Hôtels avec spa à Phoenicia, New York

« Just all around a good experience »

« Everything was wonderful! Perfect for a long weekend getaway »

« Staff was great. My 3 star rating is only because there were no sign ups left when arriving for the 3PM check-in. Without this, for the sauna or infrared room; it leaves you to be "stealing time" where you can..(also feels a bit absurd for the rate you pay.) I had to scramble out of one solo sauna after first finding it empty, because a couple had booked it, and they told me they were also booked for the infrared (double dipping also leaves others without.) Feels unfair for another guest to...

« Clean rooms »

« I was double charged for my room. Staff ignored phone and email requests for a refund. Even Expedia staff had a hard time reaching hotel staff to dispute the charges. The staff that I was able to speak with on the phone was rude. The elevator was out of service and no notification was made prior to my arrival. Overall, not a great experience. It’s definitely not worth the price tag. »

« Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...