3 nuits en février 2024
Réponse de Colin. le 13 févr. 2024
Thanks for your review and rating, we are happy that you enjoyed your stay. We look forward to welcoming you back with the opportunity to be of service.

6/10 Satisfaisant

christine

Voyage en famille
Les points forts : Propreté
This is a 3star hotel NOT 4 Older and dated property for the most part Basic repetitive food options Some staff members were unpleasant most did the best they could but did not seem happy with there jobs. Served white folk eagerly though?!
Séjour de 4 nuits en février 2024
Réponse de Colin. le 14 févr. 2024
Thanks for your rating and review. We value your feedback and apologize for not meeting your expectations. We appreciate you and thank you for having chosen our resort.

10/10 Excellent

Traci

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Maria Peterson le 11 févr. 2024
Thank you for your review. We are happy to read you had a nice vacation overall.

10/10 Excellent

Homa O

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Divi little bay was nice clean, staff are wonderful, restaurant are great
Séjour de 5 nuits en février 2024
Réponse de Anne-Marie GM le 10 févr. 2024
Thank you for your review, we are so pleased you enjoyed everything our resort has to offer. We hope you will come back again very soon.

10/10 Excellent

Paul, Lebanon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed in a top floor suite right below. The rooftop bar! The room was fabulous. The only downside was the music from the bar upstairs. Very loud bass.!
Séjour de 1 nuit en février 2024
Réponse de Anne-Marie GM le 10 févr. 2024
Thank you for your review, we are so pleased you enjoyed your stay and will return to visit us again. We will speak to the bar to check the music mix to lower the bass.

6/10 Satisfaisant

Igor

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 5 nuits en janvier 2024
Réponse de Maria Peterson le 10 févr. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We will be back again next year
Séjour de 6 nuits en janvier 2024
Réponse de Colin. le 5 févr. 2024
Thanks for your rating and review. We are happy that we were able to achieve the aim of exceeding your expectations. We appreate you and look forward to welcoming you home to our resort and having the opportunity to be of service once more.

6/10 Satisfaisant

Liza

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The hot tub was broken the entire week we were there. One of the concierges was rude and not helpful. I'm pretty sure the maid took my cell phone charger on the last day although we had not yet checked out. I won't be staying again.
Séjour de 7 nuits en décembre 2023
Réponse de Colin. le 10 janv. 2024
Thanks for your rating and review. We apologize for the inconveniences that were suffered. We hope that you will consider returning and have the opportunity to experience the service we provide.

10/10 Excellent

Vladimir, FAIR LAWN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We got a decision to visit The Friendly Island (Sint-Maarten or St-Martin, accordingly to Dutch or French sides!) in DEC 2023 to verify by ourselves are a high rates of a rest at this area correct or not. After a one week stay at Dutch side of this Island at Oceans at Divi Little Bay we'd like to confirm that it's a nice and a cozy place both for a silent rest or for an active one. We've chose the Oceans at Divi Little Bay Hotel after a couple weeks of a detail researches of a Hotel amenities, of a variety of a food, of a beach and sea cleanliness and tidiness. We also decided to rent a car to get a chance to issue some trips across this Island and check some other places except the Little Bay where we suggested to stay. Wouldn't like to waste your busy time and would only like to make a resume: Oceans at Divi Little Bay Hotel is a deliberated decision to have a good comfortable rest during a week or about, a great swimming in a clean sea with nothing huge waves, an enough good food and a cozy area to have an evening walk and also get a chance to visit both capitals of the Friendly Island by car. A weather at this side of the Island is a very windy one, one huge storm occurred during our stay but at another side a strong wind makes your stay a cooler one. We'd like to recommend this Hotel for a good stay and also can confirm that it was a good choice, we really had a good comfortable rest during a week, many thanks for Oceans at Divi Little Bay Hotel staff. Thank you!
Séjour de 7 nuits en décembre 2023
Réponse de Colin le 9 janv. 2024
Thanks for your rating and review. We appreciate you and thank you for having chosen our resort, we look forward to hosting you again and being of service.

8/10 Bien

Rebecca Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean, safe place. Did all inclusive over Christmas. Went on sneak excursions. Had a good time.
Séjour de 7 nuits en décembre 2023
Réponse de Colin le 9 janv. 2024
Thanks for your rating and review. We thank you for having chosen our resort. We appreciate you and look forward to welcoming you back and being of service.

10/10 Excellent

Nancy Bernadette

Voyage en groupe
Les points forts : Propreté et équipements
Séjour de 7 nuits en novembre 2023
Réponse de Colin. le 2 janv. 2024
Thank you for your rating. We are happy that we were able to exceed your expectations. We appreciate you and look forward to the opportunity to be of service once more.

2/10 Horrible

Noelle Angelique

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beach proximity but beach was not groomed. The amenities included in all inclusive were very limited and quality of food and drink was terrible. Very poor service. Staff was unable to provide basic amenities like plates and spoons. Linens were unavailable or unclean. Room was not available at check in and then room assigned was not clean. Hot tub was out of order. We paid far too much for a miserable experience. Lesson learned.
Séjour de 3 nuits en décembre 2023
Réponse de Colin. le 1 févr. 2024
Thanks for your feedback. We are sorry that you did not enjoy one of the most sought-after beaches and that you did not enjoy our property. We appreciate you and thank you for having chosen our resort.

10/10 Excellent

India

Séjour de 2 nuits en décembre 2023
Réponse de Anne-Marie GM le 22 déc. 2023
Thank you for your 5 * rating. We look forward to seeing you again soon.