Piscine extérieure

Avis sur Westgate Painted Mountain Golf Resort

4 out of 5
Westgate Painted Mountain Golf Resort
6302 E Mckellips Rd, Mesa, AZ

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 407 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 148 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 97 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 1000." "

8,0/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022

10/10 Excellent

Jean Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Westgate Customer Care le 6 mars 2019
Jean, Thank you for posting such great review of the Westgate Painted Mountain Golf Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Best Regards, Jackie

10/10 Excellent

Tawanna T

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en mai 2024

10/10 Excellent

Sherly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are spacious, and beautiful.
Séjour de 2 nuits en mai 2024

8/10 Bien

Cesar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Nichole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

8/10 Bien

Amanda Sue

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The view was great and so was the weather.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Charlene

Voyage en famille, Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
NA
Séjour de 2 nuits en mai 2024

10/10 Excellent

Melissa, Forest Grove

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a gem of a property. Unexpected surprise to find such a clean and quiet place for such an amazing price. I wouldn’t look anywhere else when I travel back to the area. I will definitely stay here again.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Mathew

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The location for ease of travel to local areas was perfect. Jamar and the other staff were all wonderful and extremely helpful. The real issue was in the cleanliness of the room. It was filthy. The floors looked to have not been cleaned in months and the layer of dust on things was visible alarming.
Séjour de 7 nuits en avril 2024

10/10 Excellent

rebecca ellen, Shoreline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and clean
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Susan

Séjour de 2 nuits en mai 2024

10/10 Excellent

Joseph

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The atmosphere was great! Every interaction between staff was very pleasant and left us completely satisfied. We enjoyed the plenty of activities offered and plan on staying again the next time we have a vacation. It’s a very beautiful hotel.
Séjour de 5 nuits en avril 2024

6/10 Satisfaisant

Maria Fatima

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

4/10 Médiocre

Evan

Séjour de 4 nuits en avril 2024

2/10 Horrible

Tawny

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Deanna

Séjour de 5 nuits en avril 2024

10/10 Excellent

Marty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love to stay at this resort, beautiful grounds area , staff is very helpful and friendly , and kept very clean !
Séjour de 2 nuits en avril 2024

10/10 Excellent

Veronica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en octobre 2023

8/10 Bien

Michelle, burnsville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have tons of activities like pickleball, ping pong, games, anything you would like. The pool is small and fills up quickly but if its not busy you can get a spot. The rooms are huge and have everything you need. You dont get any perks booking with expedia. Wasn't told about any of their amenities when i checked in, would have been nice to know since id never been there Right next door to golf course.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
POOL...HOT TUBS....OUTDOOR ACTIVITIES STAFF WAS AWESOME ROOM WAS VERY CLEAN
Séjour de 6 nuits en avril 2024

4/10 Médiocre

rodney

Voyage en famille
Tv kept having to be reset, washer broke down and 6 ac units going all night outside bedroom wall. Not very clean.
Séjour de 6 nuits en avril 2024

8/10 Bien

Janelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable stay! Property is beautiful, lots to do or just relax and do nothing! This was our 6th stay and it is a favorite destination of ours!
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tammie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024

10/10 Excellent

Gail

Voyage en couple
Our second stay here and love it. The only two issue are parking and adjoining doors. It’s not assigned parking, so you may have to walk a bit to get to your room. The people on the other side of adjoining room can be loud and up all hours of the night. There should be some kind of foam barrier that can be removed if needed.
Séjour de 7 nuits en mars 2024

2/10 Horrible

Lorne

Les points forts : Personnel et service
Les points faibles : Propreté
Nice property but could use a facelift
Séjour de 1 nuit en mars 2024

8/10 Bien

Kem

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property needs to be updated. Facilities are so so.
Séjour de 2 nuits en mars 2024

2/10 Horrible

Gregory

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was a smoker and they would not move me.
Séjour de 7 nuits en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Gregory, We're truly sorry to hear about your experience with a room that smells like smoke. Providing a comfortable and clean environment is a top priority for us, and we apologize for falling short of your expectations in this regard. Your feedback is invaluable to us, and we will use it to improve our processes and ensure a more satisfying experience for all our guests in the future. Kind Regards, Social Media Support

6/10 Satisfaisant

Joanna

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Great staff, location is central to everything. Very loud if your room is on the street side of the property. Rooms feel outdated.
Séjour de 7 nuits en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Joanna, Thank you for the feedback on the Westgate Painted Mountain Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support

6/10 Satisfaisant

Karen

Séjour de 3 nuits en janvier 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Karen, Thank you for taking a moment to rate your experience at the Westgate Painted Mountain Resort . We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 Excellent

Joel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property close to freeways and restaurants in Mesa. Property is well kept for an established property. Enjoyed the pool, courts, ping pong and bbq area. Reasonable price with friendly staff.
Séjour de 3 nuits en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Joel, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our property and found our amenities, including the pool, courts, ping pong, and BBQ area, to your liking. It's fantastic to know that our location near freeways and restaurants was convenient for you, and we're glad that you found our property well-kept and reasonably priced. Providing friendly service is important to us, so we're delighted that our staff made your stay even more enjoyable. We hope to welcome you back for another great stay soon!Kind Regards,

