2/10 – Ungenügend
Tracey B.
5. Sept. 2025
Verbesserungswürdig: Sauberkeit
Had issues from the minute we got to the cabin. First, I was given the wrong door code. That was easily fixed. AC was not working on the top floor & it took several hours for someone to come out. A tech came out and determined it could not be fixed that night. I was contacted and told that portable AC units would be provided the next day. And they finally were in late afternoon. One was vented outside and one was vented into the bathroom, making the bedroom even hotter. The one that was vented to the outside filled up in the middle of the night and shut off. Because of the way it was installed the door leading to the deck couldn’t be open to let any air into the room. Both couples staying in the two bedrooms left the next day because it was too miserable to sleep in the bedrooms. But before they did the smoke alarm on the upstairs had a dying battery so it started beeping at 3:30 in the morning and didn’t stop until someone came out and change the battery. The sofa bed on the lower level was disgusting and dirty so it couldn’t be used. The cabin was also dirtier than any I’ve stayed in in the past. It was large, roomy, and other than the issues we had that we’re not taken care of it would’ve been perfect. I feel like the owner could’ve Offered alternative accommodation for the two couples that were in the bedrooms that had no AC, or at the very least a refund of one nights charges.
Tracey B.
Aufenthalt von 3 Nächten im August 2025