Sheers were used to cover the windows. In the living room & one upstairs bedroom they were torn (over 1 foot long for both). There were so many nails sticking up in the deck, a leftover water bottle from a prior guest was on the deck, a piece of glass was on the dining room floor along with a wad of paper, eggs were all over 2 spatulas we went to use, food had been spilt in the refrigerator, a toilet paper roll still in its paper wrap was under the sink in the master bathroom had been wet & dried (it was distorted & out of shape). In the pool area the windows & doors were loaded with spider webs & eggs plus dirt and my daughter stepped on a screw in the bottom of the pool. Between the nails sticking up in the deck & the screw on the bottom of the pool, we could have been seriously hurt. The property manager said she would refund me the cleaning fee only & not for the inconvenience of having to have the cleaning lady come out one day & the maintenance guy another day. When the maintenance guy was there, he was making repairs that had been reported over a month before our stay. Not a good property manager by any means!! Also, if you used the gas grill & used up the propane, it was your responsibility to buy a new one. What?!?!?! I took pictures of everything & offered to send them to the property manager (Nicole). She wasn't interested. I also said the property owner should know what was going on. Nicole's response was "We try to be as transparent as possible". I responded the owner has a right to know what's going on with their property in case they want to change property managers!