VANNESSA was the overnight front desk person and she was very professional, helpful, and cheery. She went above and beyend to help me with a issues with anither guest had blocked my car from me to ge to the driver seat to get my car out. Vanessa was able to get in with little difficulty and was able to pull my car out so i could get in. Thanks Vanessa. Down side was pool area was closed, vending machine was broken and the washing machine for clothes was also out of order so that sucked. Rooms, sheets, and bed was comfortable.