4/10 Médiocre

Steven

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is not a golf resort.
Séjour de 3 nuits en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Steven, Thank you for sharing your feedback with us. We apologize if our property did not meet your expectations as a golf resort. While we do offer various amenities and services, we understand that the absence of specific golf-related features may have been disappointing for you. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. We appreciate your patronage and hope to have the opportunity to better meet your needs in the future.Kind Regards,

2/10 Horrible

Stephanie

Séjour de 1 nuit en mars 2024

8/10 Bien

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Shelia, We are so glad to see you had a 4-star experience at our resort. We hope to see you back at the Westgate Painted Mountain Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamar who checked us in was the most pleasant, friendly front desk staff member that we have encountered on our 2 week road trip!!
Séjour de 1 nuit en mars 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Nancy, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jamar provided you with exceptional service during your check-in. Providing friendly and pleasant service is a top priority for us, and we're delighted that Jamar exceeded your expectations. We'll be sure to pass along your kind words to him as recognition for his outstanding hospitality. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards, Social Media Support

4/10 Médiocre

Debbie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Disappointed
Réponse de Social Media Support le 16 avr. 2024
Hi Debbie, Thank you for your rating on the Westgate Painted Mountain Resort. We do regret to see that you did not enjoy your vacation experience. We hope to have the opportunity to welcome you for a more excellent experience soon.Best Wishes,Social Media Support

10/10 Excellent

Anne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. Beautiful view of golfcourse and mountain. Perfect studio accommodation. Peaceful outside area to relax.
Séjour de 3 nuits en février 2024
Réponse de Social Media Support le 16 avr. 2024
Hi Anne, Thank you very much for your rating on the Westgate Painted Mountain Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 Excellent

Janelle, Dewey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Steven Craig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I’ve stated above what I liked and disliked
Séjour de 5 nuits en février 2024
Réponse de Social media support le 11 mars 2024
Hi Steven,Thank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

8/10 Bien

Robert A

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Third stay at Westgate. Great place as long as your neighbors are quite.
Séjour de 7 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Robert, Thank you for your feedback on the Westgate Painted Mountain Golf Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation.Best Wishes,Social Media Support

8/10 Bien

Derrick Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Price was good, room was clean, staff were friendly and accommodating
Séjour de 6 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Derrick, Thank you for posting such a great review on the Westgate Painted Mountain Golf Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon!Best Wishes,Social Media Support

10/10 Excellent

TIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Tim, Thank you very much for your rating on the Westgate Painted Mountain Golf Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Quiet community
Séjour de 3 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Mario, We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Painted Mountain Golf Resort very soon.Best Wishes,Social Media Support

6/10 Satisfaisant

mark

Voyage en couple
The walls are paper thin so if you have some one in the room next to yours you can hear them loud and clear ,the rooms are dated and a bit rundown , we had a room with a separate bedroom , and a living,dining kitchen in the main part of the unit , which is nice , Danielle is a super star front dest receptionist , and welcomed us in two hours before chech in time ….due to our room being ready..
Séjour de 2 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Mark, We appreciate your feedback regarding your recent stay at our resort. While we're pleased to hear that Danielle provided you with excellent service and accommodated your early check-in request, we're sorry to hear about the issues you experienced with noise and the room condition. Your comments are valuable to us as we strive to improve our guests' experiences. We will address the concerns you mentioned to ensure that future guests have a more comfortable stay. Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Wishes, Social Media Support

6/10 Satisfaisant

Wendy

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Wall are extremely thin, resultin early morning wake up due to neighbors.
Séjour de 2 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi Wendy, Thank you for your feedback and for staying at the Westgate Painted Mountain Golf Resort! We appreciate your review very much, and we hope to see you again soon for another amazing experience with us.Best Wishes,Social Media Support

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en janvier 2024
Réponse de Social Media Support le 6 févr. 2024
Hi John, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again.Best Wishes,Social Media Support

4/10 Médiocre

Eric

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Outdated, not well taken care of property.
This resort was misrepresented. It is outdated and in disrepair. We couldn't enjoy the jacuzzi tub due to mold around the jets. The tub spout didn't work. The shower curtain was threadbare and had a hole in it. Walls and surfaces were dirty, the microwave looked like it had been wiped with a dirty cloth that left behind a film. The floor was damaged in several places, and the ceiling had unrepaired water damage. The TV was old and small. We could hear every word of the people next door's conversation-the rooms are far from sound proof. There is also a pigeon problem outside the room. We could have paid half of what we did and stayed in a budget motel and had a better room. Really disappointing.
Floor damaged revealing sub floor
Hole in threadbare shower curtain.
Mold
Water damage on ceiling
Séjour de 1 nuit en janvier 2024
Réponse de Social Media Support le 9 janv. 2024
Hi Eric, Thank you for your feedback on your recent stay with us. We're sorry for falling short of your expectations and any inconvenience caused by the condition of your room. We take your concerns seriously. We apologize for the mold, malfunctioning tub spout, threadbare shower curtain, and noise from the adjacent room. We'll work to mitigate these issues and improve the overall experience for our guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back in the future.Best Wishes,Social Media Support

8/10 Bien

Paulette, Black Diamond

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en décembre 2023
Réponse de Social Media Support le 9 janv. 2024
Hi Paulette, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support